What is FACT?

The Faculty Advisor Communication Tool (FACT) is Northeastern University’s early-warning tool to facilitate communication between faculty and advisors to identify and support struggling students. Early identification of students who are struggling helps us ensure they are taking necessary steps (e.g. tutoring, advising) to be able to succeed.

*Note:  Instructors in the Graduate School of Education at CPS are not required to participate in FACT use, but instructors may periodically receive FACT reminders if they have a non-degree student in their class.

Accessing FACT

You can access FACT reporting forms at any time within the Bb page for each course by selecting the link for “Course Roster (FACT)” under “Course Tools” in the column for “Course Management” on the left side of your Bb course. Hover over a student’s NUID, then click the gray arrow and select the red, yellow, or green reporting option. This will take you to the FACT reporting form, which contains additional directions for use.

For step-by-step text and visual directions please refer to the FACT Training Manual and/or the tutorial video: Accessing and Submitting a FACT.

You can also find answers to Frequently Asked Questions about FACT here.

If after reviewing these resources you need additional clarification please send an email to CPS-FACT@northeastern.edu.

If you think you are having a technical issue please also cc the IS Service Desk via email at help@neu.edu, or call 617.373.HELP (x4357), referencing FACT in NU Online.

What are the goals of FACT?

  • Assist faculty in identifying, at an early stage, those students who are experiencing academic difficulty, so that the students can get the support necessary for their success
  • Allow advisers to reach out to faculty to seek important student academic progress information
  • Assist advisers in providing the right information and the right tools to help students succeed academically
  • Allow advisers to provide faculty with feedback for the students about whom they have submitted FACT cases
  • Provide the College with a mechanism to monitor student academic performance, attendance, and retention
  • Provide students with an early indication of their progress in specific academic courses
  • Provide faculty a mechanism to inform advisers about students who need extra assistance to comply with the academic integrity policy
  • Increase student success