Contact Us

Office of Student Orientation and Family Programs
101 Ell Hall
617.373.3868 | 800.696.6516

Hours of Operation
Monday-Friday, 10:00 a.m. – 3:00 p.m.*
*Hours vary on holidays and in the case of inclement weather

Download Our App
Download our app to access your guide to Orientation and Welcome Week. Select Student Orientation and Parent/Family Programs guide. Passphrase/login is not required.

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Meet Our Team

Lisa Commendatore
Director, Student Orientation and Family Programs
Ms. Commendatore’s goal is to provide the highest quality of programming and service to both new students and their families, ensuring a successful transition into the Northeastern community.

Susan Brown
Associate Director, Family Programs
Susan serves as a liaison to parents and families and coordinates campus programs for parent and family involvement.

Sarah Benson
Associate Director, Communication and Event Management
Sarah oversees digital communications, event and financial management, and assessment of new student and family programming.

Nick Polanchik
Assistant Director, Orientation
Nick oversees the recruitment, selection, training, and supervision of the Orientation Leader team to aid in their personal and leadership development. The Orientation Leaders are instrumental resources for students and families as they transition to Northeastern.