BlackBerry Enterprise Service

The BlackBerry Enterprise Services allows access from supported mobile devices to the Northeastern Faculty/Staff e-mail system, for e-mail, calendaring, contact and task information.

The BlackBerry Enterprise Service enables users to wirelessly connect to their Northeastern e-mail, calendar and tasks via their BlackBerry handheld device. This highly available and feature-rich service runs on the BlackBerry Enterprise Server (BES) 4.1 from Research in Motion and provides users with efficient mobile access to e-mail, calendar, attachments, contacts, and more.

BlackBerry Enterprise Services include:

• Push-based wireless access to Microsoft Exchange e-mail, calendar, contacts.
• Wireless activation
• Triple DES and AES encryption that helps ensure the confidentiality and integrity of wirelessly transmitted information
• Instant Messaging capabilities
• Third Party Application Support
• Support for up to 10 IMAP accounts

N/A

Faculty, Staff and sponsored account holders

Faculty, Staff and sponsored account holders

Service is available 24 x 7 x 365, except during planned maintenance and upgrades.

Support is provided by Information Services during Service Desk hours of 7:00am – 12midnight Monday – Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617-373-4357 (HELP).

Currently, there is no charge for this service.

This service can be requested by contacting the Service Desk at 617-373-4357 (HELP).

Version: Exchange BES 4.1.6.22
Last Updated: August 2010

BlackBerry support is available through the IS Help Line for University-owned BlackBerrys for Northeastern University Faculty and Staff only. Please contact us (617) 373-4357(xHELP) for assistance.