Network Consulting and Design

Description
The Network Consulting and Design service provides consultative services in response to customer requests regarding networking designs that meet or exceed industry standards.
Functionality/Benefits
Customers are provided with design solutions across the Northeastern campus, the technical translation of business/IT requirements into network components, and the ability to discuss the needs for non-standard networks. The design would meet customers emerging needs and the solution would scale and grow with the customer.
Service Level Options
N/A
Dependent Services
N/A
Customers
Faculty, Staff, Students and groups or individuals working with the University
Users
Faculty, Staff, Students and groups or individuals working with the University
Hours of Availability
Service is available during normal University business Hours of 8:30am – 4:30pm Monday – Friday.
Support
Support is provided by Information Technology Services during normal University business hours of 8:30am – 4:30pm Monday – Friday. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Charge
Charges for this service vary depending on needs of the customer.
Request for Service

This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP).

This service can also be requested electronically be visiting myHelp and submitting a self-service request online.

Version, Date last updated
Last Updated: July 2010
Get Started
See the Get Help x4357 > myHelp Support page to learn how to submit a self-service request online or go directly to myHelp to login.