Managed Computer Services

Icon Managed Computer ServicesIS@NU Service Catalog items under Managed Computer Services include:

  • Information Security Regulation and Policy Compliance — research and analysis of pending and passed legislation, implications for the University community, and supporting policies along with documentation and training
  • Security Patches and Updates — all centrally-managed Microsoft Windows and Apple MacOS client computers are protected by automated security patching and operating system updates
  • Virus Protection — all centrally-managed workstations in labs and in faculty/staff offices are provided with automated Symantec antivirus protection, Symantec is also available for free download and use on personal computers to all students through myNEU

See also the Get Help x4357 > Information Security and Virus Protection page.

  • Need Help?

    Contact the Help Desk at 617.373.4357 (HELP) or help@neu.edu

    Submit a request or incident via myHelp

    Check myKnowledge for help 24/7.


  • ResNet Computer Support

    Students - Need help with your computer, mobile devices, internet access and more?

    See ResNet for help or go to Get Help x4357.