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UHCS Staff


Christine Civiletto, PhD

Interim Executive Director

Sexual Assault Clinical Services Management

Mental Health Clinician

Dr. Civiletto (she/her/hers) joined UHCS in 2006. She has a master’s degree in Community Counseling from Kent State University and a PhD in Counseling Psychology from Ball State University. She earned a Certificate in Traumatic Stress Studies from the Trauma Center at the Justice Resource Institute. Chrissy worked as a therapist and Coordinator of Sexual Assault Services at UHCS for eleven years before stepping into an administrative role as the Director of Clinical Operations and Student Success in 2017 and the Interim Executive Director of UHCS in April, 2020. Her clinical and administrative framework is grounded in feminist theory. Outside of work, Chrissy enjoys spending time with friends and family, listening to music (especially live music!), baking, and reading fiction.

Laura Begor, MD


Interim Medical Director

Dr. Begor (she/her/hers) joined the medical team at Northeastern UHCS in 2020. She obtained her medical degree from Weill Cornell Medical College and completed Pediatric Residency and a Chief Resident year at Tufts Medical Center. Her clinical interests include women’s health and preventive medicine. Outside of work she enjoys skiing and hiking.

Tracy Davis, MLS

Patient Associate and Medical Records Supervisor

Tracy Davis (she/her/hers) joined Northeastern in November 1992.  She earned a master’s degree in Health Law from Northeastern. Tracy has experience in working in urgent care and trauma centers.  Her interests include medical record management, patient confidentiality, data protection and documentation, and immunization compliance management.   When not at work, Tracy likes traveling, jigsaw puzzles, and taking long walks. 

Kelly A. Moran, MA, LMHC

Director, Coordinated Care and Health Promotions

Kelly Moran (she/her/hers) joined UHCS in 2014 as the assistant director of behavioral health. In 2016 she moved into her current role, overseeing medical leave, referrals, health education and community collaboration and marketing. She earned a master’s degree in counseling psychology in 2004 from Lesley University and has worked in psychiatric emergency services, community outpatient mental health and served as a college counseling center director. Her clinical and professional framework is based in feminist theory and her interests include emergency response and trauma. Outside of work Kelly enjoys having dance parties with her daughter, exploring new places and listening to audiobooks.  

Felicia Moses

Finance and Administration Manager

Renee Smith

Student Health Plan (NUSHP) Manager

Renee Smith (she/her/hers) joined Northeastern in 2010 as the Student Health Plan Manager for NUSHP (Northeastern University Student Health Plan) Prior to Northeastern, Renee worked for Partners Healthcare Systems for 11 years, as a supervisor in patient accounts.  Her professional work has included insurance policies, authorizations, 3rd party billing, and referrals. Renee earned a bachelor’s degree in liberal studies from Northeastern University and is currently pursuing a master’s in leadership.  She has a certificate from the University of South Florida, Muma College of Business, in Diversity, Equity, and Inclusion in the Workplace. When not at work, Renee spends time going on adventures with her two boys.

Insurance, Referral and Medical Leave Staff

Diana Salem, MS 

Diana Salem (she/her/hers) is a double husky, having completed her master’s degree in regulatory affairs in 2020. An experienced member of the UHCS MLOA Team, Diana joined UHCS in 2013 as a Patient Associate. She takes pride in providing the best student experience possible. Her passions include education, travel, and wellness. In her free time, you can find her kayaking, practicing yoga, creating art, and working on her small businesses. 

Tacquice Scott

Tacquice Scott(she/her/hers) joined the Northeastern community in August of 2005. She started in the health center as a medical assistant. In 2012 after graduating from NU with a Bachelor of Science degree in healthcare management she remained at UHCS and took on a new role as the behavioral health referral and insurance coordinator. When not at work Tacquice enjoys family time and participating in activities that are new and memorable.

Medical Administrative Assistants

Nanci Booker Ellis

Nanci Booker Ellis (she/her/hers) joined University Health and Counseling Services in 2007. Prior to coming to Northeastern, Nanci worked at Boston Medical Center (BMC) on various units for over ten years. During her time at BMC, Nanci helped open the first AIDS clinic in the city. Nanci has worked in the medical field for over 40 years in primary care, women’s health, Harvard Vanguard, and community health centers. Born and raised in Boston, Nanci has 5 children and 10 grandchildren. She loves fashion, dancing, and spending time with her family.

Nicole Collins

Shane’e Reed

Shane’e Reed (she/her/hers) joined UHCS in 2009. Prior to UHCS, Shane’e worked in customer service in a managerial role. Shane’e has a particular interest and skill in administering immunizations. Born and raised in Boston, she enjoys spending time with her daughter and their cats when not at work.

Victoria Richards

Johanna Rodriguez

Johanna Rodriguez joined the Northeastern University community in January 2011 as a Phlebotomist Technician. In 2014, she took the role as a Medical Assistant. She has twenty years of experience working in the medical field. She also speaks two languages fluently, English and Spanish. When not at work Johanna enjoys family time and taking walks with her puppy. 


Katherine Alonso, MS, ANP-BC

Nurse Practitioner

Katherine Alonso (she/her/hers) joined UHCS in 2018. She completed her undergraduate education at the University of New Hampshire and holds a BA in Spanish. She completed her graduate degree at the MGH Institute of Health Professions in 2011 with a Master of Science in Nursing.  She is certified as an Adult Nurse Practitioner, specializing in adult primary care. Katherine has worked in a variety of settings including primary care, geriatric case management and college health. Her clinical interests include women’s health. When not at work, Katherine enjoys spending time outdoors with her husband and two sons.

Gian Corrado, MD

Sports Medicine Physician

Dr. Corrado (he/him/his) joined Northeastern University in 2006 as the head team physician. Dr. Corrado oversees the Sports Performance Department and is an integral part of the athletes’ development at Northeastern. He is also the Associate Program Director, Sports Medicine Fellowship, Children’s Hospital Boston. Dr. Corrado serves as the Interim Medical Director of Northeastern University’s Physician Assistant Program, in the Bouve College of Health Sciences. He is board certified in both Emergency Medicine and Sports Medicine and is also interested in concussion and cardiac screening. Dr. Corrado has an academic appointment as an assistant professor in sports medicine at Harvard Medical School. Dr. Corrado is a graduate from Loyola University Stritch School of Medicine in Chicago and served his residency at the University of Chicago. In 2004, he moved to Boston and completed his fellowship at Children’s Hospital Boston in the Division of Sports Medicine, where he received extensive training in sports-related injuries.

Marie-Lourdes Francoeur, MD


Dr. Francoeur (she/her/hers) is a board-certified family physician. She joined UHCS in 2019 after years of practice in community health setting. She attended Université Libre de Bruxelles and Institut de Médecine Tropicale in Belgium. Over the past ten years Dr Francoeur has participated in several medical missions providing medical care to rural communities in her native Haiti. She enjoys gardening, in the Great Blue Hill and listening to classical music, her daughter’s violin performances bringing her great joy from Twinkle Twinkle Little Star to Sibelius violin concerto. Dr. Francoeur speaks French and Haitian Kréyol.

Lisa Grabscheid, MSN, APRN, FNP

Nurse Practitioner

Lisa Grabscheid (she/her/hers) joined UHCS in 2018.  She earned her BSN from Endicott College and her MSN as a Family Nurse Practitioner from Boston College.  Prior to becoming a nurse practitioner, Lisa was an emergency medicine registered nurse working in emergency departments and trauma centers in CT and MA for 9 years.  Outside of work, Lisa enjoys spending time with her young daughter and husband, playing with her fur babies, and exploring the outdoors.

Laurette E. Mangan, FNP-C FNP-C

Nurse Practitioner

Laurette Mangan (she/her/hers) joined UHCS in 2021 as a Family Nurse Practitioner. She earned her Bachelor of Science in Nursing at Salve Regina University and her Master of Science in Nursing from Boston College. She has worked in a variety of settings including Orthopedics, Med-Surg, Postpartum, Urgent Care and Community Health. When not at work, she enjoys traveling, running, and being outdoors. 

Shashi Narayan Uhlmann, DNP, APRN, FNP

Nurse Practitioner

Dr. Narayan Uhlmann (she/her/hers) joined UHCS in 2018 as a family nurse practitioner.  She earned her Doctor in Nursing Practice from the University of Washington, Seattle.  She also has a Bachelor of Science in Nursing from MGH Institute of Health Professions and Bachelor of Arts from Tufts University in Women’s Studies and Community Health.  Shashi has previously worked in a variety of settings including primary care, geriatric medicine, rural health centers and American Indian clinics.  Her clinical interests are to provide holistic care addressing the whole person – including medical pathophysiology, mental, social, environmental, and cultural concerns.  She encourages western medical practices and incorporates lifestyle management, preventive screening, eastern practice of mindfulness, medication, yoga.  Shashi also enjoys working with the young adult population in reproductive/women’s health.  When not at UHCS, Shashi enjoys nature hikes, reading and spending time with family and friends.

Caroline O’Brien, MSN, FNP-C

Nurse Practitioner

Caroline O’Brien (she/her/hers) joined UHCS in 2019 as a Family Nurse Practitioner. Caroline has a Master of Science in Nursing from Regis College and a Master of Science in Administrative Studies from Boston College. Prior to joining Northeastern, Caroline worked in Labor and Delivery at Massachusetts General Hospital. Her clinical settings have included primary care, pediatric gastroenterology, and orthopedics. Caroline’s clinical interests include women’s health, reproductive health, and wellness/nutrition. When not at UHCS, Caroline enjoys running, traveling, and spending time with friends and family.  

Christine Smith Sutherland, MSN, AGNP-C

Nurse Practitioner

Christine Smith Sutherland (she/her/hers) joined UHCS as a nurse practitioner on the medical team in 2018. As a former husky, she graduated with a BSN from Northeastern, she has always believed in the vision and mission of Northeastern University.  Christine worked as a nurse in urgent and emergency room settings at local hospitals before becoming a nurse practitioner. She received her master’s degree in adult primary care from the University of Pennsylvania.  Clinical interests include educating young adults in the areas of reproductive and sexual health as well as general well-being and the care of the whole body.  When not at work, Christine loves to sing in an acappella group and get together with friends and family including her new son and their furry family member a Siberian husky!

Thomas Winters, MD, FACOEM, FACPM

Medical Consultant

Dr. Winters is a physician with over 40 years of experience and an entrepreneurial spirit, He co-founded Operational and Environmental Health Network OEHN in 2004. Dr Winters received his medical degree from Tufts University School of Medicine, and is Board Certified in Internal Medicine and Occupational and Environmental Medicine. He holds dual certifications as a medical review officer and independent medical examiner. In addition to his role as President and Chief Medical Officer of OEHN, he provides UHCS clinical oversight and consultation. Dr. Winters is a Visiting Scientist and Lecturer at Harvard School of Public Health.

Mental Health

Lois Ashcroft, APRN

Psychiatric Nurse Practitioner

Lois Ashcroft joined UHCS in 2005 as a Psychiatric Clinical Nurse specialist and was part of the UHCS team for many years until her retirement. She has recently rejoined UHCS on a part time basis. Lois graduated from Russell Sage College with a Bachelor of Science in Nursing (BSN) and from the University of Pittsburgh with a Master’s degree in adult psychiatric mental health nursing. In addition to her years in college health, she has had experience in variety of mental health settings including in-patient, out-patient, emergency mental health and teaching as a clinical instructor. Clinical focus at UHCS is helping college students manage the stress and challenges of transitions during their college years. She enjoys traveling, family time, books, cooking, regular exercise and has many other hobbies and interests.

Sarah Choffnes, MA, MSW, LICSW

Social Worker / Psychotherapist

Sarah (she/her/hers) obtained her MSW at Boston University School of Social Work, MA in Clinical Psychology from Teachers College, Columbia University, and her undergraduate degree at the University of Massachusetts-Amherst where she majored in Psychology and minored in Spanish. Sarah has worked in a variety of settings including inpatient psychiatry, psychology research, and college counseling. Sarah’s clinical work derives from a variety of treatment modalities, including Interpersonal Psychotherapy, Internal Family Systems, Psychodynamic, and Cognitive Behavioral Therapy. Her clinical interests include LGBTQA+ affirmative therapy, relational difficulties, depression, anxiety, substance abuse, and disordered eating among others. Outside of work, Sarah enjoys spending time with her family, baking, and singing.

Stefanie Denu, Psy.D.


Stefanie Denu (she/her/hers) joined UHCS in 2021 as a clinical psychologist offering individual and group counseling services to students. She earned her PsyD doctoral degree in 2018 from Xavier University and has previously worked in counseling centers at the University of Iowa and the University of Wisconsin-Madison. Her approach to therapy is based in acceptance and commitment therapy (ACT) that incorporates a mix of mindfulness and action-oriented strategies with a focus on creating a meaningful life while learning to cope with inevitable stressors along the way. Her clinical and professional interests include eating disorders, anxiety, depression, grief/loss, life transitions, identity development, and emotional distress related to chronic or acute medical illness.

Victoria Hogan, M.A., Ed. M.

Triage Clinician

Victoria Hogan (she/her/hers) joined UHCS in September 2021 as a temporary behavioral health triage clinician. She graduated from Teachers College, Columbia University in 2021 where she earned a Master of Arts in Psychological Counseling and a Master of Education in Mental Health Counseling. During her graduate studies, she interned at Macaulay Honors College in their Mental Health and Wellness Center as a mental health counselor where she provided individual and group counseling to students. Prior to graduate school, she worked as a clinical research assistant and worked with young adults experiencing serious mental illness, anxiety, OCD, depression, and trauma. She has worked in a variety of settings including community-based clinics, hospitals and research clinics. Victoria believes in working collaboratively with clients to create a safe, welcoming and nonjudgmental therapeutic environment that is person-centered and emotionally focused. Outside of work, Victoria enjoys photography, true crime podcasts and spending time with her new rescue puppy.  

Laura Huebner, LMHC

Counselor / Psychotherapist

Laura Huebner, LMHC, (she/her/hers) joined UHCS October 2019. She holds a Masters in Mental Health Counseling and Expressive Arts Therapy, with a concentration in Art Therapy, from Lesley University. In her undergraduate studies at Carleton College, MN Laura focused anthropology and sociology, specifically Sri Lankan housemaids in the Middle East. Laura is passionate about working with students and has been in college counseling since 2017. Prior to college counseling, she worked in emergency psychological services for 5 years and was part of a critical incident response team in Massachusetts for 6 years. She is certified in CBT, Yoga Therapy, and is currently working on a certifications in Narrative Therapy and Koru Meditation. Her areas of interest include depression/anxiety disorders, grief, developmental and acute trauma and stress management. Laura’s clinical approach is person-centered and eclectic. She tends to most often incorporate a combination of bio-feedback/polyvagal theory, Narrative Therapy, CBT, EFT, expressive arts approaches and mindfulness practices. In her free time, Laura enjoys swimming with a masters swim team in Boston and tries to be outdoors as much as possible. She especially loves the cold and is part of a polar-bear swim group and winter hiking club. In college she was part of a synchronized swim team.

Yusra Hussain, LICSW

Social Worker / Psychotherapist

Yusra Hussain (she/her/hers) joined UHCS in 2021 as a Counselor/Psychotherapist. She obtained her Master’s in Social Work from Salem State’s 1st Saturday Cohort Program while running a teen parenting shelter and interning at the Boston VA’s HIV/Oncology Clinic. In addition, Yusra has a trauma-focused background working with veterans experiencing homelessness as well as children/youth who’ve experienced displacement in foster care.  Other areas of clinical passion for Yusra include offering support to survivors of domestic/intimate partner violence, participating in social justice & advocacy in response to racial injustice in our world today, and helping immigrants adjust to being a part of the U.S. while maintaining their own unique cultural identities & values. Reducing isolation for marginalized population is one of the reasons Yusra became a social worker in the first place, and she feels that it is important for all the clients she serves to know that they are not alone, no matter what it is that they may be going through. When not fulfilling this purpose, Yusra can usually be found with her rescue-dog, Lana Banana, in one hand and a taco in the other, as she loves finding the best hidden Mexican spots in and around the city of Boston. Originally from Pakistan, Yusra speaks Urdu/Hindi.

Matthew Lally, MD

Staff Psychiatrist

Dr. Lally (he/him/his) graduated from the University of Massachusetts Medical School.  He completed his residency in General Psychiatry and Neurology and his fellowship in Child and Adolescent Psychiatry at the University of Arizona.  He achieved board-certification in Addiction Medicine. He has served as a Medical Director at a dual diagnosis treatment program in Arizona and as Medical Director of a substance use treatment program for veterans. He has served as clinical instructor for the University of Arizona and for Harvard Medical School.

Jeannetta Montissol, LMHC

Counselor / Psychotherapist

Jeannetta Montissol (she/her/hers) joined UHCS in July 2021 as a staff counselor. She earned a master’s degree in Mental Health Counseling in 2017 from Boston College and has worked in a variety of settings from hospitals, to in-home therapy to working in both middle school and high school settings. She believes in treating her clients holistically which informs her clinical and professional approach. Her clinical interests include race-based trauma, DEI based advocacy, depression, and anxiety.  Jeannetta is of Haitian decent and is fluent in Haitian Creole. Outside of work Jeannetta enjoys watching action movies, eating good food and spirituality.

Nancy Nguyen, MSW

Triage Clinician

Nancy Nguyen (she/her/hers) joined UHCS in September 2021 as a temporary behavioral health triage clinician. She holds a master’s degree in social work from the University of Central Florida and a bachelor’s degree in sociology from the University of Florida. While completing her master’s degree, she interned at Rollins College where she facilitated substance use assessments and provided counseling to students. Her interest in child welfare led her to assisting with research to strengthen the Florida child welfare system and improve outcomes for children in foster care. As a social worker, Nancy is passionate about addressing the social injustices experienced by disadvantaged populations. She is particularly interested in reducing the stigma of mental illness and treatment that exists within minority communities. She is partial to a psychodynamic and cognitive behavioral approach with a strong emphasis on multiculturalism and collaboration when working with clients. She hopes to work towards incorporating art therapy and play therapy into her practice. Outside of work, Nancy enjoys trying new foods, going to concerts, making greeting cards, and spending time with her family in Florida.

Kelly Saramago LMHC, C-DBT

Counselor / Psychotherapist

Kelly Saramago (she/her/hers) joined UHCS in 2021 as one of the counselors who provides support to students through case management, treatment/community collaboration, and therapy. She earned her master’s degree in Mental Health Counseling (addiction and holistic concentrations) from Cambridge College in 2018 and earned her bachelor’s degree in Psychology & Art Therapy from Lesley University in 2014. In addition to obtaining her LMHC, she has also recently become DBT certified (C-DBT). Kelly has experience working with children, teens, and adults and has worked within several different levels of care varying from detox and residential to outpatient treatment. Kelly approaches treatment through a person-centered, holistic, and trauma-informed lens in addition to placing a strong focus on continued cultural humility and considering the significance of one’s own individual experience. She often incorporates motivational interviewing, DBT, CBT, art therapy, and mindfulness as some of the many therapeutic modalities in her work with individuals. Outside of work Kelly has a great love for traveling, cooking, enjoying time outdoors, and spending time with her playful, rescue dog.

Kirsten Shih, LMHC, MT-BC

Bio coming soon!

Graham Smyth, PMHNP

Psychiatric Nurse Practitioner

Graham (he/him/his) is an ANCC board certified Nurse Practitioner, and he joined UHCS in July 2021. He graduated with his master’s degree in nursing from Boston College. Graham’s first career was spent in basic science research, and he decided to transition to nursing because he wanted to help people more directly. His interest in mental health and psychiatry began when he took a job as a mental health worker on an inpatient unit at McLean Hospital. He then decided to pursue advanced practice nursing and continued to work at McLean as an RN while completing his masters. Graham is focused on seeing each patient as a unique person from a holistic perspective, as well decreasing stigma around mental health and addiction. In his spare time Graham enjoys rock climbing and hiking with friends.

Chia Hsuan Wu, LMHC

Counselor / Psychotherapist

Chia Hsuan Wu (she/her/hers) is a Licensed Mental Health Counselor. She has been working in the field of mental health after receiving her master’s degree in Counseling Psychology from Northeastern University in 2001. As an alumni, Chia Hsuan rejoined NU community in 2018 and began working as a psychotherapist at UHCS. Chia Hsuan is originally from Taiwan and speaks both Mandarin and English fluently. Chia Hsuan has strong beliefs in everyone’s inner goodness, strengths, and resilience. She devotes herself in connecting to students with respect, trust and authenticity to create positive outcomes.


Christine McCarthy Clark, MS, RD, CSSD

Christine McCarthy Clark (she/her/hers) joined UHCS in 2012 as a registered dietitian (RD). She became a Board-Certified Specialist in Sports Dietetics (CSSD) in 2017. She is in the process of becoming a Certified Intuitive Eating Counselor. Christine also works for Northeastern dining services and the College of Professional Studies as an instructor. She earned her Bachelor of Science in Food and Nutrition from Framingham State College and her Master of Science in Human Nutrition from the University of Delaware. Christine worked at Children’s Hospital in Boston for many years as a clinical, outpatient, and research dietitian. Her professional work is based on the Intuitive Eating framework and meeting people where they are and helping them foster a healthy relationship with food, body, and movement/exercise. Outside of work, Christine enjoys spending time with her family. She also enjoys Pilates, going for runs and walks, and spending time baking; chocolate chip cookies are her favorite.

Patient Assistance & Records Associates

Auriel Dorsainvil

Auriel Dorsainvil (she/her/hers) began at UHCS in March 2021 as a temporary role as a Patient Associate and became a permenant staff member in August 2021. Auriel has worked in both customer service and front desk office. When not at work, Auriel loves spending time with friends and family, as well as trying new restaurants in the Boston area. Auriel started my undergranduate degree in business marketing at University of Massachusetts Dartmouth, and is looking forward to finishing her degree here at Northeastern. 

Marissa Menegoni

Marissa Menegoni (she/her/hers) joined UHCS in the fall of 2010 as a patient associate and records assistant.  She is currently working towards her Bachelor of Science degree in Management here at Northeastern.  When not at work she enjoys spending time with her family, traveling and cooking.

Tamika Officer

Steff Thomas

Steff Thomas (he/him/his) joined UHCS in January 2021, as a Patient Assistance and Records Associate. Steff has experiencing in office settings ranging from logistics/customer service, as well as healthcare. When not at work Steff enjoys being outside, reading, and binge watching the latest tv series. Steff is currently working towards his bachelor’s degree through the Northeastern CPS program.

Susan Woods

Susan Woods joined UHCS in 2007.

Staff Nurses

Elizabeth Riccio, RN, BSN

Nursing Supervisor & Program Coordinator

Elizabeth Riccio (she/her/hers) became a member of UHCS in 2006 as a staff RN.  She has her Bachelor of Science degree in nursing from Fairfield University.  Prior to UHCS, Elizabeth worked on various floors in the hospital setting including med/surg, solid organ transplant and labor and delivery.

Cullen Rounseville, RN, BSN

Staff Nurse

Cullen Rounseville (he/him/his) joined UHCS in 2019 as a staff nurse. He holds a bachelor’s of science from the University of Massachusetts. Cullen has worked in a variety of settings including inpatient, homecare, traveler’s health and primary care, he specializes in immunizations and both in person and telephone triage. When not at UHCS, Cullen enjoys travel, spending time with friends and family, playing sports including basketball and billiards and attending sporting games, and concerts.