Student healthcare and support reimagined

Update on COVID-19

To our community:

University Health and Counseling Services is continuing its efforts to serve our Northeastern community and are committed to attending to the concerns and needs of our students.

Beginning March 17, 2020, our medical and mental health care teams will be available for telephone consultation only at 617.373.2772.

Immediate mental health support remains accessible to students through Find@Northeastern at 1.877.233.9477 (U.S.), 24-hours a day, seven days a week.

If you are sick and want to speak with a medical provider during UHCS hours of operation, please call 617.373.2772 and leave a message. A medical provider will call you back to conduct a brief assessment and make recommendations for care.

Should you, or someone you know have a medical or mental health emergency, please call NUPD at 617.373.3333 (or 911 off campus) or go to your nearest Emergency Department.

If you have a scheduled appointment with a medical provider, therapist or medication provider coming up, you will receive a phone call from a provider to see how you’re doing and to discuss the options of steps moving forward.

UHCS Mental Health Support Groups have resumed by video. If you have been participating in a UHCS support group, please follow-up with your group facilitator or Stacy Creamer, LMHC, Assistant Director of Mental Health (S.Creamer@northeastern.edu), with any questions regarding remote participation. Please continue to check our groups page for additional updates.

During the current public health emergency, students enrolled in the Northeastern University Student Health Plan (NUSHP), can access the Well Connection benefit. The standard $10 co-pay to access this benefit has been waived. This means that any student, seeking support for medical or mental health reasons, can contact Well Connection at no cost for the duration of the public health emergency. For more information about Well Connection and visit the Northeastern University Student Health Plan website.

For more information, please visit the News@Northeastern COVID-19 page.

If you are experiencing an emergency on campus, please contact Northeastern University Police Department at 617.373.3333. For off-campus emergencies, please call 911 or go to your nearest emergency department.

For all medical or mental health related issues during business hours, please call 617.373.2772 or call Find@Northeastern for 24/7 mental health support at 877.233.9477 (U.S.), +1.781.457.7777 (Int’l).