Student healthcare and support reimagined

Update on COVID-19

To our community:

University Health and Counseling Services is continuing its efforts to serve our Northeastern community and is committed to attending to the concerns and needs of our students.

Please see our COVID-19 Resources for:

• Resources for all Northeastern students, regardless of location 
• Resources for Northeastern students located in Massachusetts
• Mental health resources for all Northeastern students during COVID-19
• Self-care strategies during COVID-19
• University Health Report during COVID-19
• Faculty and staff about supporting students during COVID-19

UHCS Medical and Mental Healthcare

As of March 17, 2020, our medical and mental health care teams are available for telephone consultation at 617.373.2772. Immediate mental health support remains accessible to students through Find@Northeastern at 877.233.9477 (U.S.), +1.781.457.7777 (Int’l), 24-hours a day, seven days a week.

If you are sick and want to speak with a medical provider during UHCS hours of operation, please call 617.373.2772 and leave a message. A medical provider will call you back to conduct a brief assessment and make recommendations for care.

Should you or someone you know have a medical or mental health emergency, please call NUPD at 617.373.3333 (or 911 off-campus) or go to your nearest Emergency Department.

UHCS Online Support Group

If you’re feeling distressed during this uncertain time, please know you’re not alone. Join other Northeastern students for free and confidential online support groups for help with managing stress related to COVID-19, starting the week of April 27th.

NUSHP Coverage

During the current public health emergency, students enrolled in the Northeastern University Student Health Plan (NUSHP) can access the Well Connection benefit for medical and mental health concerns, free-of-charge. The standard $10 co-pay to access this benefit has been waived. For more information about Well Connection, please see our updated announcement and visit the Northeastern University Student Health Plan website.

Additional Information

Please see our pages about confidentiality, requests for medical records, and medical leave of absence for updated information in light of the pandemic. 

For more information, please visit the News@Northeastern COVID-19 page.

If you are experiencing an emergency:

On-campus: Call Northeastern University Police Department at 617.373.3333. 

Off-campus: Call 911 (U.S.) or local emergency services (Intl.) or go to your nearest emergency department. 

For all medical or mental health related issues during business hours, please call 617.373.2772 or call Find@Northeastern for 24/7 mental health support at 877.233.9477 (U.S.), +1.781.457.7777 (Int’l).