When communication matters most

How are communication leaders around the world responding to the Covid-19 pandemic? What do they see as challenges? And how will they adapt to a post-pandemic environment?

GarzaThese are some of the topics we discussed with Artemio Garza, who leads Egon Zehnder’s Communication Officers practice in North America. Artemio is a core member of Egon Zehnder’s Marketing and Digital practices. Based in Miami, his special focus is on multi-unit retail, consumer goods, and private equity companies.

Carl Zangerl (CZ): Tell us about what your job at Egon Zehnder entails.

Artemio Garza (AG):  Our mission at Egon Zehnder is to create a better world through great leadership. I have a marketing and communication background myself, and I advise companies on how to structure their communication functions and help identify people who can assume leadership roles.

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12 communication skills that will advance your career

Communication is the fire that fuels the workplace engine. It is difficult to overstate just how important communication can be to a successful organization.

Case-in-point: A recent survey of 400 companies conducted by the Society of Human Resource Management (SHRM) revealed that, on average, each company lost $62.4 million per year due to inadequate communication.

“In an era when Artificial Intelligence and other digital technologies are changing the way organizations operate, communication skills will become even more vital to strengthening relationships and promoting collaboration and adaptability,” says Carl Zangerl, faculty director for the communication and human resource management programs within Northeastern’s College of Professional Studies.

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7 essential communication skills in the digital era

More than 205 billion emails are sent and received every day. In that same time span, 1.37 billion users log on to Facebook, another 330 million visit Twitter, the Washington Post publishes roughly 500 articles, and about 2.7
million new blog posts go live on WordPress.

That’s a lot of noise to cut through—and only a snapshot of the content that’s consumed and generated on a given day. And every day there is a new medium, social channel, or technology. What’s a communicator to do? Continue reading “7 essential communication skills in the digital era”

What does it take to be a Chief Communication Officer?

The role of the Chief Communication Officer (CCO) is evolving rapidly in this era of digital disruption. Communication leaders and their teams are uniquely positioned to help nurture the kind of high-velocity cultures that will help organizations thrive, according to research by McKinsey & Company.  Not surprisingly, this also means that communication leaders are increasingly expected to actively participate in the formulation and implementation of business strategy.

What, then, are the skills, competencies, and attributes that organizations are looking for in their communication leaders? Continue reading “What does it take to be a Chief Communication Officer?”