Mere weeks after Samsung unveiled its Galaxy Note 7, reports surfaced of the smartphone catching fire. Within a month of the device’s launch, the company recalled 2.5 million Note 7s, citing faulty batteries as the cause of the crisis.
What started as a manufacturing mishap quickly escalated into a public relations (PR) nightmare. With customers’ safety at stake, all eyes were on Samsung, which didn’t take full responsibility of the flaw for more than three months after the phone’s recall. The company’s mobile division experienced a 96 percent drop in operating profit as negative headlines continued to emerge, including airlines prohibiting passengers from bringing the phone on flights.
What happened to Samsung could happen to any company; several other brands have faced recalls. For example, Johnson & Johnson pulled its Tylenol products from shelves in 1982 after seven people died in the Chicago area, and Hasbro halted sales in 2007 of its Easy Bake Oven after reports of the toy badly burning children.
Last February, CPS sponsored a Symposium on the Intersection of AI and Talent Strategy. What we learned both from experts who are tracking the trends and AI champions who are actually implementing AI initiatives is that these technologies are moving into the mainstream. Change is happening now. Some organizations, the early adopters – the so-called ‘digital natives’ – are using AI to gain competitive advantage. In contrast, the vast majority of organizations in both the private and nonprofit sectors are at the very beginning of the change curve.
Today’s communication professional is tasked with many challenges, not the least of which is developing and maintaining a competitive skill set.
As Egon Zehnder’s global head of the human resources and communication practice, Gizem Weggemans knows this to be true. In this interview, she discusses what it takes to be a well-rounded communication leader in today’s market.
More than 205 billion emails are sent and received every day. In that same time span, 1.37 billion users log on to Facebook, another 330 million visit Twitter, the Washington Post publishes roughly 500 articles, and about 2.7
million new blog posts go live on WordPress.
As we forge into this Information Age and World of Robotics, the concept of Human Literacy has been introduced to the stage. What is Human Literacy? Northeastern University President Aoun has proposed Human Literacy to mean our unique abilities to adapt, collaborate, and offer empathy in comparison to computational literacy generated through artificial intelligence. This new use of the term human literacy is an example of a cultural linguistic adjustment in professional studies within higher education. This is where the idea of a cultural audit takes footing. So, what is a cultural audit?
I am a learner. I love reading articles, books, taking courses – you name it. If I can learn from it, I’m in.
But, even so, it took me a while to go back and get my master’s degree. I knew it would be an investment, and because of that, I wanted to choose wisely. I left college years ago, went on to have a series of great jobs, and slowly came back around to the idea of going back to school.
When I was studying at Northeastern University, I had heard about the Northeastern University Alumni Office and community. Based on my understanding at least in some Chinese universities, an alumni office aims to connect alumnus who have already gained great achievements in their field. Considering that I only have five years’ working experience, I never would have imagined that I would become an organizer for a Northeastern University Alumni Event.
I am really grateful to Professor Patty Goodman, who recommended me to become a local Alumni Ambassador. Being a Northeastern Alumni Ambassador is an extremely exciting experience. It has been delightful connecting with more alumni and getting them involved in our community, along with building a bridge between Northeastern University Alumni in China and around the world.
My name is Kendall Coyne and I am very fortunate to be a Double Husky (B.A.’15 & M.S. ’17) and a member of Team USA! My journey on Huntington Avenue began back in 2011 and on October 25th, I’ll be returning to Boston to compete against Team Canada in the women’s ice hockey Olympic Tour.
As a student athlete, my first two years at Northeastern were mostly spent on the corner of St. Botolph and Gainsborough – i.e., Matthews Arena. In 2013, the summer after my sophomore year, I was invited to try out for Team USA. I made it! I ended up taking a gap year between my sophomore and junior years to train full-time and compete in my first Olympic Games in Sochi, Russia. After a heartbreaking loss to Team Canada, we took home a silver medal.