Before you rent, or even if you already are renting, become familiar with your rights and the resources available to assist you.

 

Look up your apartment or future apartment on RentSmart!

RentSmart Boston compiles data from BOS:311 and the City’s Inspectional Services Division to give prospective tenants a more complete picture of the apartments they are considering renting. The tool prompts users for an address and generates a report to assist prospective tenants in understanding any previous issues with the property, including:

  • Housing violations
  • Building violations
  • Enforcement violations
  • Housing complaints
  • Sanitation requests and/or
  • Civic maintenance requests

 

 

Top 10 Things for Student Renters to Know (City of Boston) Flyer

 

Legal Resources

Attorney General – View the AGO’s Guide for Student Renter’s (617) 727-2200

Boston Bar Lawyer Referral Service – Boston Bar Lawyer Referral Service is a convenient resource that gives you 24/7 access to panels of qualified lawyers, where you can compare attorney profiles, filter by geographic region, topic of legal need, and get matched with an appropriate lawyer. (617)-742-0625, E-mail: lrs@bostonbar.org 

Greater Boston Legal Services provides free legal assistance and representation on civil (noncriminal) matters to low-income residents in the city of Boston and 31 surrounding cities and towns. (617) 371-1234

Lawyers for Affordable Justice – Lawyers for Affordable Justice is collaborative legal incubator providing Boston residents with affordable legal assistance.We specialize in immigration, small business, employment, and landlord tenant issues. (857) 277-1963

MA Bar Association Lawyer Referral Program – The Dial-A-Lawyer program encourages members of the public to call with their legal problems and questions. This program was created in order to assist the people of Massachusetts that have fallen through the cracks of the legal and criminal justice system. On the first Wednesday of each month, volunteer attorneys give free, basic legal information by phone from 5:30 to 7:30 p.m. Dial-a-Lawyer Program: (617) 338-0610 or toll-free (877) 686-0711

MA Legal Answers Online – Mass Legal Answers Online is a website where low income Massachusetts residents can post their civil (non criminal) legal question. Volunteer attorneys will answer the question through the same website

MA Legal Help – Provides information about tenants’ rights in Massachusetts. You will find self-help forms, sample letters, booklets, handbooks, and frequently asked questions.

Small Claims Court – Learn more about how to file, what to do if you receive a summons, and how to prepare for your court date. (617) 788-8485

Small Claims Advisory Service (SCAS)- Information about Massachusetts small claims court, relevant laws for case resolution, and contact information to receive further help from SCAS staff.

Suffolk University Law School : Are You Being Discriminated Against? – Intake Line: (617) 884-7568

Volunteer Lawyers Project – Monday-Friday, 9am-12pm,  www.masslrf.org(617) 603-1700

 

Resources for Cities Surrounding Boston

Brookline
Health Department: Dr. Swannie Jett, DrPH, MSc, Director of Health and Human Services
11 Pierce Street, Brookline, MA 02445
(617) 730-2300

CambridgeSubmit a Service Request
Inspectional ServicesHousing Inspections, Ranjit Singanayagam, Commissioner

831 Massachusetts Ave., 1st Floor, CambridgeMA 02139
Phone: 617-349-6100

Malden –  City of Malden 311 – Submit a Service Request
Board of Health,  Christopher Webb, Director
110 Pleasant Street, Malden, MA 02148
Phone: (781) 397-7049
Email: boh@cityofmalden.org

Medford
Karen Rose, Director
85 George Hassett Drive, Medford, MA 02155
(781) 393-2560

Milton
525 Canton Avenue, Milton, MA 02186
(617) 898-4886

QuincyConstituent Services and Service Requests
Good Neighbor Tips
Inspectional Services, Jay Duca, Email: jduca@quincyma.gov
55 Sea St., Quincy, MA 02171
(617) 376-1450

SomervilleSubmit a Service Request
Goran Smiljic, Superintendent of Inspectional Services, Email: isd@somervillema.gov
1 Franey St., Somerville MA 02145
(617) 625-6600 ext 5600