Before you rent, or even if you already are renting, become familiar with your rights and the resources available to assist you.
City of Boston launches RentSmart!
RentSmart compiles data from ISD and 311 to give renters access to property violations, maintenance requests that provides prospective renters and homeowners with data about Boston’s properties. RentSmart Boston compiles data from BOS:311 and the City’s Inspectional Services Division to give prospective tenants a more complete picture of the apartments they are considering renting. The tool prompts users for an address and generates a report to assist prospective tenants in understanding any previous issues with the property, including:
- Housing violations
- Building violations
- Enforcement violations
- Housing complaints
- Sanitation requests and/or
- Civic maintenance requests
- City of Boston website
- Need to report a non-emergency? Use BOS:311! Dial 3-1-1 or download the BOS:311 app
- City of Boston – Guide to Renting
- #BOSTON101 Students Guide to Living in Boston
- Mass.gov – Renting in Massachusetts
- Greater Boston Real Estate Board, 617-423-8700
- MA Commission Against Discrimination,617-727-3990
- Department of Public Health Services, 617-624-6000
- Better Business Bureau, 508-652-4800
- Office of Housing Stability
Provides advice, information and assistance to Boston landlords and tenants who have problems or questions about rental housing. “The Good Neighbors Handbook”, designed to help landlords and tenants understand and comply with the complex landlord/tenant laws can be found here.
Call for urgent matters 617-635-4200 or send non-urgent inquiries to firstname.lastname@example.org.
- Office of Housing Stability
MA Legal Help – Provides information about tenants’ rights in Massachusetts. You will find self-help forms, sample letters, booklets, handbooks, and frequently asked questions.
Greater Boston Legal Services
Lawyers for Affordable Justice – Lawyers for Affordable Justice is collaborative legal incubator providing Boston residents with affordable legal assistance.We specialize in immigration, small business, employment, and landlord tenant issues
Dial-a-Lawyer Program: (617) 338-0610 or toll-free (877) 686-0711
The Dial-A-Lawyer program encourages members of the public to call with their legal problems and questions. This program was created in order to assist the people of Massachusetts that have fallen through the cracks of the legal and criminal justice system. On the first Wednesday of each month, volunteer attorneys give free, basic legal information by phone from 5:30 to 7:30 p.m.
MA Legal Answers Online
Mass Legal Answers Online is a website where low income Massachusetts residents can post their civil (non criminal) legal question. Volunteer attorneys will answer the question through the same website
Eastern Region Legal Intake– Free, Monday – Friday from 9 AM – 12 PM, 617-603-1700 or 800-342-5297
Boston Bar Lawyer Referral Service is a convenient resource that gives you 24/7 access to panels of qualified lawyers, where you can compare attorney profiles, filter by geographic region, topic of legal need, and get matched with an appropriate lawyer.
(617)-742-0625, Monday-Friday: 9am-5pm
Intake Line: (617) 884 – 7568
Karen Rose, Director
85 George Hassett Drive, Medford, MA 02155
525 Canton Avenue, Milton, MA 02186