Windows 10


All faculty, staff and students have access to the Windows 10 operating system in labs,on your own personal computers and on Northeastern–owned faculty and staff computers, both managed and unmanaged.  Windows 10 will become available in the classrooms for the start of Spring 2018 term.


Windows 10 uses a new service model for Microsoft – instead of big releases, there will be regular improvements, updates and fixes rolled out directly to individual users as they come available. Enterprises, such as Northeastern, will receive those same updates and be able to install them in a more controlled fashion within the university community.

Microsoft is framing the OS as “Windows as a Service,” meaning it is in a constantly evolving state. In fact, Microsoft is calling it ‘the last version of Windows‘.


Presenting a hybrid of the best of its most recent operating systems, Windows 10 boasts more features, functionality, security, and polish. It is resilient, adaptable and geared for personalization. The simple interface easily crosses from computer to tablet to phone to touchscreen. It brings back the beloved Start button and Start menu from Windows 7.

Other features of Windows 10 include:

  • Action Center: Consolidated and quick access to settings, devices and alerts.
  • Virtual Desktops: Task view shows multiple windows/applications running at the same time
  • Edge: A fast browser with webpage annotation and reading mode (ad-free surfing)
  • Cortana: A voice-controlled digital voice assistant that operates much like Siri (only available on faculty/staff Northeastern-managed or your personal computer)

ITS has tested Windows 10 successfully with all of Northeastern’s standard, generally-released software. If you have questions or concerns regarding department-specific or any other special applications, contact the ITS Service Desk at 617.373.4357 (x HELP) or

For more information, see Microsoft’s Windows 10 Overview and the Windows 10 Launch page.


Windows 10  will be available in all ITS-managed computer labs by the start of the Fall term. It is also available on Windows equipment purchased through the Dell Computer store from myMarketplace on myNEU.For anyone wishing to install Windows 10 on an existing device, it is available from the Service Desk for non-managed computers or by contacting the Service Desk to have your Northeastern-managed computer reimaged.  Windows 10 for Education is also available for installation on your personal machines. Log in to myNEU and select Microsoft Applications under the Free and Discounted Software link. You will be charged a nominal fee for home use, while students can download the software at no additional charge.

Get Started

If you choose to upgrade to Windows 10, these are the recommended steps:

  1. Remember to back up any files you wish to keep prior to installation.
  2. Log into the ITS Knowledge Base for information on how to prepare for an OS upgrade.

NOTE: Upgrading without taking proper steps will wipe all data and settings from your computer. You should back up any necessary files and data before requesting to be reimaged. For information on selecting a back-up storage medium and the process of reimaging your computer, visit the ITS Knowledge Base.


Training for Windows 10 is available on and from Microsoft at

For additional help or if you have questions, contact the ITS Service Desk at 617.373.4357 or


Where did Internet Explorer and the Control Panel go? They are still available.

  • Internet Explorer: Type Internet Explorer into the Search the web and Windows bar at the bottom left of the Windows 10 desktop.
  • Control Panel: Type Control Panel into the Search the web and Windows bar at the bottom left of the Windows 10 desktop.

How to

How to: Learn how to use Windows 10 effectively

How to: Locate applications on a Windows 10 computer

How to: Reboot/Shut Down/Sign Out of a Windows 10 computer

Learn more

Details from Microsoft:
Windows 10 Specifications

Related articles:
How To Geek – Here’s what’s different about Windows 10 for Windows 7 users
How To Geek – Here’s what’s different about Windows 10 for Windows 8 users
The Verge – Windows 10 review
Laptop Magazine – How to Use Windows 10
OS Comparison – Windows 7 and Windows 10  (runs over an hour and is very detailed)
Windows 10 – Beginners Guide

Updated October 2017