Consultation & Training

See schedules and courses on the Academic Technology Services
Customized Solutions website

Academic Technology Services regularly consults with departments, programs, and the university at large to customize training and technology solutions for their specific needs. Custom technology solutions range from configuring standard software to the acquisition of new hardware or software to meet the goals of the program.

Training solutions can range from the creation of training materials to live or web training sessions to help accomplish program goals.


For immediate response to your tech support needs, please contact the Service Desk at 617.373.4357 (xHELP) or For training and in-depth consultation for these services, for individualized projects support, and for support for academic technologies in the classroom, please contact

Academic Technology Services provides technical support and consultation for Blackboard, Web Conferencing, Lecture Capture, Clickers, Learning Object Creation, and other academic technologies.

Updated September 2017