Instant Messaging

Faculty and staff can use Microsoft Lync or Skype for Business on and off campus for a range of collaboration activities, including instant messaging, presence information, AV/Web conferencing, whiteboarding, screen sharing, application sharing and file transfers. Lync integrates with other Microsoft applications, such as Outlook and SharePoint.


Microsoft Lync is available to all faculty and staff. It is included on all Northeastern-configured Windows machines. Skype for Business is available for Windows 32-bit and 64-bit systems through the myNEU portal under Software Downloads.

Northeastern-configured Macs can install Lync 2011 through Self-Service. Additionally it is available through the myNEU portal under Software Downloads.


Please contact the ITS Service Desk at 617.373.4357 (xHELP) or for any questions.


Instant Messaging – FAQs

How To

How To: Install Lync on a Mac

How To: Install Skype for Business on a Windows computer

How To: Install Lync on an unmanaged Northeastern Windows computer

How To: Create an online meeting request

How To: Start an unscheduled online meeting or conference call

How To: Set options for online meetings and conference calls

Updated March 2017