Blackboard logo

Learn more about Blackboard on the
Northeastern Learning Ecosystem’s Blackboard page

Blackboard is Northeastern’s online learning management system, a framework for an instructor to set up a course site and post material to it that students enrolled in that course can access

Additional features of this service include:

  • Communication through discussion boards and chat
  • Faculty administration and grading of assignments and tests
  • Integration with course evaluation, FACT, lecture capture and other educational technology tools such as Collaborate, Voicethread, and lecture capture tools

As of January 2018, all courses are hosted on All university community members may seek help with Blackboard or integrated third-party tools in several ways:

Some academic programs have additional support options:

  • D’Amore-McKim School of Business online MBA, MS in Taxation, MS in Finance, and graduate certificates are supported by the D’Amore-McKim School of Business
    • Phone: 866-291-8058
    • Visit DMSB Support for answers to common questions, live chat, or to submit a support ticket
  • Online Nursing programs are supported by Orbis
    • Phone: 844-570-6767
    • Visit Orbis Support for answers to common questions, live chat, or to submit a support ticket


If you have any questions or need help, contact the ITS Service Desk at 617.373.4357 (xHELP), email or initiate a chat session. For college-specific Blackboard training and help, contact the support numbers above.

Academic Technology Services and NU Online Experiential Learning (NUOEL) provides technical support and consultation for Blackboard, Web Conferencing, Lecture Capture, Student Response, Learning Object Creation, and other academic technologies. Learn more about these technologies at the Northeastern Learning Environment website

Updated January 2018