FAQs

Accounts & Access
Communications & Collaboration
Labs & Printing
Software & Hardware
Network & Storage
Business Applications
Teaching & Research
Support & Training


Accounts & Access

Online Accounts – FAQ
Sponsored Accounts – FAQ

Communications & Collaboration

Faculty/Staff Email and Calendar – FAQ
Instant Messaging – FAQ
Student Email, Calendar & Documents (HuskyMail and G-apps) – FAQ
Video Conferencing – FAQ

Labs & Printing

Northeastern Printing Plan – FAQ
Network Printing – FAQ
Plotter Printing – FAQ

Software & Hardware

Microsoft Student Advantage – Office 365 ProPlus – FAQs
Microsoft Office 365 – Faculty/Staff ProPlus – FAQs
RemoteApp – FAQs
Standard Hardware and Software – FAQ

Network & Storage

eduroam – FAQ
IPTV (XFINITY On Campus) – FAQ
Network Shared Storage – FAQ
NUnet – FAQ
NURes-device – FAQ
NUwave – FAQ
NUwave-guest – FAQ
ResNet – FAQ
TV & HuskyCable HD – FAQ
Virtual Private Network (VPN) – Remote Access – FAQ
Web Hosting – FAQ

Business Applications

Salesforce.com – FAQ
SharePoint – FAQ

Teaching & Research

Appointment Calendar – FAQ
Classroom Technology – FAQ
FACT in Blackboard – FAQ

Support & Training

Classroom Technology Support – FAQ
Computer Technology Support – FAQ
Conference & Event Technology Support – FAQ
Equipment Checkout – FAQ

Knowledge Base – FAQ
ServiceNow – FAQ