Alert: All University Services Restored

Update (5:33 p.m.)  The Amazon Web Services (AWS) issues have been resolved. All University services have been restored and should return to normal working order, if they haven’t already. Please contact the ITS Service Desk if you notice any lingering issues. ITS can always be reached at 617.373.4357 (xHELP) and help@northeastern.edu. Amazon Web Services (AWS) is experiencing widespread technical […]

New Software Updates Available

Start your New Year off organized and focused with the latest software updates! Check out all the latest and upgraded versions of software available to the Northeastern community in ITS-managed labs, on Faculty/Staff Northeastern-managed computers and for local installation. For information on the various ways to access software, visit Software Access for Individual Use on […]

SharePoint – Now Part of Office 365

As of December 2016, all Northeastern SharePoint sites have been migrated to Office 365. This means that SharePoint, Outlook Mail & Calendar, OneDrive, and more, are all now available in one place – in the O365 cloud. Moving to SharePoint to O365 allows for tighter integration with many Microsoft applications, such as Word and Excel, […]

BlueJeans Video Collaboration With Recording – Coming Soon!

You might already be using BlueJeans video conferencing for meetings and classes, but did you know that BlueJeans will soon have RECORDING capabilities? Beginning in February 2017, you will be able to record a BlueJeans session, store the recording, and share it with others. Recording a session for future needs will support efficient, effective and […]

ISEC Opening Offers Exciting New Technology

ISEC, the Interdisciplinary Science and Engineering Complex, opens in January 2017 with new technology enhanced classrooms. ISEC is part of the university’s ongoing effort to expand its capacity to engage in path-breaking research across disciplines. Solstice, an innovative collaboration technology has been added to the new ISEC classrooms.  In the teaching laboratories there are 6 tables, […]

Schrödinger Molecular Modeling Software

ITS Research Computing recently acquired a site license for the Schrödinger Molecular Modeling Software. Access to this world class software is made possible through the collaboration between ITS, the Office of the Provost and interested researchers, all of whom understand the benefits of continually investing in the exploration of the such invaluable learning tools. The Schrödinger Molecular […]

Salesforce Single View is Live

The Salesforce Single View project went live on November 18, 2016. The deployment marked the culmination of a two year cross-functional engagement with a large dedicated team from Advancement, the College of Professional Studies (CPS), Northeastern University Global Network (NUGN), Enrollment Management, Student Affairs, and Information Technology Services (ITS), not to mention many hours of […]

Coming Soon! Mandatory myNEU Password Change

Northeastern University takes your cybersecurity seriously and we know you do too! There is no doubt about it – sufficient password complexity requirements remain one of the most effective ways we can ensure safe computing. To better protect your myNEU account, starting this spring, ITS will be making a mandatory request for you to change […]

HuskyCableHDPlus Adds New Channels!

In Celebration of HuskyCableHDplus’ One Year Anniversary, ITS has added exciting new channels to the lineup. Don’t miss any of the action! Whether you need some bonding and relaxation with your fellow Huskies or just some much needed downtime between assignments, check out what’s new. In December 2015, we upgraded our residential cable television service to high […]

Need Technology Help?

Need Technology Help? Information Technology Services (ITS) has a variety of helpful links for self service. Prefer to have someone guide you on the phone?  Our office has a welcoming and knowledgeable staff to call upon when you need guidance. Whether you simply want assistance logging in or need advice finding a software solution, we have […]