myNEU Customer Experience Project

Northeastern University is embarking on a strategic cross-functional initiative to replace the current myNEU portal with an experience that provides an enhanced, more social, and up-to-date experience. This project is an opportunity for Northeastern to holistically approach the online experience for all community members, as it is the first, and longest lasting, ‘touchpoint’ during one’s time […]

Faculty/staff email changing from to

In our continuing efforts to support the Northeastern brand, on June 3-5, 2016, ITS will switch the primary faculty/staff email address format from to Currently ITS supports faculty and staff email addresses ending in both and, meaning messages sent to either address are received (e.g. King Husky receives email sent to both and After the domain switch on […]

RNA research

Research Computing Spotlight: Professor Paul Whitford

Research identifies new rotation in the ribosome In February 2016, the prestigious scientific journal Nature Communications published its first research paper based on work performed exclusively on the Discovery Cluster at Northeastern. Professor Paul Whitford from the Department of Physics, along with his graduate student Kien Nguyen, conducted research on the relationship between molecular structure […]

Windows 7 Start button

Software changes coming to a Start menu near you

To enhance the software offerings provided to Northeastern-managed Windows computers on campus, ITS will be upgrading to a new virtual software deployment method called App-V 5.0. Computers using the standard Northeastern image, such as managed faculty and staff computers, ITS labs and select non-ITS computer labs, are impacted by this upgrade. Beginning this summer, first computers labs […]

Woman on a Mac

Backups can save your day

Backing up your files protects you from hard drive failure, accidental deletes, malware or ransomware, and even theft. Northeastern OneDrive for Business is available to students, faculty and staff. Faculty and staff can also use myBackup Cloud, shared network storage. Additionally there are backup options that utilize an external hard drive for your specific computer’s operating system: Windows Windows […] Faculty/Staff Email Project

In January 2016, Information Technology Services announced upcoming changes to the outgoing format of faculty and staff email account addresses. From June 3-5, 2016, in support the Northeastern brand, ITS will switch the primary faculty/staff email address format from to After the domain switch, any outgoing email sent from a faculty or staff email account will appear as an […]