A Major Upgrade for HuskyCable – HD and IPTV

Information Technology Services is happy to announce that earlier this month there were the two major upgrades to HuskyCable in the residence halls. The result is a new suite of services called HuskyCable HDplus. Please note that these services are only available to current, on campus residential students. IPTV – online streaming of live and on […]

Important Retirements: myFiles, 32-bit Windows image, older versions of OS X

32-bit Northeastern-managed Windows computers Retiring June 30, 2016 ITS now only offers a 64-bit version of the Windows image. Over the next few months, we will work with faculty and staff to migrate all remaining Northeastern-managed 32-bit Windows computers over to 64-bit. Why are we transitioning to a Windows 64-bit Windows environment? Operating systems can come in two […]

From ATS: Spring 2016 Updates

Academic Technology Services has new software features, planned vendor visits, and several pilot projects in process this spring. In addition, there are opportunities to be involved in innovative classroom projects and participate in panel discussions at TEXPO on March 15, 2016. Digication: new password feature and program assessment options Our current e-portfolio system, Digication, has […] – Customize Your Training, 24×7

What is Lynda? Did you know that Northeastern students, faculty and staff have: FREE access to over 3,000 online video courses from Lynda? Topics range from programming languages to business skills to professional development skills Why is Lynda beneficial? Each video is short, only a few minutes long. Watch them even if you have very […]

New Software Available – Spring 2016

New and the latest versions of software are now available to the Northeastern community in ITS-managed labs, on Faculty/Staff Northeastern-managed computers and for local install. Software availability is based on the Spring 2016 image. If you are a faculty or staff member on a managed computer and are not seeing the latest software in Start or Software […]

It’s Not Hard To Remember a Strong Password

No one wants to be the person whose accounts are hacked, and we’ve all seen plenty of examples of the emotional and financial damage that can do. We all also know that having strong passwords for your accounts – myNEU, Gmail, Twitter, Steam, Hulu, or any of the hundreds of other services and systems you […]

Accessing software at Northeastern

Software is available for your Mac or Windows computer in a variety of ways depending on your role on campus and the device you are using. Visit the Software & Hardware Services section for more information, including charts listing titles of Northeastern-licensed software and where each title is available. Most computers come with an operating […]

Coming Soon – New ITS Projects For Spring 2016

Information Technology Services works year-round to bring the Northeastern community new and enhanced technology and services. Starting this spring, ITS is rolling out a number of updates. Read on for more information about how this will affect you. IT Strategic Planning Stronger passwords and challenge questions for students New Virtual Desktop and Application service Transition […]

How To Know If There is A Technology Outage

ITS has several ways of informing the Northeastern community of an outage, planned or otherwise. Here’s what you can do to stay in the know: Follow the ITS Twitter account @NortheasternITS for the latest information concerning an outage. NOTE: Do not tweet to notify ITS about issues. Please call ITS Service Desk at 617.373.4357 (xHELP), as it […]

Introducing eduroam – A New Way To Access Wireless On Campus And Around The World

Information Technology Services is happy to announce the launch of eduroam (which stands for educational roaming), a new wireless service which is available in academic and administrative buildings. This service has two main components – a new wireless network on our campuses and reciprocal access to this wireless network wherever it is being broadcast around the world. This […]