What can I ask Husky Helper? V2 Husky Card Services “Alexa, ask Husky Helper…” If I get a replacement Husky Card, will everything still work on it immediately? Do I have to give you my old or broken card when I get a new one? What happens if I lose my Husky Card and money has been spent on it? When does my print allowance expire? When do my Laundry Bucks expire? What do I do if I was overcharged at a vendor? How long does it take for Husky Dollars to become active once added? What number do I text if I want to use the text message feature? How do I replace my Husky Card outside normal business hours? What is the deadline for dropping or lowering my meal plan? How can I add money to Laundry bucks? How can I add money to my printing allowance? My CBORD MobileID app says maximum authorization limit reached. How do I fix this? My CBORD app will not allow me to open my door. When can I apply for a student locker? What time is the Husky Card Office Open? What is the Husky Card Office Phone number? UHCS “Alexa, ask Husky Helper…” How can I make an appointment at University Health and Counseling Services (UHCS)? Does UHCS provide sick notes? When will I get an insurance card? What if I get sick during the night or I have an emergency and UHCS isn’t open? Who do I call in case of medical emergency? May I use UHCS if I have not selected Northeastern University’s Student Health Plan (NUSHP)? Will UHCS bill my parents, my insurance, or me? Can I get a prescription for birth control at UHCS? How do I schedule a doctors appointment ? Can I get a prescription though UHCS? Where can I fill a prescription with NUSHP? How do I get a referral? How do I get a copy of my medical record or immunizations? When is UHCS open? What is UHCS’s Phone number? SFS “Alexa, ask Husky Helper…” How do I apply for financial aid? When will I receive my aid? What is FAFSA? How do I pay a bill on my account? What is a financial hold? What is the deadline to apply for financial aid? What time is Student Financial Services open? What is Student Financial Services’ Phone number? Where is Student Financial Services Located? ITS “Alexa, ask Husky Helper…” How do I contact Information Technology Services? Can I reset my myNortheastern password? Can I access my outlook email and calendar via the web? How do I print on campus? What software does Northeastern offer? What is Microsoft Student Advantage? What is a Virtual Private Network (VPN)? How do I access the Virtual Private Network (VPN)? How do I enroll in DUO? How do I register my device? How do I register for NUWave-guest access? How do I connect to NuWave? Where can I print on campus? What are the hours for the help and information desk? What is the Help Desk phone number? Housing “Alexa, ask Husky Helper…” Is there any storage on campus? Where can I park? Are pets allowed in campus housing? How can I request All Gender Housing? What is included in a dorm room? Are freshmen required to have a meal plan? What is the housing requirement at northeastern? How can I request housing for a disability? What types of rooms are available in Northeastern Housing? Do Northeastern dorms have kitchens? What is a leased property? Is there housing for graduate and law students? How do I apply for housing? What is a living learning community? Are transfer students guaranteed housing? Are there any penalties for cancelling housing? How do I request a room change? How does room change work? What do I do if I get locked out? Can I have visitors/guests in my dorm? Are there dorm checks? How do I become an RA? What do I do if I need repairs in my dorm? What are the RA Office Hours? When is Housing services open? What is Housing Services’ Phone number? Orientation “Alexa, ask Husky Helper…” Is Orientation for undergraduate students only? When do International (Non-U.S. Citizen) students attend Orientation? When do N.U.in students attend Orientation? Will students meet with academic advisors at Orientation? If I attend a later Orientation session, will I get the classes I want? How can I change my major? What is Orientation’s phone number? Where is the orientation office located? Co-op “Alexa, ask Husky Helper…” What is the difference between an academic advisor and a co-op coordinator? How do students get a co-op job? Do students work full time and take classes at the same time? Are students required to work in Boston? What happens if a student doesn’t get a co-op? Are students required to participate in co-op? Academic Advising “Alexa, ask Husky Helper…” Where can I find my advisor? Does each college have specific advisors? How do I register for classes? Who do I contact with issues in my classes? What do I do if a class I need to take is not available? What is the academic integrity policy? How can I get a tutor? Where can I get help with writing papers? Career Services “Alexa, ask Husky Helper…” What is a Career Fair and how can it benefit me as a student? Where do I find information about the employers I am interested in meeting with? What information should be included in my resume for the Career Fair? Where can I have my resume reviewed? Are there resume assistance services at Northeastern? Why won’t some employers accept my resume? What should I know about the Career Fair if I am an International Student? What should I wear and what do I bring to the Career Fair? When is Career Services open? What is Career Services’ phone number? Registrar “Alexa, ask Husky Helper…” How can I access my transcript? Where do I find my academic standing? Where do I find my student records? How can I request degree verification? Where is the registrar located? What is “I am here”? Where can I see what courses are available? Where can I see what courses are required for my major/minor? When is the Registrar’s Office open? What is the Registrar’s phone number? Library “Alexa, ask Husky Helper…” How can I check if a book is available at the library? Are there late fees? How do I pay fees on my library account? What resources are available at the library? Is there 3D printing on campus? How do I reserve space at the library for group study? How do I access a library computer? How many books can I borrow at one time? Are books required for my classes available at the library? Can I renew a borrowed book? Are animals allowed in the Snell library? Who do I contact if I need research help? How do I find peer reviewed articles? Are food and drink allowed in the library? What is an interlibrary loan? When does the library open/close? How do I get a locker? How do I borrow laptops, cameras, and other equipment? Does the library have any Bloomberg Terminals? What is the Library’s phone number? Athletics “Alexa, ask Husky Helper…” What are the various sports offered at Northeastern? What are the northeastern sports teams? When is the next Men’s hockey game? When is the next Men’s Basketball Game? When is the next Men’s Cross Country event? When is the next Women’s Cross Country event? When is the next Men’s Rowing event? When is the next Women’s Rowing event? When is the next Men’s soccer game? When is the next Women’s soccer game? When is the next Men’s Track and Field meet? When is the next Women’s swimming and diving meet? when is the Women’s next Track and Field meet? When is the next Women’s Volleyball Game? When are Northeastern sport seasons? What gyms are available for students at Northeastern? When are intramurals? How do I join club sports? Are there exercise classes? How can I get a personal trainer? What do I do if my game tickets are lost or stolen? What is my user name for my online account? How do I renew my season tickets? Where can I reserve my hockey & basketball tickets? Can I use my smart phone for entry to a game? Where can I watch Northeastern Athletics games online? How do I make a donation to NU Athletics? Where can I park for games at Matthews Arena? Tell Quick Events to add go to the Northeastern Hockey Game tomorrow at 6. How do I get to Matthews Arena? Where does the Northeastern field hockey team play its home games? Buy tickets or find out ticket information. What are the gym hours? What is the athletic’s ticket office number? What is the phone number for the Athletic’s department? Where is the Athletics Office located? CSI “Alexa, ask Husky Helper…” Who can book rooms through the CSI? What rooms does the CSI book? When do reservations open for the next academic year? Can I book Egan and Raytheon? How do I book space at the cultural centers? Who controls the East Village Conference space? Where is the game room? How do I form a new organization? How is my organization funded? How can my organization be reimbursed for purchases? Where can I find a list of student organizations? What is a Fraternity/Sorority? How do you join a fraternity or sorority? What is Northeastern’s policy on hazing? Is there Fraternity and Sorority Housing? What is the difference between a Program Manager and an Advisor? How do I buy tickets to campus events? When is CSI open? When is the Programming Lab open? What resources are available to student groups in the Programming Lab? Does CSI offer any employment opportunities for students? What is the phone number for CSI? NUPD “Alexa, ask Husky Helper…” How can I report a crime? When should I contact NUPD? Is there a lost and found? Where is NUPD located? What jurisdiction does the NUPD have? What is the NU Alert – Emergency Notification System? Who are NU Alert messages sent to? How do I make sure I receive NU Alert messages? What might an NU Alert message say? What should I do if I receive a NU Alert message? Who do I contact if I need urgent or emergency assistance while abroad? What should I do if I am the victim of a crime while abroad? What should I do if I am arrested? Why should I download the SafeZone app? How can I opt-in for Advisories? What is NUPD’s phone number? Admissions “Alexa, ask Husky Helper…” Where is the visitor center? How do I apply for Financial Aid? How do I access my personal application information? Will I receive credit for any college courses or AP tests I have taken? Can I have a car on campus? What is the difference between a Double Major and a Combined Major? When is the admissions office open? What is the Admissions Office Phone number? Where is the Admissions office located? NUDining “Alexa, ask Husky Helper…” Can I use my meal swipes outside of the residential dining rooms? What is a Meal Plan Exchange? Where are Student Meal Plan Exchanges accepted? What does the Traditional Meal Plan include? How does the Traditional Meal Plan work? I have a Profiler plan, can I bring a guest to the residential dining rooms? What can I eat if I have dietary restrictions? What do I do if I have dietary restrictions, a special diet or food related medical needs? Where can I eat with food allergies? How do I meet with the Registered Dietitian? What time is breakfast? What time is lunch? What time is dinner? What type of Kosher Options are available? Where can I purchase food inside Curry Student Center? What types of food are available at Curry Student Center? What restaurants are in Curry Student Center? Where can I use my Traditional and/or Profiler meal plan? What is NUDining’s phone number? Student Employment “Alexa, ask Husky Helper…” How do I find an on campus job? Where can I find on campus job listings? How do I submit my timesheet? Can I get an off campus work study job? Can I work multiple jobs? When is the Student Employment Office Open? What is Student Employment’s phone number? DRC “Alexa, ask Husky Helper…” What types of resources are available at the DRC? How do I register with the DRC? What do I do if I have a learning disability? Is Northeastern handicap accessible? When is the DRC open? What is the DRC’s phone number?