Husky Card Services

“Alexa, ask Husky Helper…”

  • If I get a replacement Husky Card, will everything still work on it immediately?
  • Do I have to give you my old or broken card when I get a new one?
  • What happens if I lose my Husky Card and money has been spent on it?
  • When does my print allowance expire?
  • When do my Laundry Bucks expire?
  • What do I do if I was overcharged at a vendor?
  • How long does it take for Husky Dollars to become active once added?
  • What number do I text if I want to use the text message feature?
  • How do I replace my Husky Card outside normal business hours?
  • What is the deadline for dropping or lowering my meal plan?
  • How can I add money to Laundry bucks?
  • How can I add money to my printing allowance?
  • My CBORD MobileID app says maximum authorization limit reached. How do I fix this?
  • My CBORD app will not allow me to open my door.
  • When can I apply for a student locker?
  • What time is the Husky Card Office Open?
  • What is the Husky Card Office Phone number?
UHCS

“Alexa, ask Husky Helper…”

  • How can I make an appointment at University Health and Counseling Services (UHCS)?
  • Does UHCS provide sick notes?
  • When will I get an insurance card?
  • What if I get sick during the night or I have an emergency and UHCS isn’t open?
  • Who do I call in case of medical emergency?
  • May I use UHCS if I have not selected Northeastern University’s Student Health Plan (NUSHP)?
  • Will UHCS bill my parents, my insurance, or me?
  • Can I get a prescription for birth control at UHCS?
  • How do I schedule a doctors appointment ?
  • Can I get a prescription though UHCS?
  • Where can I fill a prescription with NUSHP?
  • How do I get a referral?
  • How do I get a copy of my medical record or immunizations?
  • When is UHCS open?
  • What is UHCS’s Phone number?
SFS

“Alexa, ask Husky Helper…”

  • How do I apply for financial aid?
  • When will I receive my aid?
  • What is FAFSA?
  • How do I pay a bill on my account?
  • What is a financial hold?
  • What is the deadline to apply for financial aid?
  • What time is Student Financial Services open?
  • What is Student Financial Services’ Phone number?
  • Where is Student Financial Services Located?
ITS

“Alexa, ask Husky Helper…”

  • How do I contact Information Technology Services?
  • Can I reset my myNortheastern password?
  • Can I access my outlook email and calendar via the web?
  • How do I print on campus?
  • What software does Northeastern offer?
  • What is Microsoft Student Advantage?
  • What is a Virtual Private Network (VPN)?
  • How do I access the Virtual Private Network (VPN)?
  • How do I enroll in DUO?
  • How do I register my device?
  • How do I register for NUWave-guest access?
  • How do I connect to NuWave?
  • Where can I print on campus?
  • What are the hours for the help and information desk?
  • What is the Help Desk phone number?
Housing

“Alexa, ask Husky Helper…”

  • Is there any storage on campus?
  • Where can I park?
  • Are pets allowed in campus housing?
  • How can I request All Gender Housing?
  • What is included in a dorm room?
  • Are freshmen required to have a meal plan?
  • What is the housing requirement at northeastern?
  • How can I request housing for a disability?
  • What types of rooms are available in Northeastern Housing?
  • Do Northeastern dorms have kitchens?
  • What is a leased property?
  • Is there housing for graduate and law students?
  • How do I apply for housing?
  • What is a living learning community?
  • Are transfer students guaranteed housing?
  • Are there any penalties for cancelling housing?
  • How do I request a room change?
  • How does room change work?
  • What do I do if I get locked out?
  • Can I have visitors/guests in my dorm?
  • Are there dorm checks?
  • How do I become an RA?
  • What do I do if I need repairs in my dorm?
  • What are the RA Office Hours?
  • When is Housing services open?
  • What is Housing Services’ Phone number?
Orientation

“Alexa, ask Husky Helper…”

  • Is Orientation for undergraduate students only?
  • When do International (Non-U.S. Citizen) students attend Orientation?
  • When do N.U.in students attend Orientation?
  • Will students meet with academic advisors at Orientation?
  • If I attend a later Orientation session, will I get the classes I want?
  • How can I change my major?
  • What is Orientation’s phone number?
  • Where is the orientation office located?
Co-op

“Alexa, ask Husky Helper…”

  • What is the difference between an academic advisor and a co-op coordinator?
  • How do students get a co-op job?
  • Do students work full time and take classes at the same time?
  • Are students required to work in Boston?
  • What happens if a student doesn’t get a co-op?
  • Are students required to participate in co-op?
Academic Advising

“Alexa, ask Husky Helper…”

  • Where can I find my advisor?
  • Does each college have specific advisors?
  • How do I register for classes?
  • Who do I contact with issues in my classes?
  • What do I do if a class I need to take is not available?
  • What is the academic integrity policy?
  • How can I get a tutor?
  • Where can I get help with writing papers?
Career Services

“Alexa, ask Husky Helper…”

  • What is a Career Fair and how can it benefit me as a student?
  • Where do I find information about the employers I am interested in meeting with?
  • What information should be included in my resume for the Career Fair?
  • Where can I have my resume reviewed?
  • Are there resume assistance services at Northeastern?
  • Why won’t some employers accept my resume?
  • What should I know about the Career Fair if I am an International Student?
  • What should I wear and what do I bring to the Career Fair?
  • When is Career Services open?
  • What is Career Services’ phone number?
Registrar

“Alexa, ask Husky Helper…”

  • How can I access my transcript?
  • Where do I find my academic standing?
  • Where do I find my student records?
  • How can I request degree verification?
  • Where is the registrar located?
  • What is “I am here”?
  • Where can I see what courses are available?
  • Where can I see what courses are required for my major/minor?
  • When is the Registrar’s Office open?
  • What is the Registrar’s phone number?
Library

“Alexa, ask Husky Helper…”

  • How can I check if a book is available at the library?
  • Are there late fees?
  • How do I pay fees on my library account?
  • What resources are available at the library?
  • Is there 3D printing on campus?
  • How do I reserve space at the library for group study?
  • How do I access a library computer?
  • How many books can I borrow at one time?
  • Are books required for my classes available at the library?
  • Can I renew a borrowed book?
  • Are animals allowed in the Snell library?
  • Who do I contact if I need research help?
  • How do I find peer reviewed articles?
  • Are food and drink allowed in the library?
  • What is an interlibrary loan?
  • When does the library open/close?
  • How do I get a locker?
  • How do I borrow laptops, cameras, and other equipment?
  • Does the library have any Bloomberg Terminals?
  • What is the Library’s phone number?
Athletics

“Alexa, ask Husky Helper…”

  • What are the various sports offered at Northeastern?
  • What are the northeastern sports teams?
  • When is the next Men’s hockey game?
  • When is the next Men’s Basketball Game?
  • When is the next Men’s Cross Country event?
  • When is the next Women’s Cross Country event?
  • When is the next Men’s Rowing event?
  • When is the next Women’s Rowing event?
  • When is the next Men’s soccer game?
  • When is the next Women’s soccer game?
  • When is the next Men’s Track and Field meet?
  • When is the next Women’s swimming and diving meet?
  • when is the Women’s next Track and Field meet?
  • When is the next Women’s Volleyball Game?
  • When are Northeastern sport seasons?
  • What gyms are available for students at Northeastern?
  • When are intramurals?
  • How do I join club sports?
  • Are there exercise classes?
  • How can I get a personal trainer?
  • What do I do if my game tickets are lost or stolen?
  • What is my user name for my online account?
  • How do I renew my season tickets?
  • Where can I reserve my hockey & basketball tickets?
  • Can I use my smart phone for entry to a game?
  • Where can I watch Northeastern Athletics games online?
  • How do I make a donation to NU Athletics?
  • Where can I park for games at Matthews Arena?
  • Tell Quick Events to add go to the Northeastern Hockey Game tomorrow at 6.
  • How do I get to Matthews Arena?
  • Where does the Northeastern field hockey team play its home games?
  • Buy tickets or find out ticket information.
  • What are the gym hours?
  • What is the athletic’s ticket office number?
  • What is the phone number for the Athletic’s department?
  • Where is the Athletics Office located?
CSI

“Alexa, ask Husky Helper…”

  • Who can book rooms through the CSI?
  • What rooms does the CSI book?
  • When do reservations open for the next academic year?
  • Can I book Egan and Raytheon?
  • How do I book space at the cultural centers?
  • Who controls the East Village Conference space?
  • Where is the game room?
  • How do I form a new organization?
  • How is my organization funded?
  • How can my organization be reimbursed for purchases?
  • Where can I find a list of student organizations?
  • What is a Fraternity/Sorority?
  • How do you join a fraternity or sorority?
  • What is Northeastern’s policy on hazing?
  • Is there Fraternity and Sorority Housing?
  • What is the difference between a Program Manager and an Advisor?
  • How do I buy tickets to campus events?
  • When is CSI open?
  • When is the Programming Lab open?
  • What resources are available to student groups in the Programming Lab?
  • Does CSI offer any employment opportunities for students?
  • What is the phone number for CSI?
NUPD

“Alexa, ask Husky Helper…”

  • How can I report a crime?
  • When should I contact NUPD?
  • Is there a lost and found?
  • Where is NUPD located?
  • What jurisdiction does the NUPD have?
  • What is the NU Alert – Emergency Notification System?
  • Who are NU Alert messages sent to?
  • How do I make sure I receive NU Alert messages?
  • What might an NU Alert message say?
  • What should I do if I receive a NU Alert message?
  • Who do I contact if I need urgent or emergency assistance while abroad?
  • What should I do if I am the victim of a crime while abroad?
  • What should I do if I am arrested?
  • Why should I download the SafeZone app?
  • How can I opt-in for Advisories?
  • What is NUPD’s phone number?
Admissions

“Alexa, ask Husky Helper…”

  • Where is the visitor center?
  • How do I apply for Financial Aid?
  • How do I access my personal application information?
  • Will I receive credit for any college courses or AP tests I have taken?
  • Can I have a car on campus?
  • What is the difference between a Double Major and a Combined Major?
  • When is the admissions office open?
  • What is the Admissions Office Phone number?
  • Where is the Admissions office located?
NUDining

“Alexa, ask Husky Helper…”

  • Can I use my meal swipes outside of the residential dining rooms?
  • What is a Meal Plan Exchange?
  • Where are Student Meal Plan Exchanges accepted?
  • What does the Traditional Meal Plan include?
  • How does the Traditional Meal Plan work?
  • I have a Profiler plan, can I bring a guest to the residential dining rooms?
  • What can I eat if I have dietary restrictions?
  • What do I do if I have dietary restrictions, a special diet or food related medical needs?
  • Where can I eat with food allergies?
  • How do I meet with the Registered Dietitian?
  • What time is breakfast?
  • What time is lunch?
  • What time is dinner?
  • What type of Kosher Options are available?
  • Where can I purchase food inside Curry Student Center?
  • What types of food are available at Curry Student Center?
  • What restaurants are in Curry Student Center?
  • Where can I use my Traditional and/or Profiler meal plan?
  • What is NUDining’s phone number?
Student Employment

“Alexa, ask Husky Helper…”

  • How do I find an on campus job?
  • Where can I find on campus job listings?
  • How do I submit my timesheet?
  • Can I get an off campus work study job?
  • Can I work multiple jobs?
  • When is the Student Employment Office Open?
  • What is Student Employment’s phone number?
DRC

“Alexa, ask Husky Helper…”

  • What types of resources are available at the DRC?
  • How do I register with the DRC?
  • What do I do if I have a learning disability?
  • Is Northeastern handicap accessible?
  • When is the DRC open?
  • What is the DRC’s phone number?