Associate Professor, Marketing Renfro Fellow
PhD in Marketing, University of South Florida
MBA in Marketing, University of Hawaii at Manoa
BS in Chemical Engineering, Mysore University, India
Research & Teaching Interests
Professor Mulki’s primary research interests are in the areas of business ethics, services marketing, personal selling, and sales management. Professor Mulki has taught undergraduate classes in International Marketing and Introduction to Marketing, and graduate classes in International Marketing, Services Marketing and Marketing Strategy.
Industry & Academic Experience
Professor Mulki has B2B selling experience in the energy sector in domestic and international markets. He held senior management positions in Fortune 500 companies before entering the doctoral program.
Services to the Profession
Professor Mulki served as a co-chair of the Academy of Marketing Science World Annual Congress, Lima, Peru (2014); and Board member of Global Sales Science Institute, National Conference in Sales Management. He is member of the editorial review board of Journal of Marketing Theory and Practice, Journal of Personal Selling & Sales Management, Journal of Business Research (Marketing Group) and member of the abstract editorial Board for Journal of Personal Selling and Sales Management.
Awards & Recognition
Chosen as an Outstanding Paper Award Winner at the Literati Network Awards for Excellence 2012. “Ethical reputation and value received: Customer perceptions,” published in International Journal of Bank Marketing. The award winning papers are chosen following consultation among the journal’s Editorial Team, who agreed that this was one of the most impressive pieces of work they saw in 2011.
Recipient , Fulbright Specialist grant
In 2008, granted Renfro fellowship based on criteria of consistent research achievement, quality of teaching, and college and university citizenship.
Jaramillo, F., Mulki, J., Boles, J. (2012). Bringing Meaning to the Sales Job: The Effect of Ethical Climate and Customer Demandingness. Journal of Business Research.
Flaherty, K., Lam, S., Lee, N., Mulki, J., Dixon, A. (2011). Social Network Theory and the Sales Manager Role: Engineering the Right Relationship Flows. Journal of Personal Selling & Sales Management, winter, 29-40.
Hollet-Haudebert, S., Mulki, J., Fournier,, C. (2011). Impact of Cynicism and Professional Efficacy on Organizational Commitment of French Salespeople. Journal of Personal Selling and Sales Management.
Mulki, J., Jaramillo, F. (2011). Ethical Reputation and Value Received: Customer Perceptions. International Journal of Bank Marketing, 29(5), 368-351.
Jaramillo, F., Mulki, J., Boles, J. (2011). Workplace Stressors, Job Attitude, and Job Behaviors: Is Interpersonal Conflict The Missing Link? Journal of Personal Selling & Sales Management.