Charlotte Campus Reopening – Fall 2020

This Frequently Asked Questions page offers specific information regarding the Charlotte campus reopening.

Please visit the university’s Reopening Northeastern site for additional information regarding a safe return to campus.

Frequently Asked Questions

Are masks required on all of Northeastern’s global campuses? 

Yes. All students, faculty, and staff across Northeastern’s global campuses will follow the Northeastern face covering protocol. Northeastern requires all employees, students, vendors, and visitors to wear face coverings or face masks while they are in common spaces, including outdoor spaces on campus, and in common gathering areas, shared workspaces, shared academic spaces, or when interacting face to face with others.


Are daily health screenings required on all of Northeastern’s global campuses? 

Yes. All Northeastern students, faculty, and staff are required to complete a Daily Wellness Check before coming to campus.


Does Northeastern have recommendations for students before they travel to our global campuses? 

In the interest of protecting the health of our campus community at the start of the fall term, we recommend that you minimize contact with others for 14 days before travel and that you get a test 72 hours or less prior to your arrival on campus, if you are able. Please do not travel to campus if you test positive or if you are experiencing any symptoms of COVID-19.


Does Northeastern require and provide COVID-19 testing at all of its global campuses? 

Testing is required and provided only on the Boston campus. At our other global locations, other safety precautions will be in place, including daily health assessments, entry screening, face covering protocolshealthy distancing protocols, and daily temperature checks. Each campus location has also identified a list of local testing providers and will provide resources if any student or staff member is in need of a COVID-19 test.


How will classes be offered? 

All Northeastern locations have adopted an advanced, highly flexible learning model called Hybrid NUflex. From week to week, Hybrid Nuflex allows some students to attend classes in-person while others join remotely via Zoom or Teams. To manage classroom density, some students will be in the classroom while others are learning remotely, in real time.

Using a dynamic scheduling app available on Northeastern’s Student Hub, students can indicate for faculty in advance their preferred mode of attendance during a given week. The classroom experience will be immersive, enhanced through video and chat tools that allow people inside and outside the classroom to see each other and enjoy lively two-way exchanges.

Faculty will decide how to best deliver their individual courses through Hybrid NUflex. Hybrid NUflex allows students to begin the term remotely and then come to campus or to begin in person and later transition to remote learning, meeting international student requirements.


Do students across the global campuses have access to the new Student Hub platform? 

All Northeastern students will have access to the Student Hub, a new, highly personalized and experience-driven platform designed to help students navigate and keep track of their busy and daily lives as university students.


Are hand sanitizer stations and disinfecting wipes available on Northeastern’s campus locations? 

Yes. Northeastern will provide hand sanitizer stations and disinfecting wipes at all of its campus locations, focusing especially on classrooms, the entrances to our campus spaces, and in common areas.


Is elevator capacity limited on Northeastern’s campus locations? 

Yes. Elevator occupancy is being limited to two to four people, based on guidelines of the National Elevator Institute Inc., a national trade association for the elevator and escalator industry.


Are cleaning and sanitization procedures enhanced on all of the global network campuses? 

Yes. Each campus will follow Northeastern’s cleaning and sanitizing protocol, using EPA approved disinfectants and cleaning high-touch surfaces more frequently.


How does Northeastern evaluate and maintain air quality in leased campus spaces? 

The Northeastern Facilities team has analyzed the air quality and HVAC systems in each of its campus locations, following recommendations and best practices from the Centers for Disease Control and Prevention (CDC) as well as other professional and trade organizations. Northeastern will use additional air filtration units in any buildings that don’t meet our standards for air quality.

How have we prepared our buildings for the return of our faculty, students, and staff? 

The operations staff in each campus location are working closely with the Campus Planning and Facilities teams in Boston to prepare our campus spaces for the return of faculty, students, and staff. This includes installing new signage to promote healthy distancing, reconfiguring classrooms and common areas to reduce density and encourage six-foot distancing, and installing hand sanitizer stations throughout campus. For leased properties, Northeastern will verify that the property manager has prepared the buildings’ common spaces in accordance with state and provincial guidelines and university standards.


What happens if someone has tested positive and has been on campus? Will classmates or staff be notified? 

In our global network locations, public health authorities will conduct the contact tracing to notify close contacts of anyone who tests positive. It is very important—and in fact legally required by HIPAA and the Americans with Disabilities Act in the United States and PIPEDA in Canada—for Northeastern to protect the privacy of each one of our fellow Northeastern community members. To protect the person’s privacy and comply with legal requirements, our case management team and the state public health authorities cannot share the identity of anyone who tests positive for COVID-19. Staff and students will be notified only if they are a close contact of someone who tests positive for COVID-19, and the identity of the person will not be shared.


What is the visitor policy on the Charlotte campus?  

At this time, all visitors to Northeastern University, in advance of their visit, must be determined to be essential to the university’s mission in order to be approved to visit a Northeastern campus. Approval for any visitors to the university not deemed essential is at the discretion of the appropriate senior vice president. For more details on the policy and visitors that are deemed essential, please see the Visitor Protocol.


What is the event policy on the Charlotte campus? 

Events will follow Massachusetts state guidelines for gatherings. Indoor gatherings should not exceed 25 people in a single enclosed, indoor space. Our global network locations in North America will follow these guidelines as well, unless their local or state guidelines are more restrictive. All in-person event requests will be reviewed by an events committee and must contain a compelling statement of why the event must be held in person and cannot be done virtually. For more details on scheduling and approving an event, please see the Event Policy.


What should a student, faculty, or staff member in our Charlotte location do if they are experiencing symptoms of COVID-19? 

Mecklenburg County recommends that you get a COVID-19 test if you are experiencing symptoms of COVID-19. If you have a primary care provider (PCP), contact their office to coordinate a test. If you do not have a PCP:


What should a student, faculty, or staff member in our Charlotte location do if they test positive for COVID-19? 

All students, faculty, and staff should follow local public health guidelines. The North Carolina Department of Public Health gives instructions for how to isolate at home if you have a positive test for COVID-19. A Northeastern case manager will follow up with you to connect you to resources.


What are the operating hours of the Charlotte campus? 

Campus will be open Monday, Tuesday, and Friday from 8:30 a.m. to 5:30 p.m. and on Wednesday and Thursday from 7:30 a.m. to 5:30 p.m. Campus hours are shortened at this time to limit the amount of activity on campus and to allow ample cleaning time. Hours may adjust as the semester continues to provide students with additional study time on campus.


Is eating allowed on campus?

Yes, eating is allowed on campus as long as you follow guidance on healthy distancing. All campus furniture is spaced with six-feet distancing in mind. Masks must be worn once eating or drinking has finished. In accordance with the university policy on locations for safe eating and drinking on campus, eating is not allowed in classrooms or hallways.


Are there specific quarantine guidelines students should follow when traveling to the Charlotte campus? 

As of August 2020, North Carolina does not require a quarantine when traveling to the state.


Are there specific entry protocols that students, faculty, and staff will follow at the Charlotte campus? 

The Charlotte campus will screen everyone who enters our 11th floor lobby by taking their temperature and checking their Daily Wellness Check.


Are there specific cleaning protocols that the Charlotte campus will follow?

Lab spaces will be sanitized before and after each lab, including but not limited to mannequins, desks, chairs, exam tables, bed spaces, and oxygen tubing. Campus bathroom cleaning and sanitizing has increased to three times per day. All campus common spaces and high touch areas—including but not limited to doorknobs, tabletops, chairs, and carpets—are cleaned and sanitized on a nightly basis. Sanitizing stations are located around campus to clean and sanitize your study space and use of common equipment (i.e. computers) before and after each use.


What are the local resources available for COVID-19 information in our area? 

Please visit North Carolina Department of Health and Human Services and Mecklenburg County COVID-19 Resources.


Last Updated: September 15, 2020