Boilerplate syllabus information
When faculty assign TurningPoint activities that require gradebook integration, they should include a link to the instructions specific to our Northeastern context. If students don’t closely follow instructions, they won’t be able to have their points registered with the TurningPoint system.
Common Troubleshooting Steps for Students
When students log into their TurningPoint account after following the instructions above, you should see a green checkmark in the license icon and the LMS icon. If you registered a clicker, you should also see a green checkmark in the clicker icon.
If you don’t see a check on the LMS image
It is important that the device is registered precisely according to these instructions using your Husky email address, or it will not be linked to your Blackboard course and your grades won’t be recorded (even if you see on the clicker or ResponseWare that your answers are being accepted).
You must log in through Blackboard > click on the link to your course > click the Tools link from that course > click on Turning Account Registration > log into Turning Point with your Northeastern email address.
If you don’t see a check on the license image
You must pay for a license to have your grades synced to the gradebook. Follow the steps above to make sure your account is connected to Blackboard. When you’ve accessed your TurningPoint account, click License to see that the license expiration date is after the expiration date of this course. If your license will last the duration of your course, you don’t need to buy a license.
If you don’t have a license, or if your license will expire before the expiration date of your course, click Student Store from the menu. You should see Northeastern University Student Store on the top of the page. Purchase either a Turning Account 1, 2 or 4 year license or a clicker bundle that includes a Turning Account 1, 2 or 4 year license and complete checkout process. The license is automatically added to your account. You can buy a clicker bundle that includes the Turning Account license from the Northeastern bookstore, but you’ll need to enter the license code that comes in the clicker box into the license section—it will not be added automatically. If you are not using a hardware clicker, you don’t need to do anything else.