Content on this site has been derived from the old EdTech website. Stay tuned for the official Center for Advancing Teaching and Learning through Research website.
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Frequently Asked Questions

  • NU Online will continue to provide support to any faculty member developing graduate programs.

    For undergraduate courses or programs, please contact Laurie Poklop, who can facilitate the process:

    Dr. Laurie Poklop
    Senior Instructional Designer
    l.poklop@neu.edu
    Phone: 617-373-7772

  • Tegrity is available on all classroom computers throughout campus. Currently, the College of Science, Bouve’ College of Health Sciences, College of Engineering, D'Amore-McKim School of Business and student athletes have access to create recordings/lectures. For more information regarding Tegrity Lecture Capture, either email ATS at ATS@neu.edu or contact:

    Stephanie Trowbridge
    Academic Technology Portfolio Manager
    s.trowbridge@neu.edu
    Phone: 617.373.4581
    Cell: 617.438.7108

    IS is in the final stages of negotiating a university-wide license that would enable all faculty to record lectures.

  • For educational support

    Contact Laurie Poklop. Dr. Poklop can help you to think through how best to use the technology to better achieve your educational/course goals, e.g., if you are interested in exploring how clickers might help you to meet certain course goals, or in creating conceptual questions that will advance students’ knowledge and provide meaningful engagement during class.

    Dr. Laurie Poklop
    Senior Instructional Designer
    l.poklop@neu.edu
    Phone: 617-373-7772

    For technical support

    Information Services website has a full listing of services provided and links to many resources both inside and outside of IS that support course development and the tools used for teaching and learning.

    Below are web pages that describe the services, support and training:

    Blackboard (Service upgrade occurring during winter break)
    Blackboard Collaborate (going live university wide on 10/22)
    Tegrity Lecture Capture (negotiating site wide license)
    Digital Media Presentation Support
    TurningTechnologies "Clickers" (Service upgrade occurring during winter break)
    Teaching and Research
    IS Training
    Classroom Technology Support
    Teaching Resources

    Mobile Support

    • ATS supports iPads/tablets and is developing a support model, app recommendation and best practices for both collaboration and classroom use around mobile devices.
    • Clickers, Blackboard, Blackboard Collaborate, Tegrity and NU have mobile applications that we currently support in conjunction with the service itself

  • For educational support

    About using Blackboard effectively, contact:

    Dr. Laurie Poklop
    Senior Instructional Designer
    l.poklop@neu.edu
    Phone: 617-373-7772

    For technical support

    Faculty can access the Blackboard webpages, send email to blackboard@neu.edu or call:

    Christopher Carrillo
    Academic Technology Portfolio Manager
    c.carrillo@neu.edu
    Phone:  617.373.7664

  • For educational support

    For example: issues, questions, and/or concerns about teaching and learning with iPads, contact:

    Laurie Poklop
    Dr. Laurie Poklop
    Senior Instructional Designer
    l.poklop@neu.edu
    Phone: 617-373-7772

    For technical support

    Faculty can go to ATS. They have:

    • worked with the D'Amore-McKim School of Business and Pharmacy Practice on iPad initiatives for faculty that enabled a better understanding of use and user expectation
    • supported iPads/tablets and are developing a support model, app recommendation and best practices for both collaboration and classroom use around mobile devices.

  • Please contact webgroup@neu.edu with any questions.