Phish Tank Contest – DAY 5

From: ITS Service Desk <>
Sent: Friday, October 30, 2015   2:55 PM
Subject: We have received your Northeastern myHelp incident INC0129989


We have received your request for assistance. You should hear back from us within one business day. Should you need help sooner, please call the Information Technology Services Customer Service Desk at: 617-373-4357.

Your request was assigned a ticket number of INC0129989 with a description of “Phishing e-mail”. The details of your request are available at the following link: LINK

Thank you,

Information Technology Services
Customer Services

helpKnowledge Base — 24×7 Answers to your Northeastern Technology Questions.


lockNortheastern University will never request details of your password or account by email at any time. 

Email Notification: Incident Opened


Posted in Cyber Security Awareness Month, Malware, Anti-Virus, Phishing, Scams | Comments closed

Phish Tank Contest – DAY 4

From: Internal Revenue Service [mailto:]
Sent: Thursday, October 29, 2015   1:54 PM
Subject: Tax Notification: Information on your Refund


May 12, 1015
Reference: IKH98348HP

Dear Taxpayer,

We’ve identified an error in the calculation your tax refund amounting to $518.95.
In order for us to expedite the return of the excess payment, please create an e-Refund account.
Please click the link below to begin.

Get Started

Internal Revenue Service

Posted in Cyber Security Awareness Month, Malware, Anti-Virus, Phishing, Scams | Comments closed

Phish Tank Contest – DAY 3

From: Bank of America [mailto:]
Sent: Wednesday, October 28, 2015   3:34 PM
Subject: Personalized Options Available with Bank of America


We have payment options to help you get back on track.

Your account ending in 1234 is currently one payment(s) past due.
We understand that unexpected circumstances cangirloncomp
cause financial difficulty and we may have options to
help make your future payments more manageable.
If you already made your payment,
thank you. If you haven’t made your payment,
please see the variety of convenient options
available to you:

  • Pay over the phone by calling us toll-free
    at 888.554.6000, 24 hours a day, seven days a week.
  • Make your payment online or view your account details by visiting us here
  • Enroll in our Automatic Payment Center by visiting us here
    Since it can take up to two statement cycles for automatic
    payments to take effect, it’s important to make any
    payments that are due in the interim, as you normally
    would until you see Auto Pay Active appear on your
    statement. Once automatic payments have been activated,
    you will see Auto Pay Active in the “Important Messages”
    section located just below your statement transactions.
    If you aren’t able to go online, please call us at the number
    listed below and we will be happy to mail you an
    enrollment form.
  • Mail your payment to Bank of America, PO Box 15019,
    Wilmington, DE 19850-5019. Please be sure to write your
    account number on the front of your check or money order.
    To avoid possible postal delays, we suggest mailing your
    payment several business days before the payment due date.

If you’re unable to make your regular payment, Bank of
America may be able to provide you with options to assist in
repaying the debt. By contacting us today, we may be able to work
out a short or long-term solution that meets your financial needs.
These solutions may provide a lower monthly payment.

Please call us toll-free at 1.888.554.6000. Our associates are
available Monday through Thursday, 8 a.m. to Midnight,
Friday, 8 a.m. to 11 p.m., Saturday, 8 a.m. to 7 p.m., and
Sunday, Noon to 9 p.m. Eastern

If prompted when calling, please use this unique priority code 80103
to access your account.


Bank of America



Posted in Cyber Security Awareness Month, Malware, Anti-Virus, Phishing, Scams | Comments closed

Phish Tank Contest – DAY 2

Sent: Tuesday, October 27, 2015   9:30 AM
Subject: PayPay ® Account Review Department

Dear PayPal® Customer,

We recently reviewed your account, and we suspect an unauthorized transaction on your account.

Protecting your account is our primary concern. As a preventative measure, we have temporarily limited your access to sensitive information.

To ensure your account is not compromised, simply click the Resolution Center link to confirm your identity.

  • Login with your Paypal username and password
  • Confirm your account information and credit card number

Please confirm account by accessing the Resolution Center and
complete the “Steps to Remove Limitations”

*Please do not reply to this message. Mail sent to this address cannot be answered

Copyright © 1999-2015 PayPal. All rights reserved.


Posted in Cyber Security Awareness Month, Malware, Anti-Virus, Phishing, Scams | Comments closed


From: Blackboard Learning ITS [mailto:]
Sent: Monday, October 26, 2015   10:18 AM
Subject: (Blackboard Learning) You have two important messages from Faculty.

Dear Student:

Your Faculty Administrator has left two importint message’s for you on your Blackboard Learning Area.

Click or paste the follow URL to view your message’s.

Note: the URL will expire in 10 minutes

Blackboard Learning ITS.

Posted in Cyber Security Awareness Month, Malware, Anti-Virus, Phishing, Scams | Comments closed

Fall 2015 Quarterly Information Security Reminder

Hot off the presses, its the Fall 2015 Quarterly Information Security Reminder.

In this issue we will talk about:

Download the Fall 2015 Quarterly Information Security Reminder


Posted in Quarterly Security Reminder | Comments closed

Phishing E-mail Targets CCIS Community

what-is-phishingStudents within the College of Computers and Information Science (CCIS) have reported receiving the below phishing e-mail. Like many phishing e-mails, this particular message attempts to trick the user into clicking on a link that supposedly points to an official CCIS website. Remember to pay attention to the “from” field as this e-mail originates from outside the University.

If you receive this email please do not click on the link and delete it from your inbox.

For more information phishing, please visit our page.

Please contact the Service Desk at or 617-373-4357 for assistance.


Posted in Cyber Security Awareness Month, Malware, Anti-Virus, Phishing, Scams, Safe Computing | Comments closed

Dive into the PHISH TANK!


Rules for Phishing Contest:

  1. Each weekday (M-F) during the week of October 26th, OIS will post a sample phishing e-mail to
  2. Each message will have up to 4 things that identify the message as a phishing attempt.
  3. Identify the clues and submit your answers to
  4. For each clue correctly identified, 1 point will be awarded with a maximum of 4 points per day.
  5. Submissions must be received by 11:59 PM EST of the day of the post. In other words, for the phishing message posted by OIS on Monday, October 26th, all submissions must be sent to no later than 10/26/15 @ 11:59 PM EST.
  6. To receive bonus points, send your twitter handle to phishcatcher@neu for us to verify.
  7. All participants must be a current member of the Northeastern Community (i.e. Faculty, Staff or Student).
  8. In the event of a tie, one person will be randomly selected as the winner.
  9. The winners will be notified during the first week of November.

Make sure to visit for more information on how to identify phishing e-mails.


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