Changes to NU Wireless Guest Access

Next week, in an ongoing effort to enhance the security of our campus wireless networks, Information Technology Services will be implementing changes to the unsecured wireless network NUwave-guest.

On May 21, 2014, ITS will enable registration requirements and a time limit for NUwave-guest access on the Boston campus. All other Northeastern locations will implement these changes at a later date. Individuals wishing to use the guest wireless network will need to register through a new guest wireless portal page, similar to those used by coffee shops and airports. These changes provide a greater level of security for our campus networks by limiting Internet access to identified guests visiting Northeastern for a certain period of time.

As a reminder, NUwave-guest access is intended for limited guest wireless access only. Northeastern students, faculty, staff and sponsored accounts must use the secure wireless network NUwave.

Registration Details

Individuals wishing to use NUwave-guest will need to register through the guest wireless portal registration page, providing their name, cell phone number and email address. Guests will receive a text message containing their user name and an access code to be entered into the guest portal login page for network access, on up to three devices. Additionally, there will be a new eight-hour time limit for NUwave-guest. Once the allotted time expires, guests will be required to re-register in order to receive a new access code to continue to use the guest wireless network.

Conference and Event Planners

ITS has worked with conference and event organizers to ensure a smooth transition. Organizers may submit a myHelp request one week prior to the event in order to pre-register attendees and provide wireless access for the duration of the event. For access beyond what is already provided with NUwave-guest, organizers may submit a myHelp request two weeks prior to the event date and ITS will work to provide the proper solution. Additional information on how conference and event organizers can provide wireless access to their attendees is located on the NUwave-guest Wireless Network FAQ page.

 

Want to learn more? Visit the NUwave-guest Wireless Network FAQ page on the ITS website.

Questions or concerns? Please contact the ITS Service Desk at 617.373.4357 (xHELP) or help@neu.edu.

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