Student Procedures

To submit a claim, students are required to follow the procedures below:

• Immediately file a report with NUPD
• Fill out a Student Statement form and review with the Residence Director in the area where damage has occurred. The Residence Director will gather information on all damaged items and document the estimated cost of replacement.
• The Residence Director will then submit the Student Statement form to the appropriate Residence Life representative for investigation; the RD will remain the primary point of contact for the student.
• If the claim is accepted by Residence Life, the student will be required to fill out a Claim Form and submit this form with all receipts and other replacement cost documentation to their Residence Director.
• Residence Life then signs off on the Claim Form and submits their formal recommendation for payment to the Office of Risk Services. Upon approval by the Office of Risk Services, the student will be required to replace all damaged items and submit all receipts.
• The claim will be processed for payment by the Office of Risk Services. When the check is ready, the student will be contacted by Risk Services and instructed to sign a Liability Release Form. At that point, the check will be handed over to the student.

• Property Claims
• Student Claims
  • Student Procedures
  • Staff Procedures
• Auto Claims

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