Systems Engineering Facility and Workflow Design of the Massachusetts Eye and Ear Infirmary

Abstract

Massachusetts Eye and Ear Infirmary (MEEI) approached the NU CHOT branch requesting assistance with a simulation of their planned facility build. MEEI wanted to confirm that their intended building plans would not have any significant system bottlenecks that created flow problems in the lobby area as well as the valet parking waiting area. MEEI also wanted to analyze certain staffing issues, mainly the number of valet attendants and kiosks to pay your parking fee.