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Student Services
Computers
Mobile Devices
TV & HuskyCable
Games & Other
Wondering what services we offer?
Hover over a category below to see what we can do for you.
Services for all students
Software
What you see on the machine.
Hardware
The physical pieces.
Internet
Solving connection issues.
Services for students living in dorms
ResNet Network
Wired internet in the dorms.
HuskyCable
Cable service in the dorms.
Policies and Reminders
All our work (except some hardware cases) is
free!
ResNet is a walk-in service without appointments. Come in any time we are open.
Please bring a valid Husky ID to confirm you are a student.
Always
bring your charger
with you.
We only guarantee support for Windows and Mac. Other operating systems are done on a case-by-case basis.
We do not support troubleshooting router, printer, or TV problems. (However, we will register your device.)
Software
Cleaning viruses.
Installing Windows or Mac OS X
Installing any sort of program you may need help with.
Tuning up your computer to keep it updated and faster.
Registering your computer for internet access in a dormitory.
Backing up your data temporarily.
General troubleshooting of any sort of problem.
Answering any other technical questions you may have.
Hardware
Diagnosing a hardware problem.
Replacing Dell and Apple computer parts
covered by warranty
(
check your warranty
). [FREE]
Non-Warranty hardware can be replaced for all manufacturers for the following fees:
RAM memory replacement:
$15
Hard drives replacement:
$25
Keyboard replacement:
$25
Network and wireless card replacement:
$15
Case fan replacement:
$25
Other issues (e.g. water spills) on case-by-case basis:
$25
Internet
Fixing any sort of internet connection problems.
Diagnosing and repairing dormitory internet issues.
Setting up NUwave wireless internet on iPhone, Android, and Blackberry devices.
Registering gaming devices (Xbox, PS3, etc.) for online play.
Registering other various devices like Roku, TiVo, Routers, Apple TV, etc.
ResNet Network
ResNet wired internet support for dormitories.
Diagnosing and repairing damaged ports in rooms.
HuskyCable
HuskyCable TV support
Diagnosing and repairing damaged ports in rooms.
For a list of available channels,
click here
.