Installing the Virtual Print Client on your Windows PC
Step 1: First, log in to myNEU. Go to the Self-Service tab and in the middle of the page click Software Downloads.

Step 2: Check the Virtual Print Client (Windows) bubble and hit Continue.

Step 3: If you agree to the terms, click Agree.

Step 4: Check the bubble to the operating system version you have. If you are unsure of which to click, read this quick tutorial here.

Step 5: Now hit Download.

Step 6: Click Save.

Step 7: Click Save again. Note: The location does not have to be Downloads.

Step 8: Now hit Run.

Step 9: Click Install.

Step 10: When the button is available, click Finish. The printer is now installed!

Step 11: When you go to print a page, select the correct printer for your print job and hit ‘Print’.

Printers beginning with “BW” will print in Black & White; printers beginning with “Color” will print in Color. The dimensions in the printer names reflect the dimensions of the pages they will print. For the majority of documents, we recommend printing to the BW_Letter_8.5×11 printer, as these are the most common around campus.

Please note that each individual printer is programmed for a specific color and paper size setting. If your document does not appear at a print station, you may have sent it to the wrong printer.

Step 12: This dialogue box will show up. Enter in your myNEU user name and give the document you want to print a description. When you go to a quick print station (i.e. at the Library) and swipe your card, you will see what documents you have available to print based off the description you gave them in this dialogue box.
Note:
This is for article comments only. For technical support, please e-mail resnet@neu.edu or call (617) 373-HELP.
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