Registering your Roku/Firesticks or other device on ResNet
If you have never registered your device before

If you have never registered your device before, you have two options. Option number one is to bring it and all proper cables (power cable, controller, etc) down to ResNet for registration. We will then register you in office. Estimated time: 10 min.
Another option would be to email the MAC address* along with your name, the device name, wired or wireless, and the MAC address typed out. Once you send that email, we will register it within 24 working hours. We will send you a confirmation email once it has been registered.

If you have registered in a past semester

If you have registered in a past semester, and this is the same device as one previously registered, you only need to go to the registration student portal at and hit “register” next to the entry for your console.

* You can find the MAC address for the following devices
Apple TV:
Go to main menu and select Settings.
Select About.
The MAC addresses will appear as either “Wireless ID” or “Ethernet ID”
Look at the bottom or side of the device, it should be printed there.
If not, go to the home screen and select settings.
Select about. The Wireless and Wired (Ethernet) addresses should appear.

Amazon Fire TV stick:
Select Settings.
Select System.
Select About.
Select Network. The MAC addresses will appear here.

Vizio Smart TV:
Select Network under settings.
Select Manual Set Up. The wired and wireless MAC addresses will appear here.

Samsung Smart TV:
Select Network settings.
Choose Network status. The MAC addresses is the first option.

This is for article comments only. For technical support, please e-mail or call (617) 373-HELP.
Please help us improve our articles.

Was this helpful? Yes   No

Email (optional):