Transfer an International Warranty for a Dell computer

Step 1: In order for ResNet to perform warranty service on a Dell computer purchased outside the U.S., the international warranty must be transferred to the United States.
NOTE: Warranty transfer is NOT possible from Cuba, Iran, North Korea, Sudan and Syria.

Step 2: Go to the Dell support site at http://www.dell.com/support/retail/us/en/19/ownershiptransfer/IdentifySystem. Follow the directions there. Prior to returning home, follow these instructions again to transfer the warranty back to the original location.

NOTE: The international warranty transfer process can take up to 3 weeks to be finalized. It is recommended that the transfer process be completed prior to arriving in the U.S. to ensure warranty service is not delayed.

TIP: The process for ensuring ResNet is authorized to perform warranty repairs varies with the computer. Be sure to follow the recommendations for international warranty service.

Note:
This is for article comments only. For technical support, please e-mail resnet@neu.edu or call (617) 373-HELP.
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