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Northeastern Office of the University Registrar

Faculty Grade Submission
Frequently Asked Questions

 

Note: To access Self-Service Banner directly (bypassing the myNEU Web Portal), use the following Web address:
https://wl11gp.neu.edu/udcprod8/twbkwbis.P_GenMenu?name=bmenu.P_MainMnu


What Web address can I use to access Self-Service Banner directly?

To access Self-Service Banner directly (bypassing the myNEU Web Portal), use the following Web address:
https://wl11gp.neu.edu/udcprod8/twbkwbis.P_GenMenu?name=bmenu.P_MainMnu

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I used to submit my grades on a paper sheet. Can I still do that?

No. You must enter your grades via myNEU Web Portal in Banner Self Service.

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How do I log into myNEU Web Portal?

Log onto myNEU Web Portal at myneu.neu.edu. Enter your myNEU username and password.

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I don’t know myNEU username or password. How do I find it?

If you have forgotten your password, go to the myNEU Web Portal and click the “Forgot your Password?” link. You will be able to reset it using your myNEU username and the answer to the challenge question you created when you activated your account. If you do not remember your myNEU username and challenge-question answer, you will have to submit a trouble ticket or stop by InfoCommons, 184 Snell Library, for assistance.

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When will I be able to enter grades for my class?

Final grade entry is available at the beginning of the term. The registrar will notify instructors of the deadlines for grade submission on a term-by-term basis. Deadlines for grade submission are posted in the academic calendars.

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Do I have to enter a grade for every student on my grade list?

Yes. Every student needs to have a grade entered by the grade submission deadline. Information about the NU grading system can be found online.

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Can I have someone else enter my grades?

No. The courses that you are teaching are linked to your myNEU login. University policy prohibits giving your myNEU username and password to another individual.

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What happens if I have a large class and have to enter a lot of grades?

There is a 35-minute time limit for you to submit grades. The clock starts when you enter the “Final Grades” page. You can click the “Submit” button at the end of each page to save your progress and restart your time for the next page.

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How can I print out a copy of the grades I submitted?

After you have entered grades for all students and clicked “Submit,” go to the “Summary Class List.” Then go to File > Print on the toolbar.

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What do I enter in “Last Attend Date” if I don’t know when my student stopped attending?

This date is only required when assigning a student an NE (Not Enrolled) grade. Enter the last date that your records indicate the student attended your class. If you do not remember seeing the student in class at all, enter the first date of the class.

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When will access to grade submission end?

You will be notified each term as to when all grades must be submitted. Once the grade submission deadline has passed, grades that have been submitted cannot be changed online. Grade change forms must be completed and are available in your department office. Grade submission deadline.

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Why can’t I select the grade I want to assign my student from their drop-down menu?

The only grades a student can earn will appear in the menu next to the student’s name. For example, if a student has chosen to take your course on a pass/fail basis, letter grades will not appear in that student's grading menu. Instead, you will see the options S (satisfactory), U (unsatisfactory), and X (incomplete) from which to choose.

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What does the message “Please submit the grades often” mean?

In order to maintain a high level of security, your online grade submission session is set to time out after 35 minutes; however, you can restart your time by clicking the “Submit” button. Not all students need to have a grade assigned before you click “Submit.” You may still edit grades after you click “Submit.”

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Can I change grades after I click “Submit”?

You can revisit your grades and make changes as much as you like before the grade submission deadline.

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I’ve submitted my grades. When will my students be able to see them on their record?

Students can see the grades you have assigned them after the grade submission date, when grades have been “rolled” to academic history. Once a grade has been rolled, a student can view the grade online through the myNEU Web Portal. Grade submission deadline.

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I need to make a change to a grade I've submitted online, but the drop-down menu is not appearing. What should I do?

If the drop-down menu is no longer appearing next to a student's name on your grading list, it means that his/her grade has been “rolled” to academic history. Once a grade has been rolled, you will need to submit a change-of-grade card through your department.

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I have issued an I (incomplete) grade to one of my students. What do I do now?

Each student who is issued an incomplete grade must fill out an Incomplete-Grade Contract. After you, the student, and your dean have signed the form, it should be delivered to the Office of the Registrar.

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What is the difference between an I (incomplete) grade and an IP (in-progress) grade?

An incomplete grade must be completed within one academic year and requires the submission of an Incomplete-Grade Contract. An in-progress grade does not require an Incomplete-Grade Contract, and there is no time limit for you to submit a change-of-grade card.

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If I did not see “The changes you made were saved successfully message, how can I tell if my grades were submitted?

At the bottom of the Final Grades page is a link to Summary Class List. Click the Summary Class List link. If the grades you just submitted show up on this list, your grades have been saved.

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Why do I get The student has not withdrawn from the class message—does this mean my grades were not saved?

Your grades will be saved every time you click submit. The withdrawn message occurs when you assign a student an NE grade. It is just a note to let you know the student is still enrolled in the class. If you are not assigning an NE grade, you will not receive this message.

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What if I do not see my course listed when I click Final Grades?

Make sure you are choosing the correct term. All Undergraduate Day and Graduate Schools courses are listed with the word “Semester,” while all CPS courses (both undergraduate and graduate) are listed with the words “CPS Quarter.” If you have chosen the right term and still do not see your course, e-mail banner-grades@neu.edu and include the subject and course number along with your name.

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One of my students elected to take my course pass/fail, but I do not see those grade options next to the student’s name.

This means the student has not submitted the Petition To Elect Pass/Fail Grade to the Registrar’s Office. Instructors need to contact the Registrar’s Office to have the student’s grade mode changed.

Students need to submit the Petition To Elect Pass/Fail Grade form to the Registrar’s office by the end of the second week of the semester to declare their intention to receive a pass/fail grade. Please review “Pass/Fail System” in the “Academic Policies and Procedures” section of the latest Undergraduate Catalog for more information. 

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