- A red FACT is submitted when the student is experiencing serious difficulty in the course.
- A yellow FACT is submitted when the student can benefit from academic assistance or guidance outside of the standard course material.
- A green FACT is submitted when the student requires a time‐sensitive report and is performing at or above a satisfactory level, or when a student previously received
a red or yellow FACT but has since made the necessary improvements.
- A “Missing from Class” report is submitted when a student never attended a course or has stopped attending without explanation, yet remains registered.
For technical questions or issues, please contact the IS Service Desk
Phone: 617.373.HELP (617.373.4357)
FACT home page