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Northeastern Office of the University Registrar

FACT
Case Types

  • A red FACT is submitted when the student is experiencing serious difficulty in the course.
  • A yellow FACT is submitted when the student can benefit from academic assistance or guidance outside of the standard course material.
  • A green FACT is submitted when the student requires a time‐sensitive report and is performing at or above a satisfactory level, or when a student previously received a red or yellow FACT but has since made the necessary improvements.
  • A “Missing from Class” report is submitted when a student never attended a course or has stopped attending without explanation, yet remains registered.

FACT Help
For technical questions or issues, please contact the IS Service Desk
Email: help@neu.edu
Phone: 617.373.HELP (617.373.4357)

FACT home page

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