Skip NavigationNortheastern HomeSearchmyNEU

Northeastern Office of the University Registrar

Student Billing

Payment Methods and Billing Policies

Northeastern University has moved to online billing and payment. See below for additional information.

Costs


Payment Methods

Payment Deadline

Full payment of tuition, residence hall fees and other related charges are due prior to the start of the term as specified on the original bill, or if the due date is "Upon Receipt" please pay within 15 days to avoid a late charge. A past due balance may result in prevention of registration or grade release.

Direct Payments to the University

  • You may send payments by mail or pay in person at the Cashier’s Office, which is on the second floor of Richards Hall. To send a check or money order through the mail print the payment coupon on the ebill and send a check or money order (no cash) made payable to Northeastern University through the mail to the following address:

    Northeastern University
    P.O. Box 981085
    Boston, MA 02298-1085

    Please note that payments should be mailed at least 5-7 business days before the due date to allow for processing and to avoid late charges

  • MasterCard, Visa, American Express, Discover Or Electronic Check payments can be made on the web via the link NUPAY on myNEU.
  • Funds wired directly to the University's bank: Bank of America, USA, 100 Federal Street, Boston, MA 02110, USA. Account # 9429409686 ABA#026009593. Reference: Northeastern University, Student's Name and Student Account Number. If needed the SWIFT# is BOFAUS3N.

Monthly Payment Plan

The University offers a short-term and a longer monthly payment plan administered through TuitionPay. You do not have to pay interest, only an enrollment fee. Visit TuitionPay for available monthly payment plan options, or phone 800.635.0120.

Note:Tuitionpay will assess a convenience fee if payments are made via credit card. Annual plans are used to budget the expected costs related to the upcoming fall through summer terms. The summer term prior to the new plan year cannot be included..

Winter and Spring 2009 Term Payment Plan Options
Population
# of Months
Plan Start Date
Undergraduate Day
(Spring) 4/3 December 17
Graduate Students (Spring) 4 January 5
Law Students
(Winter) 3 December 5
CPS/LIS Students
(Winter) 3/2 January 5

External Scholarships

If you have an external scholarship please notify your financial aid counselor. Deduct the amount of the scholarship from your balance due and make payment accordingly.

If you have a scholarship payment, please forward it to the address below. If the external organization requires a billing or other verification from the University, please send a copy of the organization's request to the address below.

Northeastern University
ATTN: General Scholarship, Finance Office, 249 RI
360 Huntington Ave
Boston, MA 02115-5000

Tuition Paid Directly by Employers or Other Third Party

In those situations where the tuition is paid directly to the university by a third party, the student must provide the Office of Student Accounts with a purchase order or a written statement of intent to pay by the third party no later than the end of the first week of classes. If there are stipulations associated with the payment agreement, such as a minimum grade level, then the student must either pay the university directly or enroll in one of the payment options. Mail Billing/Receivables Systems Group Office 246 Richards Hall, 360 Huntington Avenue, Boston, MA 02115 or Fax number is 617.373.7607.

To drop off documentation in person visit Student Central in 120 Hayden Hall.

Tuition Reimbursement by Employers or Other Third Party

Many companies, embassies and agencies directly reimburse students for their educational expenses upon successful completion of courses. In these situations, the student is responsible for paying the bill at the beginning of the term or selecting another payment option. Tuition may not be left unpaid pending reimbursement by a third party.


Discrepancies in Your Bill

Discrepancies in your bill should be addressed in writing to the Office of Student Accounts. Include your name, account number, dollar amount in question, date of invoice and any other information you believe is relevant. Address the correspondence to:

Northeastern University
ATTN: Student Accounts, 120 Hayden Hall
360 Huntington Avenue
Boston, MA 02115

Or e-mail studentaccounts@neu.edu.

If there is a billing problem, pay the undisputed portion of the bill to avoid responsibility for any late fees.

A past due balance may result in prevention of registration or grade release.


Late Fees

In cases where students default on financial obligations, the student is liable for the outstanding balance, collection costs and any legal fees incurred by the university during the collection process.

A past due balance may result in prevention of registration or grade release.


Course Overloads and Reduced Loads
(Undergraduate Day)

Undergraduate day tuition is charged on a flat per-term basis which includes the cost of each student's normal academic curriculum requirements for that term.

Undergraduate full-time day students registered for a full course load, may register for an additional one term-hour course from the following list at no additional charge (students registered for a reduced load are not eligible):

  • AFR U911 Jazz Ensemble
  • MUS U904 Chorus
  • MUS U905 Band
  • MUS U906 Orchestra
  • MUS U907 Wind Ensemble
  • MUS U911 Jazz Ensemble
  • MUS U912 Rock Ensemble
  • MUS U913 Blues/Rock Ensemble
  • MUS U914 Create Your Own Music
  • MUS U915 Chamber Ensembles
  • MUS U916 Electronic Music Ensemble
  • MUS U917 Jazz/Blues Choir

Undergraduate full-time student adjustments for reduced loads are made only when the course load falls below 12 credits during full semesters and 6 credits during summer half sessions (calculated at the underload rate).

Undergraduate full-time day students adjustments for course work greater than the prescribed curriculum for the term is calculated at the overload rate. Students taking more than 8 credits (Summer half session) or 16 credits (Full semester) will be charged the overload rate.

Undergraduate full time day students registered for COOP and taking a class will be billed at the overload rate.


Refund Policies

Credit Balances

To submit a request for a refund on a credit balance because of overpayment, the Student Refund Request must be submitted through the student’s myNEU portal located under the Self-Service tab.

Why process request through myNEU portal?

  • Secure site

  • Streamlines process—all pertinent information collected at time of request

  • On-going email communications on the status of your request

  • Form number assigned to specific request assists with any follow-up

Some tips on expediting the processing of your request

  • Verify that you have an existing credit on your account before submitting your request. Anticipated credits are funds that have not been received by the University, and therefore cannot be refunded.
  • If the credit in your account is due to a Parent Plus/Alternative Loan and/or Payment Plan payment(s), we need to have the borrower or bill payer complete the Refund Authorization Form prior to releasing the funds requested.

Note: Credit Card Payments—In the event a credit card was used to pay any student charges, credit balances in the student's account will first be applied to the credit card used, with any remaining balance paid to the student, unless otherwise indicated.


Refunds for Withdrawal—General Information

Tuition credits are granted based on the date of the official withdrawal processed by the registrar's office. Non-attendance does not constitute official withdrawal. Credit policies vary according to the duration of the course. Typical tuition adjustments are made according to the schedules shown below.

The first week of class is the week containing the "classes begin" date listed in the academic calendar.

Payment options and credit policies vary on some courses (4-week, 5-week, and 6-week intensives; workshops; and special sequence courses) and special programs. If you are unsure about a course you are taking, contact the Office of Student Accounts.

You may elect to purchase tuition insurance through Dewar Corporation for protection in case of a withdrawal due to an illness or accident. Visit www.collegerefund.com for additional information.

Information on the University's Emergency Leave of Absence policy is located in the Undergraduate Catalog in the "Academic Policies and Procedures" section.

Transcripts and other academic records will not be released until all financial obligations to the University have been met.
All rates are subject to revision at the discretion of Northeastern University's Board of Trustees.

For information regarding policies that effect eligibility for federal grants and loans upon your withdrawal or adjustment to course enrollment, please visit the Student Financial Services Web site.


Refunds for Withdrawal—Undergraduate Day

Refunds for Course Withdrawals

Undergraduate day students should refer to Course Overloads and Reduced Loads for information on adjustments for withdrawing from individual course(s). For withdrawals from a course after the third week of the term, please contact studentaccounts@neu.edu.

Refunds for Complete Withdrawal from the University

Full Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 90% refund
Official withdrawal during the third week – 80% refund
Official withdrawal during the fourth week – 60% refund
Official withdrawal during the fifth week – 40% refund
Official withdrawal after the fifth week – no refund

Summer Half-Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 75% refund
Official withdrawal during the third week – 50% refund
Official withdrawal during the fourth week – 25% refund
Official withdrawal after the fourth week – no refund


Refunds for Withdrawal—Graduate Schools

Full Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 100% refund
Official withdrawal during the third week – 80% refund
Official withdrawal during the fourth week – 60% refund
Official withdrawal during the fifth week – 40% refund
Official withdrawal after the fifth week – no refund

Summer Half-Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 75% refund
Official withdrawal during the third week – 50% refund
Official withdrawal during the fourth week – 25% refund
Official withdrawal after the fourth week – no refund


Refunds for Withdrawal—Part-Time Engineering

Full Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 90% refund
Official withdrawal during the third week – 80% refund
Official withdrawal during the fourth week – 60% refund
Official withdrawal during the fifth week – 40% refund
Official withdrawal after the fifth week – no refund

Summer Half-Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 75% refund
Official withdrawal during the third week – 50% refund
Official withdrawal during the fourth week – 25% refund
Official withdrawal after the fourth week – no refund


Refunds for Withdrawal—School of Law

Law School Quarters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 75% refund
Official withdrawal during the third week – 50% refund
Official withdrawal during the fourth week – 25% refund
Official withdrawal after the fourth week - no refund


Refunds for Withdrawal—College of Professional Studies/Lowell Institute School

12-Week, 8-Week, and 6-Week Sessions

CPS will permit students to withdraw from 12-week, 8-week, and 6-week courses through the second Saturday of the session and receive a 100% refund. After the second Saturday of the session, any student seeking to withdraw from a 12-week, 8-week, or 6-week course will be ineligible for a refund.

4-Week Sessions

Effective fall 2006, CPS will permit students to withdraw from 4-week courses through the first Saturday of the session and receive a 100% refund. After the first Saturday of the session, any student seeking to withdraw from a 4-week course will be ineligible for a refund.

Courses Meeting for One Week or Less

With the exception of Education Summer Institutes and one-day courses, CPS will permit students to withdraw from courses meeting for one week or less through the first day of the course and receive a 100% refund. After the first day of the course, any student seeking to withdraw from an intensive course meeting for one week or less will be ineligible for a refund.

Important note: Nonattendance does not constitute dropping a course. A student must submit a formal drop request in order to be eligible for a refund.

Full-Day Course Formats

For full-day courses, payment must be made no later than the first day of the course. Course fees are fully refundable if Northeastern University receives written documentation of withdrawal (or rescheduling if applicable) on or before the 14th day prior to the start date of the course. Withdrawals made less than 14 days prior to the start date of the course are subject to a 25% late withdrawal fee. If a student fails to attend a full-day course without notifying Northeastern University, the entire tuition may be assessed. For Professional Development courses, a substitute may be sent in a student’s place in order to avoid the 25% late withdrawal fee.


Residence Rate Adjustments

Residence rate adjustments are made by the Office of Residential Life. For specific rate adjustments, refer to the office's Residence Hall and Dining License Agreement.

Residential Life


Anticipated Credits

Financial Aid/loans

Included on the University Statement of Account (tuition bill) are any credits that the University is expecting to receive into the student's account based on the most current information available. Any anticipated funds appearing on the statement of account will appear as a credit and will reduce the current term's balance due. If you have received a notification from Student Financial Services indicating you need to complete verification, loan entrance interview or a Master Promissory note you must complete these items to allow the deposit of financial aid and federal loans.

Financial aid for both Summer I and Summer II semesters is anticipated on the Summer I bill. Students who do not actually enroll for the anticipated number of credits during the combined summer sessions, may not be eligible for some or all of the anticipated aid reported on the Summer I statement. Students scheduled to enroll in classes for summer sessions that take less than 6 credits for the combined summer terms will lose financial aid eligibility.

External scholarships are not included as an anticipated credit on your billing statement. For additional information see "Payment Methods"

Monthly Payment Plan

The payment plan with TuitionPay is based on an annual or semester budget. The budgeted amount less any payments made is included as an anticipated amount and deducted from the balance due on the University Statement of Account. The amount budgeted can be changed at anytime by contacting TuitionPay, 800.635.0120.

 

Northeastern Home  |  Find Employees  |  Find Offices  |  Search  |  Site Map

Northeastern University • 360 Huntington Avenue, Boston, Massachusetts 02115 • 617.373.2000 • TTY 617.373.3768