Student Billing
Payment Methods and Billing Policies
Northeastern University has moved to online billing and payment. See
below for additional information.
Costs
Payment Methods
Payment Deadline
Full payment of tuition, residence hall fees and other related charges
are due prior to the start of the term as specified on the original bill,
or if the due date is "Upon Receipt" please pay within 15 days
to avoid a late charge. A past due balance may result in prevention of
registration or grade release.
Direct Payments to the University
-
You may send payments by mail or pay in person at the Cashier’s
Office, which is on the second floor of Richards Hall. To send a check
or money order through the mail print the payment coupon on the ebill
and send a check or money order (no cash) made payable to Northeastern
University through the mail to the following address:
Northeastern University
P.O. Box 981085
Boston, MA 02298-1085
Please note that payments should be mailed at least 5-7 business
days before the due date to allow for processing and to avoid late
charges
- MasterCard, Visa, American Express, Discover
Or Electronic Check payments can be made on the web via the link NUPAY
on myNEU.
- Funds wired directly to the University's bank: Bank of America, USA,
100 Federal Street, Boston, MA 02110, USA. Account # 9429409686 ABA#026009593.
Reference: Northeastern University, Student's Name and Student Account
Number. If needed the SWIFT# is BOFAUS3N.
Monthly Payment Plan
The University offers a short-term and a longer monthly payment plan
administered through TuitionPay. You do not have to pay interest, only
an enrollment fee. Visit TuitionPay
for available monthly payment plan options, or phone 800.635.0120.
Note:Tuitionpay will assess a convenience fee if payments are made via
credit card. Annual plans are used to budget the expected costs related
to the upcoming fall through summer terms. The summer term prior to the
new plan year cannot be included..
Winter and Spring 2009 Term
Payment Plan Options |
Population |
# of Months |
Plan Start Date |
Undergraduate Day |
(Spring) 4/3 |
December 17 |
| Graduate Students |
(Spring) 4 |
January 5 |
Law Students |
(Winter) 3 |
December 5 |
CPS/LIS Students |
(Winter) 3/2 |
January 5 |
External Scholarships
If you have an external scholarship please notify your financial
aid counselor. Deduct the amount of the scholarship from your balance
due and make payment accordingly.
If you have a scholarship payment, please forward it to the address below.
If the external organization requires a billing or other verification
from the University, please send a copy of the organization's request
to the address below.
Northeastern University
ATTN: General Scholarship, Finance Office, 249 RI
360 Huntington Ave
Boston, MA 02115-5000
Tuition Paid Directly by Employers
or Other Third Party
In those situations where the tuition is paid directly to the university
by a third party, the student must provide the Office of Student Accounts
with a purchase order or a written statement of intent to pay by the third
party no later than the end of the first week of classes. If there are
stipulations associated with the payment agreement, such as a minimum
grade level, then the student must either pay the university directly
or enroll in one of the payment options. Mail Billing/Receivables Systems
Group Office 246 Richards Hall, 360 Huntington Avenue, Boston, MA 02115
or Fax number is 617.373.7607.
To drop off documentation in person visit Student Central in 120 Hayden
Hall.
Tuition Reimbursement
by Employers or Other Third Party
Many companies, embassies and agencies directly reimburse students for
their educational expenses upon successful completion of courses. In these
situations, the student is responsible for paying the bill at the beginning
of the term or selecting another payment option. Tuition may not be left
unpaid pending reimbursement by a third party.
Discrepancies in Your
Bill
Discrepancies in your bill should be addressed in writing to the Office
of Student Accounts. Include your name, account number, dollar amount
in question, date of invoice and any other information you believe is
relevant. Address the correspondence to:
Northeastern University
ATTN: Student Accounts, 120 Hayden Hall
360 Huntington Avenue
Boston, MA 02115
Or e-mail studentaccounts@neu.edu.
If there is a billing problem, pay the undisputed portion of the bill
to avoid responsibility for any late fees.
A past due balance may result in prevention of registration or grade
release.
Late Fees
In cases where students default on financial obligations, the student
is liable for the outstanding balance, collection costs and any legal
fees incurred by the university during the collection process.
A past due balance may result in prevention of registration or grade
release.
Course Overloads and Reduced Loads
(Undergraduate Day)
Undergraduate day tuition is charged on a flat per-term basis which includes
the cost of each student's normal academic curriculum requirements for
that term.
Undergraduate full-time day students registered for a full course load,
may register for an additional one term-hour course from the following
list at no additional charge (students registered for a reduced load are
not eligible):
- AFR U911 Jazz Ensemble
- MUS U904 Chorus
- MUS U905 Band
- MUS U906 Orchestra
- MUS U907 Wind Ensemble
- MUS U911 Jazz Ensemble
- MUS U912 Rock Ensemble
- MUS U913 Blues/Rock Ensemble
- MUS U914 Create Your Own Music
- MUS U915 Chamber Ensembles
- MUS U916 Electronic Music Ensemble
- MUS U917 Jazz/Blues Choir
Undergraduate full-time student adjustments for reduced loads are made
only when the course load falls below 12 credits during full semesters
and 6 credits during summer half sessions (calculated
at the underload rate).
Undergraduate full-time day students adjustments for course work greater
than the prescribed curriculum for the term is calculated at the overload
rate. Students taking more than 8 credits (Summer half session) or 16
credits (Full semester) will be charged the overload
rate.
Undergraduate full time day students registered for COOP and taking
a class will be billed at the overload
rate.
Refund Policies
Credit Balances
To submit a request for a refund on a credit balance because of overpayment,
the Student Refund Request must be submitted through the student’s
myNEU portal located under the Self-Service tab.
Why process request through myNEU portal?
Some tips on expediting the processing
of your request
- Verify that you have an existing credit on
your account before submitting your request. Anticipated
credits are funds that have not been received by the University, and
therefore cannot be refunded.
- If the credit in your account is due to a Parent Plus/Alternative
Loan and/or Payment Plan payment(s), we need to have the borrower or
bill payer complete the Refund Authorization Form prior to releasing
the funds requested.
Note: Credit Card Payments—In the event a credit card was used
to pay any student charges, credit balances in the student's account will
first be applied to the credit card used, with any remaining balance paid
to the student, unless otherwise indicated.
Refunds for Withdrawal—General
Information
Tuition credits are granted based on the date of the official withdrawal
processed by the registrar's office. Non-attendance does not constitute
official withdrawal. Credit policies vary according to the duration of
the course. Typical tuition adjustments are made according to the schedules
shown below.
The first week of class is the week containing the "classes begin"
date listed in the academic
calendar.
Payment options and credit policies vary on some courses (4-week, 5-week,
and 6-week intensives; workshops; and special sequence courses) and special
programs. If you are unsure about a course you are taking, contact the
Office of Student Accounts.
You may elect to purchase tuition insurance through Dewar Corporation
for protection in case of a withdrawal due to an illness or accident.
Visit www.collegerefund.com
for additional information.
Information on the University's Emergency Leave of Absence policy is
located in the Undergraduate
Catalog in the "Academic Policies and Procedures" section.
Transcripts and other academic records will not be released until all
financial obligations to the University have been met.
All rates are subject to revision at the discretion of Northeastern University's
Board of Trustees.
For information regarding policies that effect eligibility for federal
grants and loans upon your withdrawal or adjustment to course enrollment,
please visit the Student
Financial Services Web site.
Refunds for Withdrawal—Undergraduate
Day
Refunds for Course Withdrawals
Undergraduate day students should refer to Course Overloads
and Reduced Loads for information on adjustments for withdrawing from
individual course(s). For withdrawals from a course after the third week
of the term, please contact studentaccounts@neu.edu.
Refunds for Complete Withdrawal from the University
Full Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 90% refund
Official withdrawal during the third week – 80% refund
Official withdrawal during the fourth week – 60% refund
Official withdrawal during the fifth week – 40% refund
Official withdrawal after the fifth week – no refund
Summer Half-Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 75% refund
Official withdrawal during the third week – 50% refund
Official withdrawal during the fourth week – 25% refund
Official withdrawal after the fourth week – no refund
Refunds for Withdrawal—Graduate
Schools
Full Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 100% refund
Official withdrawal during the third week – 80% refund
Official withdrawal during the fourth week – 60% refund
Official withdrawal during the fifth week – 40% refund
Official withdrawal after the fifth week – no refund
Summer Half-Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 75% refund
Official withdrawal during the third week – 50% refund
Official withdrawal during the fourth week – 25% refund
Official withdrawal after the fourth week – no refund
Refunds for Withdrawal—Part-Time
Engineering
Full Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 90% refund
Official withdrawal during the third week – 80% refund
Official withdrawal during the fourth week – 60% refund
Official withdrawal during the fifth week – 40% refund
Official withdrawal after the fifth week – no refund
Summer Half-Semesters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 75% refund
Official withdrawal during the third week – 50% refund
Official withdrawal during the fourth week – 25% refund
Official withdrawal after the fourth week – no refund
Refunds for Withdrawal—School
of Law
Law School Quarters
Official withdrawal during the first week – 100% refund
Official withdrawal during the second week – 75% refund
Official withdrawal during the third week – 50% refund
Official withdrawal during the fourth week – 25% refund
Official withdrawal after the fourth week - no refund
Refunds for Withdrawal—College
of Professional Studies/Lowell Institute School
12-Week, 8-Week, and 6-Week Sessions
CPS will permit students to withdraw from 12-week, 8-week, and 6-week
courses through the second Saturday of the session and receive a 100%
refund. After the second Saturday of the session, any student seeking
to withdraw from a 12-week, 8-week, or 6-week course will be ineligible
for a refund.
4-Week Sessions
Effective fall 2006, CPS will permit students to withdraw from 4-week
courses through the first Saturday of the session and receive a 100% refund.
After the first Saturday of the session, any student seeking to withdraw
from a 4-week course will be ineligible for a refund.
Courses Meeting for One Week or Less
With the exception of Education Summer Institutes and one-day courses,
CPS will permit students to withdraw from courses meeting for one week
or less through the first day of the course and receive a 100% refund.
After the first day of the course, any student seeking to withdraw from
an intensive course meeting for one week or less will be ineligible for
a refund.
Important note: Nonattendance does not constitute
dropping a course. A student must submit a formal drop request
in order to be eligible for a refund.
Full-Day Course Formats
For full-day courses, payment must be made no later than the first day
of the course. Course fees are fully refundable if Northeastern University
receives written documentation of withdrawal (or rescheduling if applicable)
on or before the 14th day prior to the start date of the course. Withdrawals
made less than 14 days prior to the start date of the course are subject
to a 25% late withdrawal fee. If a student fails to attend a full-day
course without notifying Northeastern University, the entire tuition may
be assessed. For Professional Development courses, a substitute may be
sent in a student’s place in order to avoid the 25% late withdrawal
fee.
Residence Rate Adjustments
Residence rate adjustments are made by the Office of Residential Life.
For specific rate adjustments, refer to the office's Residence Hall and
Dining License Agreement.
Residential Life
Anticipated Credits
Financial Aid/loans
Included on the University Statement of Account (tuition bill) are any
credits that the University is expecting to receive into the student's
account based on the most current information available. Any anticipated
funds appearing on the statement of account will appear as a credit and
will reduce the current term's balance due. If you have received a notification
from Student Financial Services indicating you need to complete verification,
loan entrance interview or a Master Promissory note you must complete
these items to allow the deposit of financial aid and federal loans.
Financial aid for both Summer I and Summer II semesters is anticipated
on the Summer I bill. Students who do not actually enroll for the anticipated
number of credits during the combined summer sessions, may not be eligible
for some or all of the anticipated aid reported on the Summer I statement.
Students scheduled to enroll in classes for summer sessions that take
less than 6 credits for the combined summer terms will lose financial
aid eligibility.
External scholarships are not included as an anticipated
credit on your billing statement. For additional information see "Payment
Methods"
Monthly Payment Plan
The payment plan with TuitionPay is based on an annual or semester budget.
The budgeted amount less any payments made is included as an anticipated
amount and deducted from the balance due on the University Statement of
Account. The amount budgeted can be changed at anytime by contacting TuitionPay,
800.635.0120.
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