Stephanie Pollack is cited in “A troubling transit trend line” by CommonWealth Magazine
November 08, 2013
Associate director of the Kitty & Michael Dukakis Center for Urban and Regional Policy Stephanie Pollack was quoted in this article
about the deteriorating ridership on the MTBA's commuter rail. Pollack states "This is a relatively recent phenomenon of declining growth and we wonder: Is it the beginning of a new trend?" She suggests that this problem can be ameliorated if the MBTA does a better job of marketing itself and upgrades service and equipment.