Frequently Asked Questions
How much is the registration fee and what does it cover?
The registration fee includes the following: overnight parking, Saturday College/ Programs continental breakfast, family fun barbecue, Sunday breakfast in the dining hall, use of the Marino Center, and all non-ticketed events.
Can other family members attend the weekend?
Yes, all family members are welcome.
Do I have to purchase tickets for my student?
Students do not have to pay the registration fee. You must purchase a ticket for your student for events that are an additional cost. You do not have to purchase a ticket for the hockey game for you student.
Do I have to purchase a ticket for my student for the hockey game? Will we sit together?
You do not have to purchase a ticket for your student for the hockey game, but you must indicate on the registration form that they will be attending. We will include an additional ticket for your student in your packet so that you can sit together.
Where can I park on campus if I do not pay the registration fee?
Visitors to the University are expected to park in the Renaissance Parking Garage or the Gainsborough Garage. The fee is based on an hourly rate structure. For additional information about weekend overnight rates click on the "Parking Fees" link.
Will I receive confirmation of my registration?
Confirmation letters will be mailed in early October. If you paid the registration fee you will also be mailed a weekend parking permit.
Can my student pick up my ticket?
Yes, if you are unable to attend check in for the weekend, your student can pick up your materials in the Frost Lounge, first floor of Ell Hall.
Are refunds available?
Refunds will be honored if a written request is e-mailed to S.Brown@neu.edu no later than October 11, 2013. No refunds are provided for cancellations received after this date.
What if I have a family member who needs assistance?
Please contact the Office of Parent Programs and Services at 800-696-6516 or email email@example.com.
I missed the registration deadline, can I still register?
If you have missed the registration deadline, please call 800-696-6516 and a staff member can assist you with the registration. Please note, some events have limited tickets and seating.