About the Ombuds

Donna M. Bishop received her PhD in Criminal Justice in 1982 from the State University of New York at Albany and has been a member of the Northeastern University faculty since 1999. She has written two books and over seventy articles and monographs. Her major works focus on racial and gender inequities in justice processing, juvenile law reform, and juvenile corrections policy and practice. She is a former editor of Justice Quarterly and serves on the editorial boards of six major journals. She has often taken her academic research into the policy arena, making presentations before legislative bodies, judicial conferences, prosecutorial conferences, public defender and sentencing advocacy groups, juvenile task forces and commissions, and the National Academy of Sciences. She frequently serves as an expert witness in delinquency proceedings and has contributed to multiple amicus curiae briefs submitted to the United States Supreme Court.

Donna also has a graduate degree in mental health counseling from the University of Florida. She is experienced in crisis counseling and informal conflict resolution, and continues to take training courses in dispute resolution and ombudsry. She is a member of the International Ombudsman Association (IOA), the largest association of organizational ombudspersons in the world. She subscribes to the IOA Code of Ethics.