Get immediate 24/7 technical support for NU Online through our Support Portal.
• My Help Center tracks the status of your support cases and review previous solutions
• Appointment Scheduler enables faculty to book time with a Blackboard specialist for technical support
• 24/7 Support continues to be available via phone, live chat, or web ticket
Support via e-mail is also available within one business day at NUOnline@neu.edu.
NU Online is currently on Blackboard version 9.1, October 2014 as of December 17, 2014.
SUPPORTED BROWSERS & OPERATING SYSTEMS
Here’s the breakdown of which browsers are certified, compatible, and not supported. | Access page