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Program Communication

Communications will be sent primarily to students via their Northeastern Husky email addresses (example: This email account will be created for students as soon as they activate their myNEU portals.  Parents receive some, but not all communications, as we encourage students to take responsibility and be empowered to initiate their own inquiries and problem-solve, especially during their time abroad.  

Updating Parent Email Addresses
The Program uses the parent email address that students provided on their common application to communicate with parents. If this email address has changed, please notify us at so that we can ensure parents receive all email communication intended for them.

Staying in Touch

Keeping in touch with family and friends back home can be difficult at times with the hustle and bustle of classes, adjusting to a new country, and the myriad activities and adventures that can be had while abroad. Past students have suggested that it is best to set up a schedule for calling home to check in every week. Frequency of check-ins, of course, can vary depending on students’ schedules, but having a set time can make handling time differences much less stressful.  

By far the least expensive way to stay in touch with family and friends back at home is through the Internet. There are choices of instant messaging services that allow voice chat (such as Whatsapp messenger), or voice over IP phone programs such as Skype or Vonage, which allow one to talk to someone on the computer for free or directly to someone’s phone for a small per-minute fee. For an annual fee, one can purchase a local US number, allowing family and friends at home to call and pay what they would to call an area code in the US. Calls are received through the computer and voicemails can be left with this service. Since programs like Skype require both parties to be online at the same time, scheduling calls ahead of time is usually the best method.