Meet Nexi. How do you feel about Nexi? Would you loan Nexi money? It turns out, scientists can change that perception by making subtle cues to Nexi’s robotic face.
A study from researchers at Northeastern University (to be published in the journal Psychological Science) discovered that there are a distinct set of cues–including touching the hands and face, leaning away, and crossing arms-that make a person seem untrustworthy. They figured this out not just by observing human to human interactions, but by looking at how humans interact with a friendly faced robot called Nexi.