There is lots of urban lore about coach pas­sen­gers on air­lines being mag­i­cally upgraded to first-​​class seats, but less is said when it hap­pens the other way around. But this does happen — a lot.

While air­lines do not typ­i­cally charge more for pas­sen­gers bumped up, those who paid extra for a spe­cial seat have a case for get­ting some­thing in return when it is taken away. Yet when it comes to invol­un­tary down­grades, con­sumers are often left on their own to make the case that they should get some­thing back.

As the height of the hol­iday travel season approaches, under­standing how that works can help you avoid feeling cheated if this hap­pens to you.

Read the article at Reuters →