Tips for communicating with your boss

Emily Brown is a Career Devel­op­ment intern and a grad­uate stu­dent in Northeastern’s Col­lege Stu­dent Devel­op­ment and Coun­seling Pro­gram. She is a life­long Bostonian inter­ested in the inte­gra­tion of social media into the pro­fes­sional realm.  Con­tact her at e.​brown@​neu.​edu.

Devel­oping good com­mu­ni­ca­tion with your super­visor can help you get the most out of your work expe­ri­ence and help ensure that you con­tinue to be chal­lenged. Here are some sug­ges­tions to cul­ti­vate a pro­duc­tive rela­tion­ship with your supervisor:

  • Ask questions. This is probably the most important lesson I learned in my first job out of college. All of a sudden, I couldn’t fake my way through like I sometimes could on high school or college assignments. Having a general idea of what I was supposed to be working on simply was not enough. I can’t tell you how many sentences I started with “This is probably a stupid question, but…” (spoiler: there are no stupid questions!) because I was uncomfortable with the volume of things I didn’t know that I felt I should know. I asked questions despite my discomfort and found that the answers were often things my supervisor didn’t explain because he took the information for granted. I was surprised how many times his answer to my “stupid question” began with “That’s a good question. I should have explained it to you earlier…” So ask away!

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  • Express interest in projects that you want to work on. Admittedly, I spent a lot of time filing and making copies in my first weeks at that job. I learned that vaguely asking, “Is there anything I could be working on right now?” does not always produce the desired result (exception: when the desired result is a jammed photocopier and paper cuts). It’s OK to ask about getting involved on a project that interests you. In general, extra help is always welcome and it shows that you are interested in more advanced work. Even if it isn’t feasible for you to get involved on that particular project, your supervisor is now aware of your interest and will appreciate that you took initiative, and will hopefully remember that for similar work in the future.
  • Take constructive feedback in stride. You’re bound to make mistakes in a new job – it’s unavoidable. What will set you apart is how you handle a mistake that your supervisor questions you about. If you’re defensive or emotional, then the conversation will be unpleasant and your supervisor might think twice about assigning you challenging work in the future simply to avoid a similar conversation. If you handle the critique gracefully and ask clarifying questions about what you could do differently next time, your supervisor might be more willing to provide more advanced work and to help you grow professionally.
  • Take communication cues from your supervisor. Building a good professional relationship with a supervisor takes time and it should be noted that it is not solely  up to your supervisor. Yes, he might be the one in charge, but you also need to maintain open lines of communication. That being said, it is important to take cues from your supervisor on his or her preferred communication habits. Is he receptive to unplanned drop-bys? Does she seem to rely more heavily on email? Noticing these preferences and remembering that everyone works differently can go a long way towards achieving productive communication.