March 1998

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Rising to a New Challenge

If anyone had ever told Helene Satz, a successful psychologist with two graduate degrees, that she'd one day own a bakery, she would have thought they were "screwball," she says. Yet in 1994 she launched a second career, opening a Big Sky Bread Company franchise in Newton Centre, Massachusetts.

Sometimes the bakery business was so busy she slept on the floor in her cramped office. Or in her car. "These are things a fifty-year-old person doesn't typically do," she says with a wry laugh. But, she adds, "I credit myself with being a person with lots of energy-thank God."

The route to baking was roundabout. At Northeastern, Satz (née Fink) earned two degrees-a 1971 bachelor's in hospital administration through University College and a 1977 master's in educational counseling. She's still grateful to N.U. for honoring undergraduate course work she did at another college, and for its "supportive and flexible" environment, she says. She went on to get a doctorate in clinical psychology and then to begin work as a therapist.

Despite her subsequent success as a psychologist, Satz opened the bakery because of a strong need to do something different, she says. The move was prompted in part by a dream she had that a friend published a coffee table book titled Still Life and the Refusal of Containment. After pondering it, Satz decided the dream meant that psychology was limiting her.

She tried out various activities for a while. She ran in a local election and lost. She applied for a teaching job but didn't get it. Still casting around, she wandered into a Big Sky bakery in Cincinnati-the company's home base-and fell in love with its organic whole wheat breads, which are made without refined sugar, oils, cholesterol, or preservatives.

For Satz, who'd been told by her doctor to eat only whole wheat and no sugar, she and Big Sky seemed like a match. The reality of running a bakery, however, was a bit different from the dream, she admits. "I had no idea what I was getting into," she says. "If I had known in advance what this was all about, I probably wouldn't have done it."

Four years into commercial baking, Satz no longer works all night. While the first year was a "nightmare," the business has subsequently gotten easier. Her shop, in a prime location in the middle of upscale Newton, gets a steady stream of customers for its breads, muffins, cookies, and rolls, and for its sunny and inviting ambiance. One unforeseen benefit of opening the bakery has been working with her family; her husband and two children have pitched in. She even finds enough time to retain a toehold in the psychology field, leading group therapy sessions twice a week.

For now, despite the long hours, Satz is sticking with bread dough. "Would I do it again? Probably," she says. "Will I keep doing it? Probably. But," she adds, in complete seriousness, "I can't predict the future."

-Karen Feldscher