Ready for Her Close-Up
Zooming in on Rhondella Richardson,
the hardest-working
woman in Boston TV news
By Elaine McArdle
Photography by David Carmack
"Can I get on TV?"
It's a hot August morning in the Gillette Stadium
parking lot, in Foxborough, Massachusetts. A little boy in bare
feet, his sneakers clutched under one arm, a Patriots cap on his
head, has planted himself in front of Rhondella Richardson, AS'90.
"You want to be on TV?" Richardson responds, resting
her microphone unobtrusively by her side. "Doing what?"
Two teenage girls walk by, staring at the attractive
woman in the cream-colored sweater and pants. They stop and whisper;
they giggle. They know her.
"I dunno," the boy answers, a quizzical look on
his face. "Do you have to do something to be on TV?" Richardson
laughs. Yes, indeed, you do, especially if you want the kind of
visibility she's earned. If you want not one, but two on-air jobs — general-assignment
reporter on weekdays, morning co-anchor on weekends — at NewsCenter
5 on Boston's ABC affiliate, WCVB-TV.
You have to do plenty of things. Like work your
way up through smaller markets in Manchester, Providence, and Seattle,
covering mudslides, elections, arraignments, and countless other
stories that quickly fade from view. Be on call twenty-four hours
a day for breaking news. When your luggage is lost after you go
to Vietnam for two weeks to cover a trade summit, wear borrowed
clothes you hope look okay on camera.
Spend two years in a long-distance relationship
with the man you'll marry, wondering if you'll ever get back to
family and friends on the East Coast. Outperform all the other hopefuls
who want to be top TV reporters, too. Snag every story, land every
interview, make every deadline — and always, always look great.
You have to do a lot.
"WHAT'S THIS ALL ABOUT?"
Richardson has come to Foxborough to check out
a story: a new partnership between the New England Patriots and
the Massachusetts Army National Guard aimed at recruiting young
people into the military. She's got to figure out if there's an
interesting piece for the evening news here — and, if so, get interviews
that frame it perfectly.
Every star needs a sidekick. Today, Richardson
has Warren Doolin, a crusty sixty-something cameraman with a barking
laugh and a cynic's sense of the absurd, who's spent thirty-three
years in the news business. They've come down from Boston in a NewsCenter
5 SUV loaded with camera equipment and some two hundred radios for
tracking police reports, fires, and weather. They also have two
rain jackets, just in case. And Doolin's cooler, packed with two
Diet Cokes and two sandwiches; his provisions were a lifesaver when
Richardson was pregnant and almost passed out one day while covering
a trial.
Across the vast expanse of the stadium parking
lot, they see activity that looks like a carnival — a moonwalk, a
rock-climbing wall, a DJ blasting hip-hop, scores of parents and
little children — and drive toward it. Nearby are several military
trucks painted in camouflage, a cannon, and a recruiters' tent.
"Do me a favor," Doolin tells Richardson as he
shuts off the engine. "You go check it out before I get any equipment
out."
Armed with pen and paper and a pager on her waist,
Richardson heads toward the crowd, deftly stepping over a two-foot
fence. "If there were a day I didn't climb over something, it wouldn't
be a normal day," she says.
She spots a middle-aged man in military fatigues
and strides confidently up to him. "Hello, I'm Rhondella Richardson
from Channel 5," she says. "What's this all about?"
Lieutenant Colonel Sterling MacLeod, sporting a
black felt beret that shows his rank insignia, is eager to talk.
Over the past two weeks, the state's National Guard — which needs
about five hundred more enlistees to reach its recruiting goals — has
bused in nearly a thousand high-school football players from around
Massachusetts to watch the Patriots practice and, perhaps, consider
a military career. MacLeod hopes the effort will produce a hundred
new recruits, who will take the military oath on the 50-yard line
during the Patriots' first home game, against the Colts.
Richardson gestures at the toddlers jumping on
the moonwalk and the junior-high boys scaling the rock wall. "But
this seems to be for little kids," she says.
"Our target is seventeen- to twenty-four-year-olds,"
MacLeod responds.
Doolin materializes, lugging a camera and a tripod,
and arranges Richardson and the recruiter into a compelling shot.
MacLeod is comfortable before the camera.
Then why is the crowd mainly young kids and preteens?
Richardson asks again. "It's a bit like brainwashing," she observes,
in about as inoffensive a manner as such a thing can be said.
MacLeod's jaw tightens slightly, but his expression
doesn't change. "It's not our intention to expose this to younger
kids," he says. He thrusts out his hand to shake goodbye and end
the interview.
But Richardson keeps asking questions, and MacLeod
keeps answering. The camera is rolling.
Yes, MacLeod tells her, it's much more likely today's
recruit will be called up, probably to Iraq — "we tell them that up
front," he says. His focus, he repeats, "is high school athletes."
Richardson moves on to talk with seven or eight
other people: ninth-grade boys, a guardsman, a high school principal
who's encouraging students to consider joining the military.
A father strolls by with his wife and a swarm of
young children, including a newborn in a carriage. He's embarrassed
when Richardson engages him; he doesn't want to talk on camera.
"But you don't even know the question yet!" she says, in such a
disarming way that he changes his mind. He's happy to have his children
exposed to the military in such a pleasant environment, he tells
her.
"See, that wasn't so bad!" she says. Seconds later,
the dad's talking into the camera like an experienced hand.
Three tow-headed children play in the cab of a
jeep. Richardson points the microphone in their direction. "Do you
ever think about being in the military?" she asks.
A boy who looks about nine says, "My great-grandfather
was in the Marines, and he got snipered, and he said don't even
think about it!"

A natural, likable manner: Reporting on location in
Boston.
NAILING THE STAND-UP
A quick trek back to the SUV. Richardson touches
up her makeup, reads over the notes she just took, and comes up
with her lines, which she practices out loud twice. Two minutes
later, she grabs a pink tweed jacket and puts it on, never breaking
a sweat despite the heat.
She stands before a military truck and does a single
run-through, effortlessly: "Every year, the National Guard sets
recruiting and retention goals. This year, it is short five hundred
recruits, and, because of the war, it's had far less success with
retention."
Three-two-one, camera: "Every year, the National
Guard . . . "
Doolin stops her, unhappy with the camera angle.
Take two — she nails it. Take three — she flubs a line. Take four — she
nails it. She smoothes her hair and rubs her nose. Take five — Doolin
stops her again. Takes six and seven, she nails.
Richardson calls the office to tell them what she's
got. "Yes, it's good," she says. "It's unique."
"So," she asks after she hangs up, "what's for
lunch?" She and Doolin head to a seafood shack, a rare treat for
a duo who usually eat on the run and once went fifteen hours without
a break or food. "This isn't work, is it?" she says, smiling. "I
love it."
Richardson, thirty-seven, grew up in New Jersey,
determined to have a career in broadcast journalism. Her father
was a professional piano player and a music teacher; her mother,
a homemaker. In high school, she taught piano and served as the
editor of her school newspaper.
She picked Northeastern for two reasons: to play
varsity tennis and to learn TV reporting. Her co-ops included gigs
with a public relations firm in New York (she hated the work) and
the Boston Globe. Too many kids, she says, come into the newsroom
right out of college with no experience or training, "so the co-ops
were invaluable."
Her long relationship with WCVB began when she
got an internship there during her freshman year. "I got yelled
at every day," she says.
"And just look at her now!" crows Doolin.
Her dad is her biggest fan, she says. Her mom thinks
she works too much, especially now that she has daughter Rhylee,
fifteen months.
But Richardson's got a ready answer: "I say, ‘Okay,
what was the point of my working all over the country to get to
this point?'" Fortunately, her husband, whom she met at Northeastern
— ; Mark Porter, UC'93, chief of police at the University of
Massachusetts, Dartmouth — ; has always been completely supportive
of her career.
Her rise has been rapid. After she graduated from
Northeastern, she received a Leo Beranek Fellowship at NewsCenter
5. When that ended, she took her first reporting job, at WMUR-TV,
in Manchester, New Hampshire, where she was immediately thrown into
covering the presidential primary, rubbing shoulders with top journalists
from around the country.
Within six months — ; a very short time by
television standards — ; Richardson had landed her next gig,
with WJAR-TV, in Providence. One winter morning when she'd taken
a rare day off with a bad sore throat, she was called in to cover
a snowstorm. All day long, she stood in the blizzard, doing live
shots that were carried by stations throughout the country. After
the NBC affiliate in Seattle, KING-TV, saw her reports, they made
her a job offer.
She stayed at KING for two years. She did her first
piece for the Today show there. She went to Vietnam for two weeks
with the Washington governor to cover a trade mission. Porter commuted
out to Seattle every six weeks to see her.
Then, in 1996, Richardson got the chance to come
full circle, back to Boston's Channel 5, where she arrived in 1996
as a general-assignment reporter. She and Porter married two years
later.

Anchors aweigh: With weekend meteorologist David Epstein.
"JUST A DOLL"
At WCVB, Richardson has racked up achievements.
She's moved into the weekend-morning co-anchor spot while continuing
to report during the week. Boston magazine named her among the city's
"fifty most intriguing women" in 1997. Two years later, Northeastern
honored her with a Medallion Award, for her contributions to her
alma mater and her professional successes. She's often asked to
speak at elementary and high schools.
But if she has an ego, it's well-hidden. Richardson
is accessible, genuine, likable — which is why viewers and sources
take to her. "She's a very good interviewer, because she's very
good one-on-one," says associate professor Alan Schroeder, a former
TV producer who teaches broadcast journalism at Northeastern. "You
need people to talk to you. She's someone who gains people's trust."
Neil Ungerleider, WCVB's assistant news director,
says Richardson knows how to be persistent and aggressive in pursuit
of a story without alienating her sources. "She has a wonderful,
approachable personality," he says. "The person you see on the air
is exactly who she is. There's no pretense about her — she's very
natural. The people who have the best chance at success are those
who are the same on the air as off."
Susan Wornick, the award-winning journalist and
midday co-anchor at WCVB, is another fan. "She's just a doll," says
Wornick, who's known Richardson since she was a newly minted college
grad. "She's smart, inquisitive, and she has good energy and insight.
More important, she's a wonderful human being. I've known her for
years, and I have a motherly love for her. I've seen her just grow
and flourish, not only as a journalist but as a woman."
When some of these comments are repeated later
to Richardson, Doolin is listening in. "I'm nauseous — I think I'm
going to be sick," he says. But once she's out of earshot, he sets
the record straight: "No, I'm kidding. She's great to work with."
Strangers often come up to speak to Richardson.
Children ask for her autograph, a tough request to accommodate when
she's on assignment. "I came up with this thing," she says. "I give
them a business card and say, ‘If you get an A on your report card,
then I'll send you an autograph."
The attention makes her family laugh. They keep
her centered. "My mother would knock me down off a pedestal so fast,"
Richardson says.
What does she like best about the job? "The element
of surprise, not knowing what each day will be like," she says.
"And being out, not stuck in an office or cubicle. And I like seeing
new people."
She'd love to work someday for a national news
magazine, like ABC's Primetime or NBC's Dateline. "I'd like to have
more time to work on stories," she says. "It would be a different
type of storytelling."
Arriving back at the station with the Foxborough
videotape in hand, Richardson hits the viewing room to pick the
interviews and clips she wants to use. Her story will run last on
the 5:30 broadcast; she'll have 1 minute and 40 seconds of airtime.
She sits at a computer, headphones on, and scans
the tape, stopping to chat with Mary Saladna, a reporter covering
an Amber Alert success story, a nineteen-day-old baby retrieved
by police after being kidnapped by the father.
Richardson spends the next hour or so picking her
bits, then hands the tape off to her editor, Greg Kidd. After she
writes the script for her voiceovers, she joins Kidd in the editing
room. Her on-air voice is natural, with none of the overly affected
tone some reporters favor.
She has a little over an hour to finish her package.
She and Kidd go over the video again and again, as he cuts the bits
into a cohesive story.
An hour later, they're still polishing, even though
the 5:30 news has started and her story has already been teased
by veteran anchor Natalie Jacobson. At 5:48, they're finished, and
Kidd rushes the tape into the control room. It airs nine minutes
later.
It's a lot of work for 1 minute and 40 seconds.
"Yes, but it didn't feel like work," Richardson
says, "so it was a good day."
Elaine McArdle, a freelance writer who lives
in Watertown, Massachusetts, wrote about Northeastern's student
radio station, WRBB, in the May issue.
The Glamorous Life?
There are maybe three people on earth who look great at four in the morning. Rhondella Richardson is one of them.
In the world of broadcast journalism, this is a
gift beyond compare. "It's cosmetic and shallow, but you have to
look good," says Belle Adler, a School of Journalism associate professor
who specializes in television news. "You have to look good for a
live shot at nine at night when you've been out all day and haven't
had a meal. And you have to come in at seven in the morning and
look gorgeous. Especially women."
As the weekend-morning co-anchor at WCVB-TV, Richardson knows all about early-morning demands. Every Saturday and Sunday, she's awake by 3:00 a.m. and at the station an hour later, perky and smiling though it's still pitch-black outside. With her flawless skin, perfect features, and long, dark eyelashes, Richardson — whose mother was a model — is that rare creature who looks best without a lick of makeup. She seems surprised when this is pointed out.
"Really?" she asks, as she swiftly completes her predawn application of special camera-friendly foundation and blush, as well as mascara, eyeliner, eye shadow, brow pencil, and lipstick. "My husband tells me that."
At the mirror in the small bathroom/ dressing room
she shares with the other women on-air personalities at Channel
5, she gives herself a quick once-over — she's her own personal stylist,
too. "People are always surprised we don't have a makeup artist
or somebody to pick our clothes," she says.
Welcome to the reality of television news: bad hours, high expectations, scant support. For all its apparent rewards, broadcast news is a lot less bling for a lot more hard work than the public would ever guess. "People don't have a clue," says Adler. "They think you just turn a camera on."
After Richardson arrives at the studio at 4:00
a.m., she goes over the news from the evening before, reviews the
video footage she wants to show, and writes her script. At six,
NewsCenter 5 EyeOpener goes live on the air. Richardson and co-anchor
Kelley Tuthill, also the mom of a young child, expertly present
story after story — looking and sounding fresh and alert — until the
broadcast ends at eight.
Just surviving in TV news is a coup. Unlike in
print journalism, the pressure to build a loyal audience is intense.
Focus groups and surveys measure whether you are recognized — and
liked — by viewers. A low "Q rating" can mean a pay cut or a pink
slip. That's why reporters do stand-ups, the brief spots at the
beginning and end of a piece where they talk directly into the camera.
Why a reporter makes sure to say "Live, from Worcester, Susan Smith
reporting."
"You have to make your mark," says Adler, a former investigative news producer who covered medical issues and the Gulf War for CNN. "And if you don't, it's goodbye."
Men who work in front of the camera can get away with gaining weight or aging. The profession is less forgiving to women. Veteran broadcaster Natalie Jacobson, who began co-anchoring the Channel 5 weeknight news in 1976 and has built a huge following in New England, is a rarity.
"Unless a woman is really well-known, it's hard to get older,"
says Adler. "Natalie Jacobson is not someone who could get a job
in another market." (Here, too, Richardson is lucky — at thirty-seven,she
looks no older than twenty-two.)
With few exceptions, Adler says, women news personalities "are all attractive, well-spoken, well made-up women who look good on television." In a word, babes. "You need to have that on top of reporting skills," she says. "That's what's hard."
Other challenges prompt many would-be stars to
quit the business. "The hours are crazy," says associate professor
Alan Schroeder, a former TV producer who teaches broadcast journalism.
"You're always on call, because television news goes on around the
clock. You don't have a lot of control over what your day will bring.
You can go in feeling tired and hope this isn't the day anything
bad will happen, and then all hell breaks loose. It just hits you
day after day." The pace doesn't lessen with seniority, he adds.
"You don't get a nice, quiet wind-down of your career."
While print journalists travel light with pen and paper, TV reporters lug pounds of gear — and sometimes a whole team of folks. "You have a camera to deal with, equipment, a crew," says Adler. "And you all have to get along. There are power issues, stresses between people, territory issues. Those are all real problems."
Sources who wouldn't hesitate to talk with a print
reporter may refuse to speak on camera or may freeze up once the
camera is running. And though collecting the news is often exciting,
putting stories together isn't much of an adrenaline buzz. "Editing
stories is really tedious," says Schroeder. "You're stuck in a little
room, watching the same images and hearing the same sounds over
and over and over again. It's kind of like being in an echo chamber."
Then there's the competition, which runs rampant in television news. Reporters constantly fret about losing a big story to another channel — or their position to a fresher face. "You're always looking over your shoulder at the other stations," says Schroeder. "But you've also got your eye on the younger reporters behind you who'd love to have your job."
And the money? When Richardson speaks at elementary schools, the first question from the kids is almost always "Are you rich?" "I even get that from my family members," she muses. "And I pack my lunch every day." The truth is, until you hit a big market, which takes years, the pay is laughably low. Richardson's first job, in Manchester, New Hampshire, paid about $18,000 a year. She couldn't even afford to pay her own rent.
There's a sliding scale within the profession, of course: A weeknight anchor in a major market like Boston, Schroeder says, can earn hundreds of thousands of dollars a year. But getting to the top is a long haul, and reporters with families often tire of the meager pay and the lousy hours. "That's why so many of the friends I graduated with dropped out," says Richardson.
With all the challenges, are young people continuing to enter the field? "Absolutely," says Schroeder. "Every year, we have students who have a very single-minded focus on television news."
Ask Adler why this is, and she laughs. "Oh, I don't know," she says. "Some people just have the bug."
As Richardson does, clearly. "There are a lot of misconceptions about the glamour of this," she says, "but when you boil it down, at the end of the day it's a really great job. Even with all the sacrifices you have to make."
— ; Elaine McArdle
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