How To Know If There is A Technology Outage

ITS has several ways of informing the Northeastern community of an outage, planned or otherwise. Here’s what you can do to stay in the know:

  • Follow the ITS Twitter account @NortheasternITS for the latest information concerning an outage.
    • NOTE: Do not tweet to notify ITS about issues. Please call ITS Service Desk at 617.373.4357 (xHELP), as it is staffed 24/7, and Twitter is not.
  • Visit the ITS System Status page, where you will find not only information from the status of different systems, but also posts and updates during outages.
  • Check out the ITS website – there is a widget in the top right of the home page.
  • Go to myNEU where major planned outages will be posted on the login page
  • Watch your email inbox for a message from ITS.

As always please report issues to the ITS Service Desk at 617.373.4357 (xHELP) or ITS cannot fix a problem that we are not aware of, so if you see something, say something. We are all focused on keeping everything running smoothly for the university and your assistance is critical.

Mark Your Calendars: New Teaching & Technology Expo on March 17th


Academic Technology Services will hold its first Teaching & Technology Expo March 17, 2015 from 9 a.m. to 2 p.m. in the Curry Student Center.

All Northeastern faculty and staff are invited to engage with colleagues, share knowledge, and hear how different departments are using technology and ATS is supporting your efforts.

Participant panels will take place in three locations in the CSC. Panel members from around the university will discuss their perspectives on classroom technology challenges and concerns, and share their insights and solutions.

View the schedule and register at the conference website.