Residence Halls To Have 100% NUwave Access By Fall 2015

In partnership with Housing and Residential Life, ITS has been expanding NUwave wireless network access within university-owned residence halls. At this time, 28 out of 33 halls have 100% wireless coverage, five of which (10 Coventry, Davenport A, Davenport B, West Village B and West Village F) went live today – May 4, 2015.

The remaining buildings will be completed over the summer and will offer NUwave by late August 2015, in time for Move-In 2015. The NUwave Residential Wireless Expansion Project – Phase II blog post covers the ongoing work and is updated weekly with the progress of the project.

Coming To A Quad Near You – Outdoor Wireless Access
In addition to providing NUwave inside the residence halls, this project includes making the wireless network available outside many buildings on the Boston campus. These new external access points will make it possible to find wifi in the immediate area around more than 15 academic, administrative and residential buildings. Construction will be taking place this summer and details about the new locations will be provided in the September issue of the ITS Newsletter.

Centennial Quad

New Wireless Device Network – NURes-device
Once NUwave is live in your residence hall, you will also have access to a new wireless device network: NURes-device. This network is specifically meant only for devices that do not support 802.1x, and are unable to connect to NUwave – you should still connect your computers and tablets to NUwave for wireless access. It is also important to note that NURes-device is not encrypted, so it is not a secure network.

Apple TV, Amazon Fire, Kindle (first generation), Nintendo 3DS, and Roku devices have successfully connected to NURes-device. Other similar devices may connect, but have not been tested. Wireless printers are not supported, and ITS discourages the use of wireless printers in residence halls, as it is possible for anyone on the network to find and use that printer.

Learn more about NURes-device and how to register to connect to it.

Getting Connected
Wherever there is NUwave access, find it in your available networks, and then enter your myNEU username and password at the connection prompt. You will also need to accept the wireless.northeastern.edu certificate. NUwave only supports WPA/WPA2-Enterprise wireless security. Visit northeastern.edu/its/howto/nuwave/ for details.

No More Wireless Routers!
Once NUwave is available throughout the entire building, students are no longer allowed to set up personally-owned routers and/or wireless access points for three main reasons:

  • Additional non-ITS wireless access points in areas where NUwave is offered degrades the service for both NUwave and the rogue access point.
  • It violates the Appropriate Use Policy (AUP).
  • There are security concerns with the amount of personal information that may be leaked from additional access points. Remember NUwave is a secured wireless network.

ITS recognizes that this maybe be a change for upperclassmen, however this policy will be enforced in all residence halls. Failure to comply with the AUP may result in action by ITS, including: loss of network use; referral to the Office of Student Conduct and Conflict Resolution (OSCCR).

Training – Make Your Own Excel Class

One Microsoft Office application brings more students to live workshops than any other, and has the most hours of training watched on Lynda.com: Excel.

There is so much that Excel can do, and much of it is not obvious or intuitive, so ITS Training workshops and Lynda.com help to cover a lot of this information. At the same time, because of that depth, there are so many ways people use it – on co-op, someone may be using it while immersed in financial functions, while somebody else is a heavy user because of statistics and building scenarios.

To meet these varied needs, ITS Training has developed a new type of workshop. The Excel Open Lab will be offered monthly, and each session has no agenda other than what you as attendees bring. It’s meant to be a good group think tank to work on Excel problems people are having. So whether it is figuring out internal rate of return, or what do macros do, the workshop is wide open and no two sessions will be alike.

You can see all of the ITS Training workshops on the ITS Training registration site. We can also do workshops for student groups and we welcome ideas for new topics we don’t cover yet. Email training@neu.edu to reach us.

Training – Get The Most Out of Office 365

With the completion of the migration of all faculty and staff email to Office 365, ITS Training would like to point out some new web features that you should take full advantage of to make your work life easier.

For instance, in the Outlook Web App you can:

  • Set your Out of Office message if you didn’t remember to do so in your Outlook software
  • Forward your Northeastern email to any other address
  • Easily search your mailbox by keyword or person

To get all the tips and tricks on these features and more, register for the Outlook/Office 365 workshop through the ITS Training registration site.

Once you’re there, also check out the full calendar of many other training classes for everyone. If your area is looking for a training workshop just for your department (even something customized), or you have an idea for a class, ITS Training (training@neu.edu) would love to hear from you.

Perks of Being a Student

Students doing group work

Student. Discount.

These may be two of the best words during your time here (second to maybe “Free Pizza”). You may not be aware, but Northeastern ITS is the source of a bunch of stuff you want or need – for less or for nothing.* Take full advantage of your student status with these offerings:

Microsoft Office – We’ve talked about this a lot recently, click on over here to learn how you can get the latest Mac or Windows Office version for FREE.

Software Downloads – If you haven’t looked at this section under the Self Service tab on myNEU, you should (the link is under the Study and Course Resources section). This is where you get the software for your computer to utilize the free printing on campus, SAS, EndNote and a free version of the Symantec Endpoint Protection antivirus software.

Free & Discounted Software – This section on myNEU is one of a few sources for software (Self-Service tab, under the Tech Marketplace section). ITS has negotiated a number of deals with vendors to get you software for use on your personal computer for free or for a serious discount (like Adobe Creative Cloud, the whole thing, for $20/month). Microsoft’s DreamSpark program is also available to get a lot of their more specialized software, and you can learn more about that here. Few tips: You may need to sign in again with your myNEU username and password. Mac users – be sure to access the site using Safari, the vendor site isn’t a fan of other browsers.

Direct-from-Vendor Software – In some cases you have direct access to some of the big players in specialized software – AutoDesk (AutoCAD, Maya, Revit), Wolfram Mathematica and Mathworks MATLAB. Search myKnowledge to find the directions for contacting the vendor.

Northeastern Printing Plan – Every September, Northeastern provides a $120 credit on your Husky Card for printing. Currently there are a total of 40 black-and-white and color printers across the Boston campus that are part of the Northeastern Printing Plan. Learn more about how this works and find where exactly the printers are located here.

Need to add more money for printing? If you have a $0.00 balance on your printing credit, you can add funds on your Husky Card and use Husky Dollars to pay for printouts. The $120 printing credit refreshes at the start of every academic year.

Lynda.com Training – When you want to know how to do something with software or on the web – as new skills for co-op, or just for fun – you’ll likely find the answers here. Sign in with your myNEU username and password through the Northeastern portal at lynda.northeastern.edu, or use the web sign in option on the mobile app, and you’ve got free access to thousands of courses on everything from Maya to Drupal.

In-Person Training – Online courses are great, but sometimes it’s still good to be able to ask a question. ITS offers a range of classes every month that you can attend on campus, right in Snell Library. Go here, and sign in with your myNEU username and password, to browse the schedule and sign up.

VPN – Ok so this is more of a tool than a perk, but as of January 7, 2015, students have access to Northeastern’s VPN. This is helpful if you are working with a professor on research and need to access certain resources from off campus and need to be secure. Details can be found here.

Laptop STOPTheft Registration – So this is a perk brought to you by NUPD who, like us, don’t want you to end up in the Crime Log for having your stuff stolen. You can register your laptop for free. Details can be found on the NUPD website.

* Because we need to be official – all of this is tied to you being here at Northeastern. When you leave, it disappears. Most of it you can pick up on your own and transfer after graduation, but the big freebies are for active students only. In many cases, ITS pays for software licensing, making it possible to offer students software at no charge.

Student Advantage = Free Microsoft Office

As announced over the summer, students can now get the entire Microsoft Office suite for FREE during their time here at Northeastern.

Under the Student Advantage program, Northeastern is offering all active students the chance to download the latest version of Microsoft Office – currently Office 2013 for Windows and Office 2011 for Mac. This program provides Office 365 ProPlus to students, and allows you to install the full suite of applications on up to five computers AND on up to five devices.

There’s more to come – by December 2014, Northeastern will roll out additional Office 365 features, including OneDrive for Business, an online file storage service with 1 TB of storage space, and the full mobile experience.

So how do you get it?
It is right on the myNEU portal. Just log in with your myNEU username and password, go to Self-Service, and look for the Microsoft Student Advantage section. That will have the link to the Office 365 portal where you can download the latest version of Microsoft Office for your computer (the Microsoft portal auto-detects your operating system).

Full download instructions are available here.

student mac
Microsoft Office ProPlus – Microsoft Office 2011 for Mac
student win
Microsoft Office ProPlus – Microsoft Office 2013 for Windows

As the name says, Office 365 ProPlus through the Student Advantage program is tied to your status as an active student. This means a couple things:

  1. When you install any copy of Office downloaded through the Student Advantage portal, you will be prompted to log in to Office 365. This requires a slightly different username than what you’re used to – you’ll still use your myNEU password, but your Office 365 username is [myNEU username]@northeastern.edu. For example, if your myNEU username is kinghusky, your Office 365 username is kinghusky@northeastern.edu.You only need to use this username for Office 365 applications and services.
  2. Free is not forever. Once installed, Office will prompt you every 30 days to authenticate that you are still an active student. Use that same Office 365 username and your myNEU password. When you are no longer in our system as an active student, whether you have graduated or withdrawn, Office 365 ProPlus will no longer work. Students are given a 30 day grace period before their Office 365 account no longer exists.

What do I get?

Office 2013 (Windows)

  • Word 2013
  • Excel 2013
  • PowerPoint 2013
  • OneNote 2013
  • Access 2013
  • Publisher 2013
  • Outlook 2013
  • Lync 2013
  • InfoPath 2013

Office 2011 (Mac)

  • Word 2011
  • Excel 2011
  • PowerPoint 2011
  • Outlook 2011

Now, many of you are probably thinking: Wait, I already paid for Office…

If you already own Office, that’s great! Again, Office 365 ProPlus is tied to your active student status versus any version you already own, which is yours to keep whether you are at Northeastern or not. While you are at the university, though, if you download the Student Advantage version, you’ll have the latest version of Office, and then in a few months you will also get OneDrive for Business and the mobile apps. Don’t worry, Office 365 ProPlus will not overwrite any previous versions.

For more information, check out the Microsoft Student Advantage – Office 365 ProPlus page. And the ITS Service Desk is always available, 24/7, and can be reached by either e-mail at help@neu.edu or by phone at 617.373.4357 (xHELP).

More swipe-to-print locations on the Boston campus

Over past few months, ITS has continued the printer expansion work started during Summer 2013. Ten new print locations have been added in residential buildings on campus, along with the Marino Center, Hayden and Ryder Hall, bringing the total number of swipe-to-print locations to 19. The new additions are letter size (8.5×11) black-and-white printers which you can use when printing to the BW_Letter_8.5×11 queue.

Swipe-to-print in Marino
New swipe-to-print location in the Marino Center.

Take advantage of the new locations distributed around campus for shorter lines. Be sure you have the Virtual Print Client installed on your computer (the software is available on myNEU) so you can print remotely, and use the $120 print credit that is part of the Northeastern Printing Plan. All accounts were refreshed on August 25, 2014 with $120 printing credit. Details about this service can be found here.

New locations:

    • Davenport B lobby
    • Hayden Hall outside of the Registrars Office
    • Kerr Hall lobby
    • Marino Center by the gym turnstiles
    • Ryder Hall atrium
    • Stetson West lobby
    • Smith Hall lobby
    • West Village E lobby
    • White Hall lobby
    • Willis Hall lobby

More information on the Northeastern Printing Plan, including locations of all the ITS-networked printers and how to install the required Virtual Print Client, can be found here.

 

New residence halls with 100% NUwave access

UPDATE:
This blog post about the wireless expansion during Summer 2014. For more current information please visit the main NUwave service page and the blog post NUwave Residential Wireless Expansion Project – Phase II which covers work during the 2014-2015 academic year.


Over the summer, in partnership with Housing and Residential Life, ITS expanded NUwave wireless network access within 17 university-owned residence halls. These buildings offer NUwave, our secure wireless network, throughout the entire building. Students still have access to ResNet, the wired network, for high speed Internet access, which we recommend using for streaming and other high-bandwidth uses.

ITS aims to have all residential buildings be 100% NUwave buildings by Fall 2015. See more about connecting in non-NUwave buildings below.

NUwave Residence Halls

NUwave can be accessed using your myNEU username and password. Students assigned to these buildings are NOT allowed to set up a personal router, or other wireless access point, as it violates the AUP, degrades the wireless signal for everyone and is a security issue.

[UPDATE: This list has been updated. Please visit the main NUwave service page for the most current information.]
The following buildings now have 100% NUwave coverage:

  • 144 Hemenway
  • 407 Huntington Ave
  • 768 Columbus Place
  • 780 Columbus Ave
  • International Village
  • Kennedy Hall
  • Kerr Hall
  • Light Hall
  • Loftman Hall/153 Hemenway
  • Melvin Hall
  • Rubenstein Hall
  • Smith Hall
  • Speare Hall
  • Stetson East
  • Stetson West
  • White Hall
  • West Village C

ITS has also installed wireless access points outside in the Speare, Stetson West, Stetson East, White and West Village quads, so you can now work outside on a nice day.

NUwave is now available through exteriors wireless access points in certain quads around campus, like this one at White Hall.
NUwave is now available through exteriors wireless access points in certain quads around campus, like this one at White Hall.

New wireless device network – NURes-device
Residents in these buildings also have access to a new wireless device network – NURes-device. This network is specifically for devices that do not support 802.1x and are not able to connect to NUwave. You should connect your computer to NUwave. NURes-device is not encrypted, so it is not a secure network. Apple TV, Amazon Fire, Kindle (first generation), Nintendo 3DS, and Roku devices have successfully connected to NURes-device. Other similar devices may connect but have not been tested. Wireless printers are not supported, and ITS discourages the use of wireless printers in residence halls over a wireless network, as that printer can be used by anyone in the area.

Bring Your Own Router Buildings

[UPDATE: This list has been updated. Please visit the main NUwave service page for the most current information.]

ITS aims to have all residential buildings be 100% NUwave buildings by Fall 2015. In the meantime, the following buildings allow the set up of personal routers to establish wireless access:

  • 10 Coventry
  • 106, 110, 116, & 120 St. Stephen Street
  • 319 Huntington Ave
  • 337 Huntington Ave
  • Burstein Hall
  • Davenport A
  • Davenport B
  • Northeastern @ YMCA
  • West Village A (North & South)
  • West Village B
  • West Village E
  • West Village F
  • West Village G
  • West Village H
  • Willis Hall