New SharePoint URL Effective June 15, 2015; Weekend Outage Starting Evening Of June 12

Updated: Monday, June 15, 2015

ITS has completed updating the Northeastern SharePoint collaboration environment. The new URL – – is now live.

Please review the FAQs for information on what has and has not changed. If you encounter any changes or issues not outlined below, or have any questions, contact the ITS Service Desk at 617.373.4357 (xHELP) or

Information Technology Services (ITS) will soon be updating the Northeastern SharePoint collaboration environment and establishing a new, shorter URL for access: This is a necessary update to keep the SharePoint environment current.

To make this change, SharePoint will be unavailable from Friday, June 12, 2015 at 6 p.m. through Monday, June 15, 2015 at 6 a.m. EST. During that time, you will not be able to use either the new URL or the existing one ( Following the upgrade, the only change you will see as a SharePoint user will be the new URL. The new URL will simplify what must be typed before For example, if you previously visited, the new URL would be

Important Details

  • The user interface will remain as is – SharePoint will look and function the same as before, and there will be no changes to access and permissions within the site.
  • If you have any SharePoint pages bookmarked, you will want to update them to the new URL. Temporary redirects will be put in place so it will still be possible to access all the same information through your current bookmarks.

Following the completion of the upgrade, ITS will send an email to the Northeastern community confirming that the Northeastern SharePoint environment is available, reminding customers of the new URL. [Update 6/15/15: ITS has completed updating the Northeastern SharePoint collaboration environment. The new URL – – is now live.]


What is changing?
ITS is making several updates to keep the SharePoint environment up to date. As a user, the only change you will see is the new URL:

Old =
New =

Why is the URL changing?
The simplified URL will make it easier to remember and type.

What if I have certain pages/sites bookmarked?
All old URLs will redirect to the new URL, but we recommend using your existing bookmark to get to the new page, and then updating the bookmark with the new URL that appears.

Will I lose access to anything?
No. All content, permissions and management services will remain in place. The overall folder structure will remain the same.

I have a SharePoint folder in my Windows Explorer favorites that lets me access files directly, will that still work?
You will still be able to use that method to access files, but you will need to update the path by recreating the Favorites folder.

I access SharePoint files directly on my Mac through the Microsoft Document Connection, will that still work?
Microsoft Document Connection will still work with SharePoint, but you will need to use the new URL to connect to your site and update any Favorites you have saved.

Is there anything else that has changed?
There are some known issues/changes after the update. These include:

  • Calendar overlays need to be edited to reflect the new URL
  • Search results page is not displaying items from lists (documents and complete lists are displaying fine)
  • If you are using SharePoint Designer 2010, you must download and use SharePoint Designer 2013

To address these issues, please visit the “Infrastructure Updates – 6/15/15 – Known Issues” tutorials on the Northeastern SharePoint Users Group (NUSPUG) site.

For site owners:

Is there anything that I might need to update?
If you changed the default Northeastern logo (located at the top left of every site), it was overwritten with the default Northeastern logo. The setting needs to be edited to display your own logo. See this tutorial on the Northeastern SharePoint Users Group (NUSPUG) site.

Why are there extra characters next to usernames in Site Permissions?
The extra characters are part of the new method of authentication in SharePoint. You can disregard these characters.