Protected: Through the Looking Glass of Windows 10

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Protected: Software Updates – Fall 2016

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Windows 7 Start button

Software changes coming to a Start menu near you

To enhance the software offerings provided to Northeastern-managed Windows computers on campus, ITS will be upgrading to a new virtual software deployment method called App-V 5.0. Computers using the standard Northeastern image, such as managed faculty and staff computers, ITS labs and select non-ITS computer labs, are impacted by this upgrade. Beginning this summer, first computers labs will be updated, followed later by faculty and staff machines.

What Is App-V 5.0 and Why Is It Important?

App-V (application virtualization) is a behind-the-scenes process used to deploy over 75% of the software on Northeastern-managed Windows computers. ITS will be updating the software used in this process to the latest version – going from App-V 4.6 to App-V 5.0 – as it offers more features and better software management. When ITS switches over to App-V 5.0, there will be no functional change to the end user. Software will still be accessible through the Start menu on a Northeastern-managed Windows computer. However, once the switch is made to App-V 5.0, there will be a difference in what software is available. After the upgrade, only Windows computers on a Northeastern-managed 64-bit image will have full access to the ITS Windows software available to the Northeastern community.

Retiring Older and Infrequently Used Software Applications

As part of this project, ITS evaluated the applications made available through this software deployment method. Both older versions and infrequently used applications will be retired once computers switch to App-V 5.0. The majority of retired software titles have a more recent version available. For example – AutoCAD 2009 through AutoCAD 2012 will be retired, while the more recent versions (AutoCAD 2013, AutoCAD 2014 and AutoCAD 2015) will be available. A full list of impacted software applications will be posted on the App-V 5.0 project page.


App-V 5.0 will be deployed in a phased manner, similar to the Office 365 project. Northeastern-managed Windows machines in computer labs will be switched first and in groups over a period of time. As this upgrade approaches, look for updates from ITS on the App-V 5.0 project page.

Questions or concerns? Please contact the ITS Service Desk at 617.373.4357 (xHELP) or

Need software? Don’t just Add/Remove…

Now more than ever, faculty and staff on Northeastern-managed Windows computers have a number of options for getting – and getting rid of – software available from ITS.

Want to use Photoshop, ArcGIS, SAS, or more? It’s easy to look at Start > All Programs on a managed Windows computer and think that pretty much everything is available to you, because there are hundreds of applications in all those folders. Beyond the most basic software, though (like Office and your browsers), most applications are virtual, which means they are only fully on your computer if you’re on a Northeastern network; off campus, some features and functionality will not be there.

If you need software that you can actually install on your computer, ITS has provided Microsoft Software Center. It’s on every managed laptop and desktop, giving you access to some of the applications that not everyone needs. No ServiceNow requests to submit. No Service Desk calls to make. No local admin rights necessary. You simply choose the software you want.

To get to it, go to Start > All Programs > Microsoft System Center 2012, and the Software Center is right there. When you select it, give the screen that comes up time to populate. It’s going out and fetching the most current list of available software that ITS has tested for use in the Northeastern environment.

Software Center Fall 2014 – click to enlarge

software center - office 2013

Select what you want from the list, and the Install button will become active. Click, and the installation starts. Easy as that.

Just a note – once the installation finishes, you will see your selected application has disappeared from the Available Software tab. Don’t worry, it’s now under the Installed Software tab, since Software Center recognizes that it is now on your computer.

And if you ever find later that you no longer need software that you previously installed – say Photoshop was only necessary for one project, and now it’s a giant application taking up space on your hard drive – just go to the Installed Software tab, select the application, and click Remove. Again, super simple.

For now, what is available in Software Center is a select list, but ITS is adding more each semester. Open it up and see what’s there every once in a while, look for the “New Software” announcements in the ITS newsletter, or check this chart for a complete view of what is available on a managed computer.

New Software Available – Fall 2014

New and the latest versions of software are now available to the Northeastern community in ITS managed labs, on Faculty/Staff Northeastern-managed machines and for local install. Software availability is based on the Fall 2014 image. If you are using an older image, and therefore are not seeing the latest software, you may want to consider having your machine reimaged, which you can do by contacting the ITS Service Desk.

Microsoft Office 2013

The Northeastern community now has access to the latest version of Microsoft’s Office suite. In-depth tutorials on the changes from Office 2010 can be viewed by going to and searching for “Migrating from Office 2010 to Office 2013.”

  • Windows – All ITS-managed lab machines and Faculty/Staff Northeastern-managed computers with the Fall image. Faculty/Staff – It is also available through Software Center for download. NOTE: Installing Office 2013 will overwrite any copy of Office 2010. If for some reason you need Office 2010, it will be available through Software Center. Office 2010 will NOT overwrite Office 2013.
  • Mac – Not available. The latest version of Microsoft Office for Mac is 2011.

Adobe Acrobat XI Pro

The latest version of the PDF reader, editor and creator is out.

  • Windows – All ITS-managed lab machines and Faculty/Staff Northeastern-managed computers via All Programs > Adobe Acrobat XI Pro. Faculty/Staff Northeastern-managed machines – also available through Software Center.
  • Mac – (OS 10.9 only) All ITS-managed lab machines and Faculty/Staff Northeastern-managed machines running OS 10.9 (Mavericks). Faculty/Staff – use Self Service.

Adobe Creative Cloud 2014

64-bit systems only
New this fall, Northeastern has moved to Adobe’s Creative Cloud service for access to design and production applications, including Photoshop, Lightroom, Illustrator and InDesign.

  • Windows – All ITS-managed lab machines and Faculty/Staff Northeastern-managed computers. Faculty/Staff – Use Software Center to download. There are several different software packages available, based on your needs. Details can be found here. If you do not see it in Software Center, see How to: Determine if your operating system is 32-bit or 64-bit. Unmanaged Northeastern machines can contact the ITS Service Desk for local install.
  • Mac – (OS 10.9 only) All ITS-managed lab machines and Faculty/Staff Northeastern-managed machines running OS 10.9 (Mavericks). Faculty/Staff – use Self Service. Unmanaged Northeastern machines running OS 10.9 can contact the ITS Service Desk for local install.
  • Imaged non-ITS labs can contact the Service Desk to upgrade to Creative Cloud.


The high-level language and interactive environment that lets you focus on your course work and applications, rather than on programming details is now FREE for students

  • Student personal computers: Free, direct from vendor. For instructions, go to the Knowledge Base for the solution (you may need to sign in with your myNEU username and password). That link will work ONLY for students. To download and install additional toolboxes, see the directions in this solution.

ChemBioDraw 14

The new version of this chemistry structure and biology pathway drawing application.

  • Windows – Not available.
  • Mac – All ITS-managed lab machines and Faculty/Staff Northeastern-managed computers. Faculty/Staff use Self-Service to download.

Maya 2015

Autodesk’s 3D animation software now has many new toolsets for simulation, effects, animation, modeling, shading, and rendering.

AutoCAD 2015

64-bit systems only
The powerful design software now includes a refreshed modern interface and timesaving productivity tools such as the New Tab page, Ribbon galleries, and Command preview. Please note that AutoCAD 2011 has been retired.

Revit 2015

64-bit systems only
This building information-modeling software for architects now has new and enhanced collaboration, design, documentation and visualization tools. 

AutoCAD Civil 3D 2015

64-bit systems only
The latest version of this software for civil engineering design, analysis and simulation has significant enhancements across the toolsets, particularly in the interface, and the interoperability and data exchange features.

SOLIDWORKS 2014- 2015

64-bit systems only 
The 3D design software includes new toolsets for design, workflow, performance, visualization and product development.

Minitab 17

The latest release of this software has new and improved statistical features, and an enhanced Assistant that provides greater help performing and interpreting analyses. Please note that Minitab 15 has been retired.

  • Windows – All ITS-managed lab machines and Faculty/Staff Northeastern-managed computers via All Programs > Statistical and Computational > Minitab, and through RemoteApp.
  • Mac – Available through RemoteApp.

ArcGIS Desktop 10.2.2

This geographic information systems (GIS) software is for designing and managing solutions through the application of geographic knowledge.

  • Windows – All ITS-managed lab machines via All Programs > Design and CAD > ArcGIS. Faculty/Staff Northeastern-managed computers via Software Center.
  • Mac – Not available.