Office 365: Faculty/staff email migration completed


This week, ITS completed the migration of all planned faculty/staff user mailboxes to Microsoft’s Office 365 services.

Whether you access your email and calendar through Outlook on Windows or Mac, via the Outlook Web App, or on a mobile device, you are now using the Office 365 cloud Exchange server. And as of February 1, new Northeastern employees are being added directly to the Office 365 servers. We thank you for your assistance during this transition, and encourage you to investigate all of the services that your Office 365 license provides.

Looking forward, the Office 365 Migration team will be completing the migration of shared mailboxes and other accounts over the next few weeks. The migration team is also now examining additional Microsoft cloud services and features to roll out to faculty, staff and students. Stay tuned for future announcements.

Please visit the new Faculty/Staff Email & Calendar page for information, FAQs and How To’s about your email. And you can always contact the ITS Service Desk at 617.373.4357 (xHELP) or

Office 365 – Email and More


Since the kick-off in October, ITS has migrated more than 80 percent of Northeastern faculty and staff email accounts to Microsoft’s Office 365 servers. That is almost 7,000 accounts. The migration for the entire university will be complete by the end of January 2015.

As we shared in the migration communication, email is only the start of what is available through your Office 365 license. One way to think about it – Office 365 is the box you get from Microsoft through Northeastern, and there are many products and services for work and home inside that box.

There is a lot listed below, but a good thing to keep in mind is that everything beyond email is optional; if you don’t want to use it, you never have to think about it.

What You Can Get at Work

  • Office online applications – Through the same Microsoft portal that you access for the Outlook Web App, you can use online versions of Word, Excel and PowerPoint.
  • OneDrive for Business – This online storage and file sharing solution is where the online applications and mobile apps save, and where you can also store other Office files that you want to access from anywhere.
  • Mobile apps – Signing in to the Office mobile apps (dependent on device) gives you access to your OneDrive for Business storage.

NOTE: If you want to have the latest version of Office on your Northeatern-owned computer(s), you can get it through ITS by following the Windows or Mac directions. Do not use your Office 365 downloads on a Northeastern-owned computer.

What Your Can Get at Home

  • Office suite download – Signing in to the Microsoft portal, you can download the latest version of Office (currently Office 2013 for Windows and Office 2011 for Mac) on up to five computers that you personally use.
  • And, of course, you can also access all the cloud and mobile services listed above.

The Fine Print

Access to all of the Office 365 services depends on your eligibility as a Northeastern employee or Sponsored Account and the active status of your Office 365 username – [myNEU username]

This means:

  • Follow Northeastern’s information security and privacy guidelines when thinking about what information should or should not be stored on the cloud. A good rule – if you are working with Personally Identifiable Information (PII), continue to use the university’s on-premise shared network storage (Q: drive).
  • Do not install any of copies of Office 365 ProPlus on any computers other than your own. That includes not giving it to your kids. Since you must use your Northeastern Office 365 username to install it, that copy of Office has access to your Northeastern resources and files – just as you would not share your myNEU account, do not share your Northeastern Office 365 access with others.
  • When your access to full Northeastern electronic services ends, so does your access to Northeastern’s Office 365 services. Any copies of the Office suite that you downloaded will revert to read-only.

Learn more on the migration at the Migrating to Office 365 guide.

From ATS: Spring 2015 Teaching Technology Updates

To start off 2015, Academic Technology Services has a number of updates for classroom technologies, and is offering training on new solutions for student engagement.



Faculty can now enable remote proctoring in Tegrity, to ensure student integrity for online assessments. Students can start remote proctor at the beginning of an exam to capture audio, video and desktop activity for the duration. When the assessment is complete, captures are uploaded to Tegrity for instructor review at up to 8x speed.

Instructors also now have the option to make Tegrity recorder available to students. Assign video projects, blogs or presentations after enabling this feature in your course options. Student recordings are always submitted for instructor review and approval before they are published to a course.

For more information on using the new Tegrity recording features, see the full documentation on the ATS Lecture Capture page.


Articulate’s Storyline provides a PowerPoint-compatible interface to help you create engaging and interactive online course materials that blend instruction, audio, video, and optional assessment – all in a visually interesting format (click through on the example below).

learning object exampleStoryline has been available in the Digital Scholarship Commons for the last year, but beginning in early spring, it will also be available for download via the Software Center on your Northeastern-managed faculty/staff Windows computer.

Learn more and see example projects at the ATS Storyline page.


Top Hat

ATS is now working with Top Hat to offer and support an innovative online alternative to classroom clicker devices. Welcome Top Hat to Northeastern on January 13, 2015, and learn how you can use Top Hat to engage your students and liven the learning experience.

Register for this special event, or schedule an individual training session with Top Hat representative Allison Scholbe.

The Outlook Exchange You Know Will Soon Be Office 365

Information Technology Services has been planning the implementation of new and innovative productivity tools and services – Microsoft Office 365. All Northeastern University faculty and staff will transition to Office 365, starting this fall with the migration of email. Rest assured, ITS will provide assistance through each part of this transition and information will be widely available through a variety of channels.

What is Office 365?
At its core, Office 365 is the same suite of Office products and services you recognize, now provided through the cloud. Through Office 365, Microsoft offers more features in and greater access to the tools you use, both at work and at home, while providing the latest releases to its customers.

Office 365 is different in that it:

  • Is cloud based, meaning hosting will be provided by Microsoft servers and not Northeastern servers
  • Is a subscription-based service, giving Northeastern easy access to the latest software releases
  • Offers web-based access to software previously limited to a local installation

ITS is dedicated to a phased rollout of the different Office 365 products and services, starting with an email migration and certain software applications.

What to expect this fall
The initial focus of the Office 365 rollout will involve migrating faculty, staff and sponsored account email from being hosted on our internal servers to being hosted on Microsoft’s Office 365 business-class servers. As a result of this server change, your login credentials will change slightly and you will need to update your email settings after your migration on your laptop or desktop, and any mobile devices.

We’ve worked to make this transition of your email as easy as possible for you. As a result, there will be NO CHANGE to:

  • Your email address
  • Your password

What will change?
The information below will need to be updated on your laptop or desktop, and any mobile devices, for your email to work properly.

  • The username used to access email
    • Your new username will be [myNEU username], so if your myNEU username is kinghusky, your Office 365 username will be
    • This username is ONLY required for Office 365 services (details here).
  • The server that hosts your email
    • The new server is
  • Outlook Web App (OWA)

What is the timeline?
Email accounts will be migrated to Office 365 in groups, primarily by department, in a coordinated effort between ITS and each department. This is intended to reduce the impact on university business. We will keep you informed, and look forward to partnering with you as you move. After working with university departments, a schedule will be posted on the Office 365 Migration page for your convenience.

What is new?
When your email account migrates, depending on your role at the university, you may also gain access to Microsoft Office ProPlus for Faculty/Staff.

Through Northeastern’s Microsoft Office 365 subscription, faculty and staff with E3 licenses (details here) can download the latest version of Microsoft Office – currently Office 2013 for Windows and Office 2011 for Mac – on both unmanaged Northeastern computers and personal computers. You may install Office 365 on up to five (5) non Northeastern-managed or personal machines.

DO NOT install Office 365 ProPlus on Northeastern-managed machines. If your machine is managed and you want the latest Microsoft Office software, please contact the ITS Service Desk at 617.373.4357 (xHELP) or

Office 365 ProPlus also includes OneDrive for Business, an online file storage service, with 1TB of storage space, and access to online versions of the Office applications. Details can be found on the Microsoft Office 365 – Faculty/Staff ProPlus page.

Looking forward
Following the email migration, ITS will evaluate the university’s needs and plan the phased rollout of other Office 365 services as appropriate.

Helpful links
Migrating to Office 365
Important Migration Steps

Academic Technologies Training Update

Academic Technology Services training courses are in full swing. Courses are offered on a variety of topics to help faculty learn about and use technology in their courses. In addition to the Introduction to Blackboard course, courses on other Blackboard features include the discussion board and the gradebook assessment.

Gradebook Assessment (click to enlarge image)


Other popular courses will introduce you to Tegrity lecture capture, Blackboard Collaborate Web Conferencing, and TurningPoint student response system (clickers).

As well, after success in a preliminary winter-summer pilot, we are increasing the frequency of the Articulate Storyline training series. Storyline provides a PowerPoint-compatible interface to help you create engaging and interactive online course materials that blend instruction, audio, video, and optional assessment – all in a visually interesting format. Whether you’re looking for an easy way to add engagement to voice-over-PowerPoint instruction that you already have, or you want to experiment with scenario-based learning activities (like this one), Storyline is a quick-and-easy solution.

Storyline Scenario (Click to interact)


Not sure what technology you’d like to integrate? Our Creating Digital Learning Objects course provides an overview of the most popular tools and offers lots of opportunity for you to talk with an instructional technologist about your specific needs. Click to see the full list of courses or contact us about private training options.