Closed Captioning & Accessibility Support

Closed captioning, or adding text to a video recording, is available for both on-ground and online learning at Northeastern. In addition to addressing compliance issues for hearing-impaired viewers, captions improve accessibility for students whose first language is not English, improve comprehension and retention of media content for viewers, and provide flexibility for viewers with mobile devices in environments where access to audio is limited, such as in the library.

Closed captioning is integrated with the Tegrity lecture capture system, and is also available for DVDs or VHS tapes converted to DVDs. Copyright permission will be reviewed and approved before captioning and converting DVDs and tapes.

For information about this service, visit the Academic Technology Services Closed Captioning and Accessibility Support website.


Academic Technology Services provides technical support and consultation for Blackboard, Web Conferencing, Lecture Capture, Clickers, Learning Object Creation, and other academic technologies.

For immediate response to your tech support needs, please contact the Service Desk at 617.373.4357 (xHELP) or help@neu.edu. For training and in-depth consultation for these services, for individualized projects support, and for support for academic technologies in the classroom, please contact ats@neu.edu.

Updated June 2014