Appointment Calendar

The Appointment Calendar, a Salesforce.com application, allows advisors and other staff members to setup availability for student appointments, walk-ins, or other “appointment blocks.” Students can then access this availability and book individual “appointment entries” with the advisors via a link on the myNEU portal.


Access

Computer configuration requirements for advisors who would like to use Appointment Calendar:

  • Windows: Outlook 2010, Outlook Web Access (OWA) or a license for Salesforce.com
  • Mac: Outlook 2011 or a license for Salesforce.com
  • Internet browsers  which are compatible with Appointment Calendar and Salesforce.com – such as Internet Explorer 8.x, Firefox 3.x, Safari 4.x or Chrome – which have been tested for compatibility when using the Appointment Calendar student application and Salesforce.com. Other browsers may not perform as expected.

Any advisors who choose to use Salesforce.com directly must submit a Salesforce.com Account Access (New) request through the ServiceNow portal (sign-in may be required). This application process requires agreement from your department to pay an annual license fee. As of 2015-16, the fee is $454 per user/per year and is subject to change.

Get Started

Advisors

Watch the following training videos for important tips and tricks when using the Appointment Calendar as an advisor or other staff member:

Students

View the following training videos for important tips and tricks when using the Appointment Calendar:

Support

If you have any questions or problems, contact the ITS Service Desk at 617.373.4357 (xHELP) or email help@neu.edu.

Are there features you would like to see incorporated in the next release of the Appointment Calendar? Do you have other feedback? Please send an email to appointmentcalendar@neu.edu.

FAQs

Appointment Calendar – FAQs

Updated October 2015