Software Access for Individual Use

There are several software access methods depending on licensing agreements, university affiliation, your role as a student, faculty or staff member, and computing platforms. Some software may be downloaded and installed; other software is available only when you are connected to the university network. While ITS manages university licensing agreements and software distribution, you may also have access to additional software provided by your college or department, and in computer labs not managed by ITS.


Northeastern-configured machines with network-distributed applications
Download and install onto your computer
Virtual (remote) – myApps
Direct from the vendor

Northeastern-configured machines

Standard Configuration – ITS has developed a standard configuration, called the Northeastern image, with versions for both Windows and Mac computers. This allows ITS to provide a standard set of software applications to Northeastern-owned computers. Applications include Microsoft Office, Symantec Endpoint Protection antivirus, Google Chrome and Firefox. These images are used on faculty/staff computers, in the ITS-managed computer labs and in classrooms.

  • On Windows – To ensure that there are not unused applications on the computer, hundreds of available applications are not installed directly. These are available for cached installation through the Application Virtualization Client when you are connected to a Northeastern network through NUnet (Ethernet), NUwave (wireless), or by VPN.
    • You must initially launch these applications while on the network.
    • These applications will be accessible on your computer after the initial launch, but they are optimized to always run on the network in order to use all features and receive updates.
    • How To: Tell whether an application must run on the network

Local-install – Northeastern-configured machines offer a program that allows you to customize the machine by installing select software locally. Windows users need to launch Microsoft System Center under All Programs, while Mac users need to launch Self-Service.

Download and Install

Software Downloads on myNEU – Some software titles are available for download via the Software Downloads link on the myNEU portal. These applications are intended for installation on computers that are not Northeastern-managed, such as your home computer.


Within the Self-Service tab, look for Software Downloads under Study and Course Resources.


Within the Services and Links tab, look for Software Downloads under Faculty/Staff Services.

Free and Discounted Software on myNEU – Additional software is available for free or at a discounted price via the myNEU portal.


Within the Self-Service tab, look for Free and Discounted Software under Tech Marketplace.


Within the Services and Links tab, look for Free and Discounted Software under Employee Discounts.

Software distributed by the ITS Service Desk – For Northeastern-owned computers that are not configured with the standard software image, there is software licensed for local installation that you will be directed to pick up at the Help and Information Desk in Snell Library, or that will be sent to your Northeastern email with the necessary installation codes and instructions along with a link. After clicking on the link you will need to enter your myNEU credentials to download the software. This is because some titles, due to size, technology or licensing, can only be distributed to faculty and staff by one of these methods. If you are a faculty or staff member, contact the ITS Service Desk at 617.373.4357 (xHELP) to place a request.

Virtual (Remote)

myApps – Northeastern students, faculty and staff can access through the myApps virtual desktop service a number of university-licensed discipline-specific, high-powered applications that are primarily available on Windows. From within myApps you can print to a local printer and save work to myFiles virtual storage.

Direct from Vendor

Direct from the vendor – As a result of ITS partnerships, faculty and staff have access to software directly from some vendors. To use this method, you will be required to identify yourself as a member of the Northeastern community and possibly enter a code specific for Northeastern. This way, you will have fully patched, updated software at all times.

  • Matlab, Mathematica, and Microsoft Office Home Use Program (for Windows and Mac) have partnered with Northeastern so faculty and staff can purchase their software at a discounted price. To take advantage of this discount, you must create an account directly with the vendor using your Northeastern email address as an identifier.

Updated October 2014